I'm not a man of many words but I respect a man who honors his word. Jack Walton, who is an excellent member of staff in your team kept his word and delivered earlier than scheduled which led to taking pressure of my back as I needed the USB sticks for a corporate event. I really appreciated this.
I received a response within an hour of emailing regarding a quote. They'd also saved our artwork from the job we'd put through a year ago, which really saved time & hassle.
The order arrived within 4 working days of being placed, a day earlier than scheduled.
All in all I'm really happy with the service I received.
Good experience purchasing from Flashbay after a speculative quote. Jeremy was good at follow up and working through the changes I needed to get the right images and outcome. They also have a useful website for payment and order tracking, will use again!
From ordering the cards to receiving them was very quick. Emails always answered promptly. Ordered the Alloy USB card which is great quality at a competitive price. I will be ordering again as soon as I have sent these out to my clients.
Despite asking for a minimum of 6 days to process the order Flashbay were able to accommodate our tight deadline and delivered our order ahead of schedule. They also provided the lowest price for what we required.
Absolutely no complaints about our first order with Flashbay. Our branded USB was delivered earlier than quoted (within a week) and the quality completely to our expectations.
Flashbay were able to help out with my order, in a short time scale, and offered excellent customer service. Would use them again without hesitation and would recommend them without delay.
We needed some 32GB USBs for work and so I contacted Flashbay one afternoon; the following morning a whole selection of sticks arrived for us to have a look at which was incredible. The service was fantastic and the sticks have all worked perfectly so far (this hasn't always been the case with the USBs other countries have sent us). We'll definitely be buying more and I couldn't recommend these guys enough.
The Flashbay team has built a solid name for themselves as an External HD provider and we are proud to have them as a part of our growing Company.
There Sales and Customer Service is Excellent.
We needed some Wafer Cards delivered on a certain date and they delivered the order one day earlier and really good products! We are very satisfied with their service.
Service was first class right from the off. Cannot recommend them enough. Jack was super accommodating to my (sometimes annoying!) changes and requests. I will be back there again soon.
We found Flashbay to be a highly professional and reliable company. The service was fast, the product was high quality and our Account Manager (Jack Walton) was extremely helpful and knowledgeable. Monsoon Accessorize will definitely be placing an order with Flashbay next season.
I was grateful for Mark's attentiveness, promptness and great communication throughout this project with Flashbay. Mark went out of his way to accommodate my specific needs, arranging for a proforma invoice to be sent so as to comply with my financial admin and keeping in touch re delivery dates and addresses. We placed a second order and would not hesitate to use Flashbay again for future projects.
Flashbay are fast in replying to requests for quotes, they assist you and help you in the best way possible and I am really satisfied with their service and fast delivery.
well done I will definitely recommend them to anyone
Zdecydowanie polecam współpracę z firmą Flashbay. Dostawa odbyła się punktualnie, zgodnie z zapowiedzią, co było dla mnie bardzo istotne. Duży zakres personalizacji z pewnościa ułatwił mi przyszłą promocję firmy. Cena w mojej ocenie korzystna, a komunikacja, zarówno telefoniczna jak i mailowa, zawsze była rzeczowa i miła.
I am very pleased with the service received and it's been great to work with Jack Walton. He has been very professional and supportive. I am also pleased with the quality of the USB drives you have produced for us and I'll definitely recommend you to my colleagues and of course will come back to you for any future orders!
Ofelia Di Re
T: +44 (0)1223 841699
F: +44 (0)1223 845020
The sales staff were fantastic - answered all my questions without being pushy! The drives are lovely and even though our logo has very small print on it - the engraving turned out fantastic!
Would definitely use again and recommend to others!
Flashbay were extremely helpful when assisting us with creating a bespoke flash drive. They were always on hand to advise and offer advice where necessary but were never pushy or forceful. Their attention to detail was excellent and always went above the call of duty to assist with any queries, even after the order was placed. I would recommend them to anyone.
I have been ordering USB sticks for a couple of years with Flashbay and Samuel has always been responsive to my requests and made my job easier. The service provided (price, communication, deliveries...) is great and this is the reason why I never shopped around to find another supplier.
Keep it going!
I have ordered from flashbay several times, always received high quality, fast delivery, nicely customizable. Perhaps most notable is the fabulous customer service, (the name of the person taking care of my business is Mrs. Santiago). They were very patient and active with helpful suggestions to help me decide what product was best, tried to accomodate deals to make the sale, but did not try to guide me to most expensive or highest volume, and on subsequent orders, worked with me on tight deadlines, even calling me after hours to ensure execution on time. I even felt I had to ask how they do it wanting to learn how to improve our own performance. Beyond my best expectations.
I ordered branded USBs from Flashbay, having been unsatisfied with my previous supplier.
They were incredibly efficient in supplying digital and actual samples, as well as being competitive on price.
Communication was excellent and the order went through smoothly.
I was kept informed of the status of my order at every stage and they arrived on time and look fantastic.
Delighted with the service and the finished USBs.
Will definitely use again.
Its the second time we ordered from Flashbay and customer service is always topnotch, great communication all the way.
Loads of different type of products to choose from and delivery is fast. Also, prices are quite competitive.
Thanks to Ross and the Flashbay team our company now has fantastic looking logoed flashdrives to hand out to customers.
The service was excellent and Ross had no issue with helping me with anything I needed.
The display box was ever so helpful and an awesome way to see what you're buying.
I requested samples which turned up very promptly in a well presented box (and with haribo!) I ordered samples at 4pm and they arrived the next day. I had a call from an account manager to say they were on their way, an email to check they had been received and follow up emails to negotiate a quote. The account manager 9Rick Bristowe) was very efficient and kept me informed on the status of my order at all times. Outstanding customer service. Product arrived just as described, looking great and working perfectly.
We needed a robust and water resistant memory stick for each of our Club members, so they could take away their training videos and look at them at home. FlashBay's wrist bands are perfect for the job. The bands are personalised with our Club logo, great quality and competitively priced - and the kids like them too!
Dealing with Flashbay has been such a pleasure, Jeremy understands what we are looking for and we look forward to dealing with him in the future when we need to replenish our stock of a professionally supplied and finished product :-)
Quality merchandise made up and sent quickly and easily - Jeremy Medlin deals with all our questions promptly and with professionalism and makes the whole process simple to manage. The merchandise is excellant quality and we have received really good feedback from our customers on using the product.
Fast, efficient and the whole order through to delivery was excellent.
My contact Jeremy Medlin was professional, courteous and so easy to deal with.
I needed the order fast and he organised everything and I got my delivery exactly when he said I would. Couldn't fault him at all.
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