First Signs reviews

First Signs reviews

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Fast friendly service, great product

We were really pleased to find a reliable Ergo baby carrier supplier as we'd heard horror stories before about dangerous fakes. Jackie from First Signs was quick to respond and clearly knowledgable.
My friend has used an ergo baby for years, I asked if she wanted to sell to us, but no, still using it (daughter now aged 4!) Our baby went happily into it around 6months, and we've used it on and off since, he's now 2 and it's a really useful alternative to a buggy, has a roomy pocket at the front and his comfy with a 12kg kid on front or back. Was happy with the purchase (one of our most expensive for the baby) and the company we bought from. Should have followed the recommendation for dribble pads too, as tot still loves to chew the straps?!
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Brilliant, safe and supportive carrier

I wish that this was the only carrier we had bought. We started out with a BabyBjorn infant carrier - the baby really hated going in it and it did not support the carrier's back in the right places. Our lives changed with the Ergo Baby....we fly regularly and just love the freedom of being able to carry a 7 month old for hours on end with no back ache. He can sleep soundly, is warm, is close and comforted. We use the Ergo while doing our groceries at Tesco too.
I had a back fusion a couple of years ago, and suffer from inflammation of the lower back...the Ergo does not cause any flare ups, and I find that I am less likely to pull my back now than when I did not have an Ergo. I have stopped having back ache too.

Jackie is extremely helpful and understanding, very professional and does not try and talk you into buying the Ergo...the product simply sells itself because it really is that good.
If you are still unsure....you can take advantage of the 30 day money back guarantee...
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Excellent quality product and very smooth purchase experience

I bought the ergobaby doll carrier for my granddaughter, who is two and a half. It is great quality and the zebra stripes are great - really stylish! She loves it, it's a bit big for her at the moment, but she has been able to carry her bears and other friends on her back okay. She going to be a big sister soon.so I'm sure it will really come into its own.
I was quite last minute buying it before xmas so I was very pleased and impressed with the excellent communication and prompt delivery. Nice to buy from a small company for a change!
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Brilliant

Bought an Ergo carrier for my baby. Brilliant service, Jackie is extremely responsible and helpful. Delivered instantly, well-packaged and the item is of immaculate conditions. Highly recommended
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Excellent company - fast, friendly and genuine products!

After disappointment (with fake Ergos) elsewhere I was so happy to finally find this excellent reliable and genuine company. Website was clear of all the different options, prices were the best I found, Jackie was quick at replying my emails and even managed to get the Ergo in the post the morning she went on holiday! It arrived quickly and we've been happily using it ever since. Thanks First Signs for a genuine product and for fast delivery.
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Wish this was the only baby carrier I'd bought...

Jackie was most helpful demonstrating the Ergobaby carrier when I bought this from her. We have just been on holiday and the Ergobaby was brilliant as I could either give my 3 year old daughter a piggy back if she got tired on longer walks, or with my 7 month old son if he was bored of being strapped in the buggy. It folds down well and could fit in the small basket under my buggy.

It's a bit 'scary' getting a 7 month old on your back, at first - I need more practice, but he loves it when he's there. My daughter picked it up really quickly.

I occasionally suffer with inflammation in my back, but it doesn't seem to have been triggered by the Ergobaby. I did a school run ( about 1 mile) with my son in the baby Bjorn (an original version without extra back support) just before I got the Ergobaby and was glad to put him down, but did several miles with the older child with no problem in the Ergobaby. I used it round Tesco on my last shop to avoid the trolley fights... The baba sling has been good for a 'quick' carry, but I've usually felt the need to keep one hand round baby as it has not felt so secure, and have not used it over any distance.

I was glad there was a 30 day trial period, but I think I'll keep it for the next 3 years. The other carriers will be coming to a car boot sale near you soon!
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Top quality product and great service

After borrowing an Ergo carrier from a friend, I knew it was what I wanted. I bought my Ergo through First Signs so as to guarantee a genuine product, and also because I was tired of only finding the boring black version for sale at other trusted outlets like John Lewis! I love the grey galaxy edition, and was very happy to find it at a great price here - with free delivery no less. It was dispatched very quickly too. Now when I recommend an Ergo to others, which I surely will, I can also recommend where to buy one! Thanks to Jackie at First Signs for the excellent service.
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Perfect seller, perfect baby carrier!

What can I say that hasn't already been said? Probably nothing, except reading these reviews I have just discovered that ergo also do a doll carrier for children! My daughter is only five months but I'm already putting this on her Christmas list for in a couple of years' time!

I ordered my ergo from Jackie because I wanted to ensure it was genuine. I ummed and aaahed for a few weeks, trying stretchy wraps (fine when the baby was tiny), mei tais (could never get comfortable) and woven wraps (too fiddly) with limited success. I managed to re-sell the different carriers I'd tried, but wish I'd saved myself the bother and gone with the ergo straight away. When I 'confessed' my extravagant purchase to my best friend in Norway, a mother of three, she couldn't believe she hadn't had the 'ergo chat' with me. She said she's had one for years and carried her youngest until he was 3 1/2. She said it's without a doubt the best baby purchase she's ever made and on her recommendation she knows more than ten parents who have bought one. When the ergo arrived it was even better than I thought and I've used it daily since! My daughter started getting teeth at four months, so the teething pads were a great investment too. I absolutely LOVE my ergo ad Jackie was a fab seller. Friendly, helpful, funny and efficient. I've never been happier spending over £100! Best purchase ever. :)
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Love the carrier and great service!

