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Flashbay reviews

Excellent
9.9 out of 10

1,992 Trustpilot review(s)
Most recent review
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  • Reviews (1,992)
flashbay.co.uk

Review by confirmed purchaser

Go Flashbay!

I have received a very good service from Mark Williams. From the initial quotation through to the delivery of the final product. Mark is professional, knowledgeable and has the ability to develope a long term business relationship. Meeting the customers expectation is the normal goal, exceeding it is a bonus.

flashbay.co.uk

Review by confirmed purchaser

A fast efficient service

I would recommend flashby as they provide immediate quotes and once the product is ordered delivery is extremely fast

flashbay.co.uk

Review by confirmed purchaser

Great service, fast delivery and exceptional value

Great experience with Flashbay providing branded USB sticks within a short time scale and delivering ahead of schedule. I was in contact with Sam who was extremely helpful with quick responses to my requests.

flashbay.co.uk

Review by confirmed purchaser

Very good customer service and delivered ahead of schedule

Sam was very helpful and got back to me very quickly.
Easy online payment and product was delivered ahead of time!

flashbay.co.uk

Review by confirmed purchaser

A reliable, well organised and professional company.

I have been using Flashbay for 2 years now and have had nothing but an excellent service from them.

My contact there is Samuel Arthur who has always been very helpful and provided me with competitive prices with each order.

The quality of the flash drives has always been very good and lead time is very short, and i would recommend the company to my colleagues who work in Marketing.

flashbay.co.uk

Review by confirmed purchaser

Extremely good service and support

Should you be seeking to purchase pen drives for your company I would recommend you use flashbay as their are reliable and their service is great. I communicated with Mark Mark Williams he was extremely help full.

Reply from flashbay.co.uk

Hi Daniela,

Thank you for the great review.

It’s fantastic to hear that our team has assisted you throughout your ordering process to a high standard. Mark was more than happy to help.

Flashbay appreciates your recommendations and looks forward to doing business again in the future.

Kind Regards,

Flashbay
flashbay.co.uk

Review by confirmed purchaser

Great product delivered quickly

We found Flashbay very easy to work with. All emails were responded to quickly and they were flexible in dealing with our changing artwork requirements. The finished USB drives were delivered really quickly and the quality is great. Thanks.

Reply from flashbay.co.uk

Torquay Girl's Grammer School,

Thank you for taking the time to write a review.

We’re always happy to hear that our customers are enjoying their flashdrives and we’re glad that you are among them.

Please keep us in mind for any future USB needs as our team will be more than happy to help.

Kind Regards,

Flashbay
flashbay.co.uk

Review by confirmed purchaser

Outstanding service under our very tight deadlines

Used Flashbay for the first time and was up against an incredibly tight deadline. Every element of the service we received was efficient, professional with a real focus on our needs. When working to such a tight timeframe, communication was key and Mark kept me up to date through the entire process so was always confident we would hit our deadline.

The product was perfect, arrived on time and would recommend Flashbay and definitely use them for future projects.

Reply from flashbay.co.uk

Hi Alison,

Thank you for the great review.

Glad that your first Flashbay experience has been a successful one and that our team was able to accommodate to your delivery deadline.

It has been a pleasure to work with you and we look forward to hearing from you again in the future.

Kind regards,

Flashbay
flashbay.co.uk

Review by confirmed purchaser

Excellent service and quality products

I consulted various suppliers for a new requirement and Jack from Flashbay was the quickest to get back to me - but not only that, they also came back with all the information and options to help me make an informed choice. I would have no hesitation in recommending Flashbay and I continue to use them as our sole supplier now.

Reply from flashbay.co.uk

Hi Philippa,

Thank you for the great review.

We’re happy to hear that as usual, our team has delivered on efficient customer service, as well as supplying a high quality product.

Flashbay appreciates that you'll continue to use us for your future USB needs and Jack looks forward to doing business again soon.

Kind Regards,

Flashbay
flashbay.co.uk

Review by confirmed purchaser

Outstanding service!

When we first contacted Flashbay requesting some samples of their USB's, we immediately received a large selection box of products the following day, which was very impressive! From placing an order to delivery we received very good service and would not hesitate to buy again. Service provided (by Jack Walton) throughout was excellent! Would recommend +++

Reply from flashbay.co.uk

Hi Pia,

Thank you for the great review. Jack was very pleased to recieve it.

Glad to hear that you have been impressed by our team’s efficiency, wide range and the standard of our products.

