I was very impressed with Fig leaves all along the way from ordering to delivery. It was Great to receive the bras packed in a lovely eco friendly cardboard box instead of all that plastic! The quality of the product was also good.
My husband ordered some underwear a week before Valentines Day as a present for me. It had not arrived by the Thursday before Valentines Day so we chased. They said there was nothing they could do - it was in the post. Refused to send replacement until their claims team had looked into the missing order. Refused to issue a refund until their claims team had looked in the order. In the end we used our credit card company disputes team to get a refund. Would never buy from them again.
I usually have a hard time finding my bra size in local shops in my country, and if I ever do, the styles are usually much too plain and boring for my liking, or on the other hand way too expensive. Luckily Figleaves offers a great range of quality underwear in lots of different styles and for very reasonable prices! They offer great sales campaigns every now and then, too.
The service is very good and helpful, ordering is easy and shipping doesn't take too long.
The only improvement I would wish for is free returns for international customers! Sometimes I would like to order the same item in two different sizes, for example if I'm unfamiliar with a brand and not sure about the fit. But I wouldn't want to pay "extra" for having to send the other item back.
I love the web site and they have a great selection of clothing, swimsuits, and lingerie along with a very wide choice of sizes. Normally the service and shipping is excellent, however I have been waiting unusually long for my recent order, sadly, I think too long. I hope things have not changed for the worse....
Love everything I ordered, and I loved the incredible sales deal I got even more. Unfortunately, even though I triple-checked the sizes I ordered, the brands either run small, or are closer to UK sizing than I realized. Due to grabbing last-minute sales items, I can't exchange my bra and underwire slip for a size up.
A bummer, but they fit well enough to be wearable. Good to know for the future. I will definitely keep shopping with figleaves, as the deals and range of sizes are incredible!
Great web site, easy to use with really good images. Really easy to place order etc and the order was sent out super fast. Items arrived v quickly nicely packaged although the surprise for husband was slightly ruined by the box having the company name all over it! Items nicely packaged and super comfy to wear - even when I woke up the next morning still in my undies they were supremely comfy and super sexy (including the underwired section!) Cant wait too wear them again! And heres to my next purchase....
Everything about ordering with Figleaves was so easy. I received my delivery earlier than expected which was great and my item was more than satisfactory. Overall, delighted with the service. I was recommended to by a friend, and I will definitely being recommeding on to other friends.
I have been a Figleaves customer for 4 years now and I highly recommend this site to anyone. There hasn't been any problems with deliveries (to Australia) and the quality of their merchandise is fantastic - I've not had to return anything yet!!