This company really delivers on service.
Their website is easy to use and they honoured their promise to match any lower price found elsewhere. I was fully updated by email as the package was dispatched and the watch arrived by courier the next day.
So they live up to their name!
Brilliant service. It just doesn't happen in today's manic rush-about world.
I espied the watch that I had been dreaming about for years and started to surf to find a deal. First Class watches were chosen and duly obligated, they processed my order in rapid time. Every part of the process [delivery] was monitored and the watch duly arrived the next day.
I would thoroughly recommend this company to keep them at the heights they deserve
I ordered my watch in the morning through their very user friendly website. The price being the most competitive I saw online and believe me I did check thoroughly.
Then after I had placed my order I was regularly given updates via emails and their text service (nice addition) in regards to the status of my order. My watch arrived the very next morning.
Brilliant no fuss company to deal with. Does exactly what their name suggests. I wouldn't hesitate to recommend them to anyone.
Best online price and far cheaper than shop prices.. Ordered very late Thursday and it arrived Saturday am, even with "Christmas post"!. You really cant fault that! I would certainly recommend First Class Watches to anyone!
Best price I could find on the web for a watch for my sister's 50th birthday present. Arrived as promised, next working day. Asked a question about the guarantee that was answered very quickly. Excellent service. Would definitely recommend and use again.
I ordered a Rotary Watch for my husband's Birthday. I ordered it on Tuesday afternoon and received it on Wednesday morning. Great service. I also spoke to a sales person who was very helpful, offered to take my order, although I declined this offer and ordered from the website. Very easy to use the web site. The watch is wonderful everything I had hoped it would be and I saved £80 on the cost from my local jeweller.
The clue is in the name with this site.... FIRST CLASS!!!! I ordered my watch from them during the afternoon and it arrived as promised during the morning next day. I couldn't find my watch cheaper anywhere, their site is simple to use and the selection of watches is second to none - as is their service....!! I'm so happy to have found a genuine site that quite obviously appreciates its customers... You now have a customer for life. THANK YOU!!!!
I ordered my Citizen Radio Controlled Red Arrows Titanium Skyhawk online, from the United States. It was dispatched same day, and I had it less than 2 weeks later, no problem with customs either! Their website was easy to use, and their communication swift and helpful. I love the fact that the UK VAT was automatically deducted from the purchase price, as the sale was for an overseas customer. Well done guys, not many companies offer that special touch. I'll certainly use you again when I purchase watches in the future, you leave the rest far behind!
Bought a Seiko chronometer, ordered approx 1530hrs on Mon it was deivered at 1000hrs the next day! Price was the best i could find anywhere, and believe me as a "poor old pensioner"!!l, i did a lot of checking. So as stated "just brilliant"
I bought a Seiko Moon Phase Kinetic SRX004P1 from First Class Watches recently. The watch is fantastic (of course, it's a Seiko) and even better than it looked on the site. I chose First Class Watches because they were a UK based official Seiko Dealer and they were £25 cheaper than the so-called biggest and best watch website.
The online order I placed was promptly and courteously acknowledged then shipped out on the same day. It arrived with me well before the delivery time deadline the following morning. I will definitely use this Company again and would heartily recommend them.
Got exactly what I needed at an amazing cheap and very, very competitive price. These guys treat you as special and even when I called the folk answering where amazing and respectful making you fell special and important Carl
What can i say... I think there service deserves all the good review they get, I was a first time buyer from the site and I am 110% happy with everything the watch is everything i wanted, the price was £30 cheaper than anywere else, the dispatch & delivery was more than fast enough and the customer service is five star!
I have and will recommend them to any of my freinds and will recommend them to any one.
Thanks First Class Watches.
It’s my first purchase at first class watches, and like some of the other reviewers I was a bit worried as they were much cheaper than other websites, but no need too, as they are an authorised dealer. I received the watch next day, by royal mail special delivery all nicely packaged with labels attached and the warranty card stamped.
Their communication are top class , friendly and helpful over the phone and they even send a text to your phone if there are any issues with payment ( credit card validation) and most importantly delivery details. It’s a nice touch because you not always near a computer during work hours; it helps speed up the process if there are issues.
I would definitely recommend them to friends and purchase from them again. A very good online shopping experience.
Excellent Customer Service. This is the second watch I have bought from First Class watches. I was a little nervous with the first purchase because the price was the lowest, and significantly lower than other websites. But the items have been in perfect condition (including the presentation boxes) and customer service is excellent. Item elivered the day after I placed the order online and preceded by an email confirming delievery and the courier reference number. Highly recommend ! thsi is my first choice site when looking for watches.
First Class Watches live up to their name 100%. I chose a Solar Powered Seiko watch a few days before Xmas. Next day, as promised, before 1pm and the watch was on my wrist.
Well packaged, bubble wrapped parcel, kept well informed, by email, from order acceptance to dispatch with delivery tracking number.
Most definitely a great company to do business with!!
After much searching and deliberation, eventually decided upon the Casio Edifice Wave Ceptor EQW-M1100DB-1AER (EQW-M1100DB-1AER). Of equal importance as finding the right watch, was making sure I purchased it from the right retailer. Well I'm glad to say that aswell as having a great piece of mechanical engineering ...I also made the right choice of retailer with First Class Watches.
In a word? ...BRILLIANT!!
Would I use them again? ...What do you think?
I wanted a top quality gift for my husband and after browsing came upon FCW. Great website layout, felt comfortable in buying an expensive item from them and was not disappointed. The watch came well packaged and exceeded all expectations, I bought a Rotary watch model GS02794/03. Thanks for a fantastic service and I would not hesitate in recommending this site to anyone!
After such outstanding service I will use FCW again! (When funds allow!)
Excellent service from First Class watches. Dispatch of my watch was very fast and it arrived the next day. The watch and case were well protected to ensure no damage could occur in transit.
I bought a Citizen Radio Controlled Perpetual Calendar Chronograph AT4008-51E and First Class watches offered the best possible price. They offer to try and match anybody else anyway!
I would definitely buy from them again. Really a top service. Thank you guys.
This was my first experience of buying a high value item online, I was a little nervous, however the whole process end to end was first class.
The product descriptions and detailed information helped my choice, the prices were so competitive, secure delivery and the watch came adjusted to the correct size and time. At every stage I knew the status of my order, the cost deducted at shipment. I will recommend first class watches to all my friends, it's very pleasing to actually have real customer satisfaction. Well done FCW.
I have ordered from Firstclasswatches three times now and I am never disappointed. Not only are their watches very high quality their service is faultless. You are always a bit wary when ordering something of high value online but I can honestly say you have no worries here. The watches have come the next day each time, even though it is free delivery. They are packaged perfectly. Sent by recorded delivery. Great communications and even texts to keep you updated of the orders progress. If I ever want another watch I will ALWAYS order from this company. Also their range of products is better than any other site and their prices are amazing. Not only all of this but you can get cashback from Quidco and they do an excellent cash back rate. Happy days!
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