Flashbay appreciates your recommendations and looks forward to doing business again in the future.

Kind Regards,

Flashbay
flashbay.co.uk

Review by confirmed purchaser

Value for money, excellent service.

Placed order with no problems encountered, very impressed with whole service from start to finish, will be using again.

Reply from flashbay.co.uk

Hi Michelle,

Thank you for the review.

Pleased that your Flashbay experience has, as usual been an efficient and positive one.

We appreciate that you'll continue to use Flashbay for your future requirements and look forward to hearing from you soon.

Kind Regards,

Flashbay
flashbay.co.uk

Review by confirmed purchaser

Excellent Service

Mark Williams was my point of contact and I always found him able to maintain the correct balance of friendliness, helpfulness and efficiency - very professional.

Reply from flashbay.co.uk

Hi Sally,

Thank you for the great review.

It’s fantastic to hear that our team has assisted you throughout your ordering process to a high standard and you are happy with the finished products. Mark was more than happy to help.

Thank you for choosing Flashbay.

Kind Regards,

Flashbay
flashbay.co.uk

Review by confirmed purchaser

Really good quick service and I will use Flashbay again!

This was a very easy quick transaction. The products arrived on time and looks great. Thanks

Reply from flashbay.co.uk

Hi David,

Thank you for the review.

We always appreciate our customers’ feedback and it’s great to hear that you have been impressed by Flashbay’s service.

Pleased that you are happy with the finished products and that delivery, as usual was made in good time.

We look forward to working with you again in the future.

Kind Regards,

Flashbay
flashbay.co.uk

Review by confirmed purchaser

Excellent customer service and very easy to deal with

Jeremy has been very helpful over a long period through our indecision. He has furnished quotes, samples and drawings whenever requested. Our delivery was quick after payment made and we are happy with the product.

Reply from flashbay.co.uk

Hi Robert,

Thank you for the great review.

We always appreciate our customers’ feedback and it’s great that you have been impressed by Flashbay’s service.

Please keep us in mind for any further USB requirements as Jeremy will be more than happy to help.

Kind Regards,

Flashbay.
flashbay.co.uk

Review by confirmed purchaser

Very professional

We have been very pleased with Mark's response to our request which he has actioned each time in a timely manner. We were disappointed that he couldn't do much more with the prices but understand the prices fluctuate quite a lot.

Overall happy with the final result and delivery.

Reply from flashbay.co.uk

Hi Pippa,

Thank you for the review.

Glad to hear that you have been impressed by our team’s efficiency and happy with the standard of our products.

It has been a pleasure to work with you and we look forward to hearing from you again in the future.

Kind Regards,

Flashbay

Review by confirmed purchaser

flashby really helped me deliver a high quality USB for a massive event

I contacted Flashbay after a previous company had let me down on delivery turn around times and Ross was very very quick to send me through quotes and also helped me edit my artwork so that it fit into new template (my designer was also away that day so I was very stressed!). He helped me negotiate down on price and quantity I needed and he even managed to deliver the USB's one day before he said! We really love the quality and look of our USB's and we think they will go down really well for our press events we have next week. Ross was an excellent sales person!

Reply from flashbay.co.uk

Hi Charlotte,

Thank you for the great review.

It’s always great to hear from our customers and we’re glad that you have been among the many to appreciate our efficient customer service and prompt delivery times.

Great to hear that Ross has assisted you to a high standard, please feel free to contact him in the future for any further USB needs.

Kind Regards,

Flashbay
flashbay.co.uk

Review by confirmed purchaser

Quality Quality Quality!!

Quality says it all! Quality products and Quality service. I cannot recommend Flashbay enough. I have had experience using other providers with miserable results.
Our dedicated account manager Scott Holden always provides expert knowledge of his products and very competitive pricing. He genuinely cares about his customers and follows up on all orders; it makes such a refreshing change to deal with someone that makes a difference.
Top marks from me all round!!

Reply from flashbay.co.uk

Positive Outscomes Ltd,

Thank you for such a glowing review.

We’re pleased that our team has, once again impressed our customers with our standard of products and exceptional customer service.

Scott is definitely an asset to us at Flashbay and we're glad to hear you have had a great ordering experience.

Kind regards,

Flashbay
flashbay.co.uk

Review by confirmed purchaser

you could have knocked me over with a Flash.....!!!

well, the guy Jeremy seemed cool, freindly and co-operative

sent me a demo box with harribos - always a good start

chased me a little while later to see if of any interest, and i said i needed a few weeks to get back to him (he want pushy or hard-selling)

told them what i wanted, sent me a few proofs, had to change a few times - then perfect on the 3rd go

flexible on delivery

sound people

Reply from flashbay.co.uk

Hi Paul,

Thank you very much for taking the time to write such a great review.

