We received a prompt response to our initial enquiry and the order was dealt with quickly and efficiently. On receipt of the order, we received a follow up email to ensure we were happy with the quality of the order. Excellent all round! Would not hesitate to recommend Flashbay to other companies.
I wanted a small run of good-looking, branded flashdrive to offer my best photography clients as a gift. Flashbay offered a good selection of flash drives and the turnaround on branding was very impressive.
I dealt with Flashbay some months ago when I first enquired about getting some flash drives - from the start they were really helpful and event sent out a box full of samples so you can actually get your hands on the products before you make a decision.
We were after some flash drives to take to an event with us - with timescales really tight, Elorna made sure we had quotes and visuals of the different models we selected. She was more than happy to make any amends to the visuals - all free of charge and they were done within an hour.
We made a decision and were expecting our Flash Drives to arrive on Friday 24th May - to my surprise, on Thursday 23rd they arrived and I was really impressed with them. Everyone has commented on how great they look and the quality of them - the service was always helpful and the staff go above and beyond.
I would definitely recommend Flashbay and if we need any more flash drives, there is no doubt who I will be calling.
Elorna was my contact in Flashbay and followed my order through from enquiry to delivery, including sending samples immediately to help make the decision which company to buy our promotional USB’s.
The manner in which the initial enquiry and subsequent calls were dealt with by Elorna convinced me that we had made the right decision in buying with Flashbay – Naturally as a first time user of Flashbay one is concerned about the reliability of the processing of the order, the product quality, the ability to translate my request into the order correctly and the security of the payment system . All these fears were removed by the professionalism of how I was dealt with by Elorna.
Flashbay was a little more expensive than the other companies I considered but it was definitely the professional manner of Elorna that made my decision for me .
Thank You, a pleasure to do business with. Deirdre Regan ChildFund Ireland May 2013
Very pleased with the great customer service received by Elorna. She was quick to reply to any mock up requests, costs and delivery queries. Turnaround from when I actually placed the order was quick, and the USB sticks turned out exactly the way we wanted.
We recommended and advise our friends , Flashbay is most trusted supplier of custom promotional USB Flash Drives and branded USB Cardsdue the high quality, unbeatable prices, and fast and efficient service.
We have been ordering from Flashbay for a few years now and have been very impressed with their efficiency, speed of delivery and price. Sam Arthur has always responded immediately to any queries and always follows up delivery to check that the goods are perfect. Flashbay clearly focus on excellent customer service - which is very refreshing. Well done.
I dealt with Jack Walton and found him very helpful, the order i placed had a very short lead time and Jack was able to get the proofs and order turned around even faster than we requested. I would be delighted to use these services again and would highly recommend Flashbay and in particular Jack to any colleagues or friends.
I have used Flashbay a couple of times now and on each occasion my experience has been very positive, straightforward, quick and easy. The last time of using them which was within the last two weeks, there was a unexpected deadline to the order and the wonderful Sam was very cooperative and did his best to make sure we received our order in time - which we did, Thank you Sam!
Flashbay have my recommendation.
No complains referring the order of 50 USB pen drives.
The products provided by flashbay always have high quality and specs.
The cliente service its very good and the account always are available to help us in our needs.
Keep the good service.
So pleased, our memory sticks arrived today and are exactly what we wanted. Good quality and look very impressive, especially in the clear magnetic presentation box. Thank you Allan.
From the start to finish it was a breeze. Elorna was so helpful and professional that she knew exactly what I wanted. She was also very helpful when it came to sorting out my logo for printing. Always kept in touch and was very nice to deal with. I will definitely be ordering from her again.
Service was excellent, although i had not placed an order for over a year, they knew exactly what I wanted, sent a new artwork over same day and delivery was extremely fast, and the drives are exactly what I ordered.
Fantastic customer service and very very quick turnaround. Amazing value for money and the end product was exactly what i wanted.
Would use your service again in a second.
Flashbay were so helpful. They gave me a lot of options and prices and really listened to all feedback. Jeremy could not have provided better service and called to ensure we had received delivery and we were happy with the product. Would definitely use again and would not hesitate to recommend.
Having purchased USB memory devices from Sam Arthur at Flashbay on a number of occasions, I have nothing but praise for the quality of both products and service received.
Sam's manner has been uniformly professional, warm and courteous; qualities which are rarely found together in a telephone based sales environment. Having been frustrated by bad, robotic sales people for many years, it's been a pleasure to buy from someone who knows what to do and how to do it well. He's a credit to his employer.
I would recommend Flashbay to anyone.
From free boxed samples to help decide which product to order to great customer service and fast response. Sam and the guys were a pleasure to deal with.
We've ordered from them a few times and they have always delivered what and when they said they would.
It was a very urgent request and Elorna went out of her way to meet our requirements. I am more than pleased with her service (and the team's service) and will be happy to send any potential clients your way.
Recomendo, vivamente a Iria e a Flashbay.
Ordering from Flashbay was a great experience.
They sent samples of all the USB drives they supply, and where very helpful in supplying artwork of how our USB flash drive will look before we placed the order.
When we received the USB drives they looked great.
Highly recommend Flashbay to anyone who requires USB Flash drives.
As soon as I filled in the online quote request form, I was quickly called by Jack - an account manager. He followed up the phone call with an email and advised me on the best product that would suit my artwork. He provided me with friendly advice and steered me in the right direction as I've not ordered personalised USB drives before. My USB cards arrived within 5 days and look fantastic. I'm really pleased with the service and quality from Flashbay and will certainly be using them again.
I have received a very good service from Mark Williams. From the initial quotation through to the delivery of the final product. Mark is professional, knowledgeable and has the ability to develope a long term business relationship. Meeting the customers expectation is the normal goal, exceeding it is a bonus.
Great experience with Flashbay providing branded USB sticks within a short time scale and delivering ahead of schedule. I was in contact with Sam who was extremely helpful with quick responses to my requests.
Sam was very helpful and got back to me very quickly.
Easy online payment and product was delivered ahead of time!
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