Firstdirect reviewed by

London, GB

5 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Dreadful bank that will cost you £100s each month

Started to bank with them just over a year ago, what a mistake, should have stayed with co-op bank but that's another story.

At first everything seemed ok, but gradually I noticed they were delaying payments into clumps so that it is harder to keep track of how much I was in credit. Before I knew I was tipping over my overdraft by a few pounds due to their own monthly charge. Then they charged me another £60.00 the following month.

When I pulled em up they denied it of course, sure enough this became a regular thing so am really watching carefully to avoid the delayed payment trap. needless to say, I'm looking to transfer back to my old bank who didn't use uncrupulous methods. Try co-op better ethos all round.
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