I moved over to first utility as price comparison sites suggested a cheap alternative to providing my electric and gas so I moved over.
What a mistake, they don't answer their phones, put me on the wrong tariff as I have a dual rate electric meter, messed my account up tried porting me over then debited a whole £700 in one go without advance warning in my overdraft!
The bills were much higher than previously I had received. I would never ever use this again and advise others to not use them too.
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