I bought a refurbished Co2 fire extinguisher for use in my garage and home. The product is in excellent condition, looks like brand new and at a great price.
The service is excellent, it's a pity more British companies aren't as caring for their customers as Firemart.
After all if the service and goods are of a high standard you'd recommend the company and use them again.
Well, with so many companies selling fire extinguishers, I was at a loss from whom to order. I chose firemart simply because they offered free delivery.
I ordered at 0943 am in the morning and the information confirming my order stated the delivery would be 2 - 5 days. To my amazement the extinguisher arrived the following morning at 0740 am. How is that for service. The fire extinguisher was also top rate.
I would without doubt use this company again!
After spending some time investigating products and prices I plumped for Firemart on price expecting the worst on service. I was, however, very plesently surprised at their efficiency and that of the delivery service. I have already recommended them to a friend who was very immpressed with the product.
The service from Firemart was 1st Class
I looked for a fire extinguisher set for my office, and this was the best offer by far. The communication from FireMart was first class as was the speed of service offered. I would definitely recommend it, and use in the future.
I was very impressed with the company. We are a College and had to contact them first for advice and found them very helpful. As soon as the company had received our order and payment, we were contacted and told the date of delivery. We will be using then again.
Senior Site Manager
very fast delivery,ordered 12.00 o"clock, arrived next morning at 8:45!!
I had no problem with the product or how it was processed by Firemart, in fact found it very efficient.
The problem was getting the product to me!
The first day City-Link delivered there was no one to receive the parcel, so I tried unsuccessfully to re-schedule, knowing that the following day there also wouldn't be any one at home. I also emailed City-Link and complained about the service, to date no-one has contacted me, even though their email says within 12 hours. I therefore had no choice, but to drive a round trip to Norwich, some 72 miles to collect. The collection point was also another City- Link nightmare, but that's another story.
So overall, I would have been better off buying the product out of a shop as it's cost me in travelling to receive my goods. A pity someone else has caused you to have a poor star rating.
Since this experience, I know find in the last 48 hours, that if I memtion the name City- Link, I get the same negative response.
Bought fire fighting equipment as a landlord for a house in multiple occupation. All items were safely delivered within a few days, and the items met my needs. Good price as compared to other websites. Good communication throughout sale.
Items were of excellent quality and value, and would certainly recommend the company to anyone.
I placed an order for next day delivery, for which I paid extra, and not only did it not arrive but they didn't bother to contact me about it. As the product is a legal requirement for driving in France, you would have thought they would be a bit more conscientious. When I told them the product hadn't arrived several days after the delivery date and that we were leaving that day they said they were short on stock and senselessly offered to send another. So I cancelled my order.
I bought 4 extinguishers from Firemart recently via eBay. The service I received was very good with fast dispatch and great products which were well packaged.
Highly recommended company.
Have ordered and received 2 small fire extinguishers now for customers with static caravans on our caravan park. Both delivered in a couple of days but the price did go up by 50p between orders! Not complaining though - very good value for money.
Its the first time I'd used FireMART and they shipped the item and hadn't paid enough for post and ended up costing me a further £2.30.
Once I told them of this, they quickly offered to credit the addition charge back on my credit card.
This is the first time I've used Firemart.
I'll use them again :)
After seeking advice (by emails that were always answered promptly and helpfully) I placed my order.
It arrived within 48 hours, - beautifully packed - and in pristine condition.
Simply put - buying from Firemart was a warming experience.
Well done chaps!
Arrived before i expected it. Fantastic product that I hope I never have to use :)
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