Jeremy is very cool and we're glad that you have enjoyed working with him throughout the ordering process.

Pleased that you have also been impressed by Flashbay's efficiency and quick delivery times.

Please don’t hesitate to contact us for any of your future USB needs.

Kind Regards,

Flashbay
flashbay.co.uk

Review by confirmed purchaser

First Class Service

They quote 6 day turnaround, and that's what I got!

Reply from flashbay.co.uk

Carlton Beauty,

Thank you for the review.

Pleased that you have been impressed by our quick turnaround times and the Flashbay experience.

Kind Regards,

Flashbay
flashbay.co.uk

Review by confirmed purchaser

Great Account Manager! Great Customer Service! Fast Shipping! Top Notch Company!

I've completed a couple of orders with Flashbay and everything has gone great so far. The cards arrived in perfect condition and the service was great. My account manager (Lisa) was extremely nice and supportive. If your are looking for memory sticks this the only company you should go with.

Reply from flashbay.co.uk

Hi Tek,

Thank you for the review.

We appreciate that you continue to use Flashbay for your USB needs and look forward to providing you with exceptional service for many orders to come.

Pleased that Lisa has assisted you throughout your order and you are happy with the service you have received at Flashbay.

Kind Regards,

Flashbay
flashbay.co.uk

Review by confirmed purchaser

Very quick, efficient, professional service

Ross was very helpful, even when we changed our minds several times!
We received the USB's very quickly and correct - half of which we have used
already

Reply from flashbay.co.uk

Hi Sharon,

We always appreciate our customers’ feedback and it’s great to hear that you have been impressed by Flashbay’s service.

Pleased that you are happy with the finished products and they were received well.

Please keep us in mind for any future USB requirements.

Kind Regards,

Flashbay
flashbay.co.uk

Review by confirmed purchaser

Friendly, Prompt, Efficient, Professional

Dealing with Flashbay was a pleasure, I had an agent (Samuel Arthur) on the phone to me within a few minutes of sending the enquiry, the proof was provided immediately. Delivery was prompt and the product is 100% satisfactory. I will be dealing with them again and I have passed on their details to someone else already.

Reply from flashbay.co.uk

Hi Brona,

Thank you for the great review.

We always appreciate our customers’ feedback and it’s great to hear that you have been impressed by Flashbay’s service.

Flashbay appreciates your recommendations and looks forward to doing business again in the future.

Kind Regards,

Flashbay
flashbay.co.uk

Review by confirmed purchaser

A shining example of excellent service

Excellent customer service has almost become a thing of the past, but you have proven the contrary. I would say, our good customer service experience has turned us into a 'lifelong' repeat customer. We'll certainly contact you again for any future orders and we'll share our good experiences with others. Well done Mark Williams - keep up the great work & personal touch!

Reply from flashbay.co.uk

Hi Jennifer,

Thank you for the wonderful review.

It’s always great to hear from our customers and we’re glad that you have been among the many to appreciate our efficient customer service.

Flashbay appreciates that you'll continue to use us for your future USB needs and look forward to doing business again soon.

Kind Regards,

Flashbay
flashbay.co.uk

Review by confirmed purchaser

Excellent, friendly and timely service. thank you

Lisa prompted me about your services without hassling and responded most quickly and efficiently when we made the order.

Reply from flashbay.co.uk

Hi Gary,

Thank you for the review.

Pleased that Lisa has impressed you with her efficient customer service, she was more than happy to help.

Please keep us in mind for any future USB requirements as we look forward to working with you again soon.

Kind Regards,

Flashbay
flashbay.co.uk

Review by confirmed purchaser

unbeatable quality & service - amazing

I first found Flashbay about 2 years ago whilst looking for corporate gifts. I ordered a sample set and received possibly one of the best presented samples I have ever had.
It was only recently that I placed my order with Flashbay for 50 memory sticks printed with our logo to take to a trade show. I uploaded my artwork via the website and made my request for quotation. Shortly after my quote arrived with a visualisation of my product. So, not only did I place my order I increased it from 25 to 50pcs.

The delivery time was expected to be 6 Days from payment - in actual fact they arrived within 5 days.

Along the entire process the communication from my account manager Lisa, was brilliant.

