If you need a BBQ cover these are the people to supply it. There are cheaper but the quality warrants the price charged. Delivery was spot on time and the product looks good for years. Would recommend Flaming Barbecues to anyone needing a cover for a BBQ that has to be stored outside.
Easy to order and pay and a competitive price. Excellent delivery service. Product arrived with 3 substandard components (it was the last one in stock!) and I had to supply photos to verify my claim for replacement parts. Once I'd done that, the replacements were immediately sent direct from manufacturer - one arrived broken but was then quickly replaced after another telephone call. If product had been completely okay on initial delivery it would have been 5 Star Rating.
I have just bought a new Landmann BBQ cover from Flaming Barbeques. I was very impressed with the quality of cover, the price that I was charged, the speed of the FREE delivery service and the offer of letting me pay AFTER I had received and checked the goods. That gave me even more confidence to buy from them and I shall make them my first port of call in the future for anything I need for my BBQ. A great internet company.
The price was competitive and the next day delivery was free, wonderful, (just wish it had also come with a little man to put it together). This was a problem because I am a woman on my own so I had to ask the help of a neighbour because I had neither the strength to do it alone nor the confidence to put together the gas components. I would have thought this part of the barbecue should have been assembled by the manufacturer as wrongly done it could cause serious injury. On a positive note, ordering was easy and I was delighted with the fast delivery provided by Flaming Barbecues. It has proved a very successful purchase and has been used nearly every day, so I would confidently suggest the Outback barbecues to anyone considering buying one and recommend purchasing it from Flaming Barbecues.
I bought the Outback 2 burner hooded BBQ at a great price from Flaming BBQs. It took about an hour to put together but the instructions were clear so it wasn't too stressful...However, right at the end I discovered that I had two right hand brackets for the drip tray and no left hand bracket. I rang the company and they were really helpful and arranged for a replacement one to be sent out immediately - no charge. Really friendly people to deal with, would have no hesitation in using them again.
The 'Outback Hunter 3 burner barbecue" order was wrong, and didn't match images on the site or the 'small print' the other part of the order, a toledo chiminea, wasn't sent (apparently not available). I requested a customer service call-back, but it didn't happen. I suspect if I had opted for the 'sales call-back' option it would have happened.
The customer service rep argued with me and didn't apologise when I was right and was extremely rude.
I already owned the outback hunter model for 6 years. it was fantastic. The replacement is made in China and the build and material quality is no-where as good. It comes with three grills, one of which - the griddle - is very small, to the point of being useless - you'd find it hard to cook two eggs on it. The image shows three equally sized grills, which is why I bought it.
I would not recommend this item, or website, as the images are not accurate.
Web site very good, product descriptions and photographs very good. Ordering process simple and next day delivery was brilliant.
The product was well packaged, instructions, in English, were simple and easy to follow. The product looks good and is easy to use.
I was happy with the price but didn't do any comparisons . I hate all that snooping around and am happy with a quality product a fair price.
We are all hoping for a Summer of warm and sultry weather and are keeping our fingers crossed.
We started our Summer a couple of weekends ago when we used our Flaming Barbecue for the first time. It was brilliant - lovely burgers, chicken, sausages and baked potatoes all courtesy of M&S and my husband for cooking it all. We are hoping that we will have plenty more get togethers - especially in July for my very special birthday.
The bbq was delivered very quickly and well packed on a wooden palette. I was out when it was delivered but my instructions to put it in the back garden were followed to the letter.
Assembly was easy once you had identified the different bolt sizes and carefully read the manual. It only became a two person job when connecting the burner unit to the framework and we found that the box in which it was delivered provided a useful support during this activity.
The bbq has been used a couple of times so far and works well. We found it pays to get the grills really hot before starting to cook and the temperature gauge needs to be at the top end of the bbq range. Keeping it clean is really easy.
Bought the Outback Hunter 3 burner BBQ. Product was delivered very promptly. Good communication throughout delivery process. The BBQ itself looks superb - very solid and quality looking piece of kit. Easy to put together and , having used it today for the first time , does the job a treat !
Only minor niggle is the temperature indicator in the lid doesn't seem to work but I'm sure this can be rectified without difficulty.
This is a brilliant product, can't recommend it strongly enough. Great communication and quick delivery.
We've used it several times and the food has been great - even cooked a large lamb joint on there to perfection.
So easy to setup - half assembled already - just had to put the wood shelfs and legs on
So nice to cook on with the flat slab on one side and the griddle bars on the other - comes with lava rocks to infuse more flavour on the griddle bar side
Very even heat distribution
I loved this website/company! I bought a barbecue for my boyfriend's birthday. Got an awesome deal as it was seasonal clearance, and received nearly next day delivery and a special deal on a BBQ tool kit! I got plenty of update emails on the order and delivery status - it was fantasty service overall. I highly recommend Flaming Barbeques!
Ordered a fold-able BBQ stand. I'd looked elsewhere to compare prices but Flaming Barbecues had the best bargain for it. I was out of home when delivery was made, but they kindly left it in the shed for me to pick up. Easy to buy and website is user-friendly.
Top quality seller! Would highly recommend! A+++
Got a barbecue, a Keter storage shed, and a folding bench.
The first two were fine but the chair was broken. I emailed them with the photos and a return and replacement was organised immediately and I have the new product within 2 days.
Prices were low compared to others like amazon, tesco, screwfix & other online retailers. Delivery was free and fast (next day).
Couriers weren't so great - the boxes were a little tattered and wet/torn. But the products inside were fine (except the bench - see above).
Would definitely use them again - and already have! I only gave 4 stars because really they shouldn't have sent a broken bench in the first place!
Note: I've seen some bad reviews for their other website that belongs to the same company (same products/prices and also known as kybotech), but my experience is definitely contrary to those reviews!
1. the web site is easy to use & their prices are very keen indeed
2. delivery was quick
3. easy to assemble BBQ
4. BBQ is of very good quality
5. great after-sales service when dealing with a damaged BBQ cover - no quibbles
6. If you want a new BBQ then I thoroughly recommend Flaming BBQs
We needed a sensibly sized BBQ which would suit us as a couple but could cope with the a few surprise guests. Our Billy-Ho arrived and 45 minutes later was good to go. Like any man with a new toy, it was in action and burgers being served within the hour! Who cares if it was raining!!
Purchased the goods over the internet on Friday evening 24 August and the BBQ was delivered on Wednesday 29 August, following a Bank Holiday and weekend. Easy to construct with good instructions and comes with a handy weatherproof cover. BBQ looks good with the shiny silver hood and cooks food evenly. Very pleased with the goods and the service provided by Flaming Barbeques. Thanks.
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