First Furniture reviews

First Furniture reviews

Good
7.6
from 0 - 10
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review company
899 Trustpilot review(s)
|
Latest review
ShowHide Rating distribution
Rating distribution

Reviews

About

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great prices excellent product fast delivery

I would recommend you use this website
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Cheerful delivery even late in the afternoon.

Very happy with the shopping experience. Packaging was a little worse for wear but the furniture inside seems to be in good condition. I look forward to assembling it.

This review has been reported to customer service by the company for violating other Trustpilot Guidelines.

Customer service is in the process of investigating this review.

Following this investigation, it will either be deleted or returned to Trustpilot.

See our review guidelines here.

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

An excellent service

I was kept up to date throughout and was informed exactly were my order was. This ws my first experience of buying furniture over the net, and I will definitely be back once settled in our new home. Prices were very competitive, along with an excellent customer service, run by a very customer focus team., thanks to all involved and telephone staff who made sure I got my order in time before my move. Looking forward to dealing with you again in the next few weeks
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Really please with my new furniture.

Came across this company by accident when I was looking for new furniture. Ordered a coffee table and a matching console table was a little concerned that I might not like them once they arrived. Order arrived on time as promised and I have to say I was delighted with both pieces. Good quality modern and look fantastic in my living room.I would recommend this company a a first class service and will use them again in future.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

"Quality on a platter" or was it Quality on a Pallet.

Delivery at 08:00 meant a phone call at 07:00 so glad my phone was switched off, funny how we are always about when things don't turn up.
Anyway the driver required a lift so it was a hasty dressing and into the hall we rested our New coffee table. This was no Flat Pack, wrapped in its entirety in a way that Tutenkamoun would have been pleased with. I told the driver that because I could not inspect it in 2mins that I would have to sign it as "Damaged" according to the delivery terms. We have 20mins per drop came the reply, with that we started to unpack starting with a leg each. I am no Egyptologist but I assumed that if something had been wrapped like a mummy there would be a start and finish point and woe betide you if you tried to start in the middle. Well, the wrapping was a 2" wide Brown Crepe type paper and if you pulled at it you would probably take off your fingers before it gave way. There was nothing for it but to find the start and we could not use "Sharps" such as scissors, knives etc. If you have ever undone the cellophane on a lampshade in One piece, then you will know what I mean.
10 mins later the table was showing itself, little by little I felt the same as Howard Carter must have felt as Tut's tomb emerged.
The point is, I researched and found a treasure more beautiful than expected, the quality uncomparable the service unbeatable. Thankyou.

This review has been reported to customer service by the company for violating other Trustpilot Guidelines.

Customer service is in the process of investigating this review.

Following this investigation, it will either be deleted or returned to Trustpilot.

See our review guidelines here.

This review has been reported to customer service by the company for violating other Trustpilot Guidelines.

Customer service is in the process of investigating this review.

Following this investigation, it will either be deleted or returned to Trustpilot.

See our review guidelines here.

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

beautiful product

Very happy with the cabinet,better than i thought.The packing was of the very highest order.Admin was a bit wrong,but it worked out well in the end.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Easy shopping, good service & quality furniture

I had previously bought other items of the Canterbury Range of Furniture from another store, I had had to wait a while for the goods to appear but had been very happy with the furniture itself. When I went to order the wardrobe I wanted they were out of stock so I looked on line for another supplier and found First Furniture and to my delight, found the wardrobe cheaper at First Furniture than the other store I dealt with. First Furniture had a very full range of the furniture I wanted , at very competitive prices, so I placed my order and my wardrobe arrived very quickly. Very pleased with my furniture and with the service I received. I would personally recommend First Furniture to anyone they have an excellent range and reasonable prices.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Good price, good product, helpful delivery drivers!

We were slightly daunted about ordering furniture online but the price made it a no brainer! Have to say that I was disappointed that delivery was not charged at time of paying - despite drawing people to the website with a "Free Delivery" promise. Apparently certain postcodes are charged. Fair enough but this should be sorted at time of payment - instead of having to receive a separate email afterwards! Just seemed a very odd way of doing it. However, the product was delivered - albeit after a phone call to say the delivery would be a day later than expected - but it was a polite and apologetic call. What I did rate highly was that we were given a time slot for delivery instead of having to be around all day to find that something is delivered at 5 o'clock! When delivered the delivery men were extremely helpful and helped me open and check the items. Very impressed with them indeed.

This review has been reported to customer service by the company for violating other Trustpilot Guidelines.

Customer service is in the process of investigating this review.

Following this investigation, it will either be deleted or returned to Trustpilot.

See our review guidelines here.

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Excellent and no nonsense service

see above, says it all.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

The team at First Furniture kept me informed. The goods were just as expected and arrived in good time.

I was very happy with the service and the goods were exactly as described. I would highly recommend First Furniture
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Good service item as described

Very happy with purchase
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Good communication, excellent service.

Item delivered on time and well packaged, would definitely deal with again.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Service & Delivery OK but website failed to operate and report correct delivery address

I tried to order online but it would not work for me I had to phone. twice. Even then shipping details insisted on using my address and not the cricket club's address.
Sales office reassured me and the delivery was made as requested.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Still not received the item:-((((((

Had we of known it will take 4-6 weeks we would of bought elsewhere..... Disappointed :-((
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Excellent Quality Furniture

The furniture is excellent quality and was delivered next day as stated. I was even given a call to say that my request for a morning appointment couldn't be guaranteed which I thought was good. Very well wrapped for protection.

My only comment which is not a reflection of the product is that the delivery man was not going to bring the items into the house. I had to ask him to do it.

First Furniture Details

Price Promise

We regularly monitor the prices in the market to make sure we are more than competitive. If you find the same product elsewhere for less we will beat their price!

About First Furniture

Welcome to First Furniture online Store. We are a family run business with decades of experience in furniture retail throughout the UK and Ireland. We offer the largest range of quality home and garden furniture at low prices. We also order FREE DELIVERY to most parts of the UK. Customer service is very important to us. If you have any problems at all please use directly so that we can help you resolve any issues.

Visit First Furniture

Contact information

Call us on: 0141 883 2285
We live here: 24 watt road
G52 4RY glasgow
United Kingdom

Category

First Furniture is ranked 116 out of 154 in the category

First Furniture is ranked 757 out of 1032 in the category Home & Garden

Price Promise

We work very hard to make sure our prices are more than competitive. If you see the same products elsewhere for less we will beat the price!

Trustpilot's Commitment

Trustpilot is committed to ensuring better online shopping experiences for everyone, which means we work hard to fight fake reviews. Find out more.

If you notice fake reviews on this company profile, we want to hear about it. Please contact Trustpilot here.

Trustpilot Subscriber

This company subscribes to Trustpilot Business services. Read more about our services for companies here.

No companies can delete or otherwise censor reviews.