I would not hesitate to recommend Flashbay to anybody!

The USB Memory sticks were well received at the trade show, I will be ordering more soon!

Reply from flashbay.co.uk

Njo Technology Ltd,

Thank you for such a glowing review.

Glad to hear that you have been impressed by our team’s efficiency, prompt delivery times and the standard of our products.

Pleased that the flashdrives were a hit at your trade show and we look forward to your next order.

Kind Regards,

Flashbay
flashbay.co.uk

Review by confirmed purchaser

Excellent Service from Lisa Bowers

We sent enquiries to 3 companies supplying USB Sticks.
The quality of items received from Flashbay in impressive packaging immediately set it apart from the others.
Lisa then followed up our enquiry over several weeks by telephone and email, at all times polite and helpful, not at all intrusive.
She provided quotations very quickly when requested and generally responded to all communications extremely promptly.
We were happy with the goods received and she also emailed us to check that we were satisfied. 5 * service all around.

Reply from flashbay.co.uk

Hi Dorothy,

Thank you for taking the time to write such a great review.

We’re happy to hear that as usual, our team has delivered on efficient customer service, as well as supplying a high quality product.

It has been a pleasure to work with you and we look forward to hearing from you again in the future.

Kind Regards,

Flashbay
flashbay.co.uk

Review by confirmed purchaser

Flash bay great service

Mark is a great account manager, he always responds quickly with the response I am looking for. And if there is ever an issue, he will sort it out asap with no hesitance.

Reply from flashbay.co.uk

Hi Carole,

Thank you for the review.

It’s fantastic to hear that our team has assisted you to a high standard and you are happy with the service you have received. Mark was more than happy to help.

Please keep us in mind for any future USB requirements as we look forward to working with you again soon.

Kind Regards,

Flashbay
flashbay.co.uk

Review by confirmed purchaser

Going above and beyond for a "regular" order

Our order wasn't a rush job, especially big or difficult, but our account manager Lisa kept in touch on a regular basis, made sure we had samples quickly and kept us informed through out the process, including letting me know when our order to our client was dispatched early! Made the whole process very easy, would use again.

Reply from flashbay.co.uk

Hi Leonie,

Thank you for the great review.

We always appreciate our customers’ feedback and it’s great to hear that you have been impressed by Flashbay’s efficient service.Lisa was happy to help.

Pleased to hear that you will continue to use Flashbay for your future USB requirements and we look forward to working with you again soon.

Kind Regards,

Flashbay
flashbay.co.uk

Review by confirmed purchaser

Fabulous Flashbay!

My deadlines were tight but Flashbay did it and Mark our account manager was fantastic! Great price and great fast service. Thanks Flashbay I will be using you again.

Reply from flashbay.co.uk

Hi Kathryn,

Thank you for the great review.

Glad that our team was able to accommodate to your delivery deadline and that you are happy with the service that Mark has provided.

Flashbay appreciates that you'll continue to use us for your future USB needs and look forward to doing business again soon.

Kind Regards,

Flashbay
flashbay.co.uk

Review by confirmed purchaser

A speedy and efficient service.

Quick and efficient service, with helpful staff. I dealt with Lisa and she was very helpful!

Reply from flashbay.co.uk

Hi Jo,

Thank you for the review.

Glad that Lisa has assisted you throughout your ordering process and you are happy with the service you have received at Flashbay.

Please don’t hesitate to contact us for any of your future USB needs.

Kind Regards,

Flashbay
flashbay.co.uk

Review by confirmed purchaser

Quick, easy, good service

Ross was extremely helpful and efficient.

Reply from flashbay.co.uk

Hi James,

Thank you for the review.

Pleased that your Flashbay experience has, as usual been an efficient and positive one.

Kind Regards,

Flashbay
flashbay.co.uk

Review by confirmed purchaser

Great product, great service.

I would really recommend using Flashbay.

The product was great and Lewis and his team did a great job during the order process. We ordered branded USB's with pre loaded data, when the goal posts moved for us Flashbay were not only able to accommodate us but managed to deliver our order early.

The box of samples was also a great way to ensure that we choose the right product to suit our company and branding.

Reply from flashbay.co.uk

Hi Jessica,

Thank you for the review.

It’s fantastic to hear that our team has assisted you throughout your ordering process to a high standard and you are happy with the finished products. Lewis was more than happy to help.

Please keep us in mind for any future USB requirements as we look forward to working with you again soon.