Spent ages trawling the net for a baby carrier and after deciding on an Ergobaby nearly fell into the trap of buying a fake one as they are everywhere- even on ebay and amazon. Thankfully I came across the First Signs website and seeing their carriers were both genuine and the cheapest I could find, I purchased one from them. The service was great- had a friendly email confirming purchase and delivery and the carrier arrived quickly. I struggled a bit with the carrier at first, and emailed Jackie who gave lots of advice and encouragement. All the advice was actually on the website- but I just needed that extra push to realise what I was doing wrong! Now it is adjusted correctly I love it and so does my son. 5 star service, thank you! :)
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Great Service Great Product!

We knew ERGO from our friends before our baby son was born and we had already made our decision to use ERGO. After finding out First Signs and doing some research we decided to go and try the carrier on before we actually make a decision. We definitely had a very pleasant experience listening to Jackie's patient and friendly explanation and such useful tips and eventually we decided to buy the carrier there without any doubt. We have been using the ERGO baby carrier since we were still in the UK and we have found it so comfortable to use and we also have to say that our baby boy also enjoys being carried in it which makes him a small traveller!
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We wished we'd discovered Jackie and the Ergo sooner ...

We are so lucky because my husband, myself and my children all went to visit Jackie for a professional and individual Ergo fitting . Jackie was very welcoming, tirelessly helpful and very patient in teaching us how to get the best from the Ergo. It was like being fitted for shoes- we needed to make sure the Ergo would fit me ( at 5'6) and my much larger husband at (6'2)and we tried on a couple to check we had the right style . We bought the Ergo Sport in the end. . Jackie has said we are welcome anytime to go back to see her for reminders and more advice . I'm so glad we didn't just get one online as we would have missed out on getting all Jackie's advice, hints & tips and the very individual and personal help that we needed.
In terms of having an Ergo -
I wish we had discovered them earlier .. Now we have ours I can't imagine life without it ! We love carrying our 10 month old and are so pleased that we made the right decision to buy an Ergo off Jackie . I would recommend having an Ergo to everyone and there's only one way to buy it - from Jackie
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Great product and service

Wanted to make sure we bought a genuine Ergo so we bought one through Jackie at First Signs. Brilliant and very friendly service after a terrible experience at our local stockist and very happy with the product. Big improvement on what we were using before.
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Fantastic company

Having read about all the fake Ergo carriers on the market, I went to First Signs as I knew they were an authorised retailer. The site was easy to use and once ordered the carrier arrived really quickly. Jackie gave great service, and I would definitely recommend this company to anyone!
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Excellent, friendly and punctual service that I would strongly recommend.

I don't normally do reviews online of products or companies but was so impressed in this instance I thought I would. The product arrived by the next post in tip top condition with a very friendly email to let me know it was on its way.

We have really found the ergo carrier to be so light and easy to carry our one year old. Fab for carrying on trains for holidays as it is so light to add in with our luggage.

Would recommend all round.
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Best price and great service!

I wanted a genuine Ergo at the best price and that's what I got. I was also impressed by the speedy service. The carrier itself is super comfy too!
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Fantastic service during and even after!

Jackie has provided wonderful service throughout my process of buying the ergo baby infant insert and teething pads. Packaged came promptly.

After a couple of months, I actually received an email from Jackie, asking if all is good. I reflected to her that my baby insert, for some reason started to discolour slightly after the first wash. Functionally it worked fine, just that the color wasnt too pleasant to the eyes, After sending over pictures, Jackie was in the mode to ensure i get my infant insert replaced. As I'm residing in Singapore, we could only communicate is email. Jackie went above and beyond what I expected and true to her words, she got me a new set of infant insert.

Throughout this process, Jackie was not only professional, but a responsible seller, making sure her customers are satisfied. I'm absolutely delighted I purchased from her and will definitely do so in the future .
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great services and product , good communication

I had a very good experience using this website. Ergo carrier is a must for all parents who wish to carry their children, My only regret is that I didn't buy this one straight from the start , I could've saved myself few pennies, it is a good investment .
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Perfect retailer and service

I found first signs website through searching around for forgeries on ergo products. After reading the information on jackies website and checking online I decided to order as the prices are the best and I was confident that I would get the genuine thing! The product quickly arrived and Jackie had already emailed me in person which I was very impressed with. I have already recommended the site to my friends.

I have only positive comments on the service and would recommend to anyone.
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Ergo Baby Doll Carrier Great product, excellent service

This is a quality item, made to a high standard and it offers very good value.
My 3 year Granddaughter was delighted to have this to carry her doll, while mum was carrying her new baby sister in her full size Ergo. She looked so grown up striding off to the park with Mum and baby sister.
The whole process of ordering to delivery went very smoothly. There was a really nice personal touch in all communications. It felt like buying something from a very good friend..
If you want a carrier, buy from first signs ‘you won’t regret it’
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Love the Ergobaby carrier, highly recommended to all my friends.

This is a brillaint website, great product, I was in a fortunate position to be able to try the Ergo carrier for size out in a local shop, unfortunately the price was a bit expensive, after searching online I found this site, and saved about £20 with full knowledge it was a genuine product not a fake. Service was excellent, so much so I've recommennded it to many friends.

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