Kind Regards,

Flashbay
flashbay.co.uk

Review by confirmed purchaser

Fast, efficient, helpful, high quality

Love to work with Flashbay, always quick to quote, visualise, print and deliver, we have had USB suppliers from a number of companies, now we only use Flashbay. exceptional service.

Reply from flashbay.co.uk

Worldwide Marketing JCB,

Thank you for the review.

We appreciate that you continue to use Flashbay for your USB needs and look forward to providing you with exceptional service for many orders to come.

Always a pleasure to work with you and we look forward to doing business again soon.

Kind Regards,

Flashbay
flashbay.co.uk

Review by confirmed purchaser

Perfect cooperation!!!

Very professional!! I always would like to buy something from you!!!!

Reply from flashbay.co.uk

Hi Dimitris,

Thank you for the review.

Pleased that you are happy with the service you have received at Flashbay and we look forward to working with you again soon.

Kind Regards,

Flashbay
flashbay.co.uk

Review by confirmed purchaser

excellent cooperation

I was impressed of the sample kit you have sent us in order to choose what we needed.

Reply from flashbay.co.uk

Hi Niki,

Thank you for the review.

Glad that you have been impressed by the standard of our products and were able to select a drive that suited your needs with the help of our Sample Pack.

It has been a pleasure to work with you and we look forward to hearing from you again in the future.

Kind Regards,

Flashbay
flashbay.co.uk

Review by confirmed purchaser

Good customer service

I got the products I needed in a short time, I'm very satisfied by the service. Jaakko Turunen handled my order well.

Reply from flashbay.co.uk

Hi Essi,

Thank you for the review.

Glad that our team was able to accommodate to your delivery deadline and that you are happy with the service you have received with us at Flashbay.

Please don’t hesitate to contact Jaakko for any of your future USB needs.

Kind Regards,

Flashbay
flashbay.co.uk

Review by confirmed purchaser

FLASH BAY DO IT AGAIN

Wanted to say what a great service we have received this is our second order in a year and has gone very smooth this would be down to the dedication of Mark Williams who I dealt with on my first order as well thanks again.

Reply from flashbay.co.uk

Hi Simon,

Thank you for the review.

It’s fantastic to hear that our team has assisted you throughout your ordering process to a high standard once again and you are happy with the service you continue to receive. Mark is always more than happy to help.

Always a pleasure to work with you and we look forward to doing business again soon.

Kind Regards,

Flashbay
flashbay.co.uk

Review by confirmed purchaser

Lewis is easy to deal with and sent me a lot of different mockups until I was happy!

USB's look great - process was great. 30 day payment plan is handy too - last year we had to pay by credit card. The only thing I didn't like was getting annoying emails / newsletters which were apparently from Lewis, while I was discussing design etc. with Lewis. I think you need to handle your advertising emails better - trying to sell while you are currently selling might annoy other potential customers.

Reply from flashbay.co.uk

Hi Karen,

Thank you for your feedback, much appreciated.

Happy to hear that you, like many of our customers are enjoying their flashdrives and the service you have received with us.

Apologies for any incovenience, we have now removed you from the mailing list.

Please keep us in mind for any future USB requirements as we look forward to working with you again soon.

Kind Regards,

Flashbay
flashbay.co.uk

Review by confirmed purchaser

Flashbay are a very professional company.

Its was a very pleasant surprise work with flashbay, very professional, very fast with much quality!

Reply from flashbay.co.uk

Hi Olga,

Thank you for the review.

Glad that your Flashbay experience has, as usual been an efficient and positive one.

Please don’t hesitate to contact us for any of your future USB needs.

Kind Regards,

Flashbay
flashbay.co.uk

Review by confirmed purchaser

Fantastic service from start to end. Lewis was brilliant, he couldn't have been more helpful.

I searched online for a company that did memory sticks and i'm so pleased i found Flashbay. The service was five star from start to end.
Lewis was incredibly helpful and polite and gave me an excellent and quick service. I truly felt like i was the only person he was dealing with.
I will definitely be ordering from Flashbay again.
The memory sticks arrived today and they are perfect, exactly what we ordered and what we hoped we would received. The whole office are very pleased, especially the partners.
Thanks very much for an A* service.
Lydia H

Reply from flashbay.co.uk

Creature London Ltd,

Thank you for taking the time to write such a glowing review.

We always appreciate our customers’ feedback and it’s great to hear that you have been impressed by Flashbay’s service. Lewis was more than happy to help.

Please keep us in mind for any future USB requirements as we look forward to working with you again soon.

Kind Regards,

Flashbay