Ryan Joyal was able to quickly (about 10 minutes) get me a cost estimate that included all options for a bulk order of custom flash drives including mock-ups. I had the drives excactly as ordered in hand within a few days. Great products, prices and five star customer service. Thanks!!
I would highly recommend this site!
I will definately re- order when the need arises again. Michael, my representative was friendly, knowledgable, and responded quickly and thoroughly to my requests.
This was a very quick and easy transaction. Ryan was very helpful finding our last order even though it was placed by a different employee. Found our logo and had the drives ordered immediately! Ryan also followed up on several occasion to make sure everything was taken care of and that the final product was exactly how we wanted it. Recommend!
Thank you for all your help and advice while we decided on a product and amount that we could all agree on. Your customer service rep was outstanding! Dave Patterson had some great ideas and helped us choose a product that we all love with a price our accountant loved as well! We will definitely be doing business in the future and some of my clients have already expressed interest in having their own flash drives made with the gold key. Top notch product and service.....what a pleasure to do business with Flashbay and Dave!
The Real Estate Book of Western Massachusetts.
I emailed asking for pricing information for the nature usb drives. The email I received in response not only included a price list of all their products, but they had taken the time to visit my website and pull my company logo off of it and create a mock up of the USB drive with my logo and company tag line on it. I asked for a couple different versions of my logo and tag line on the proofs, and Bernadette always had them back to me within 30 minutes of requesting them. Excellent service! Bernadette was extremely helpful and friendly!
I was really happy with my experience with Flashbay. Aaron, my customer service representative was quick to respond to my inquiry and any questions. He helped me compare many different products so that I could pick the one that I felt was the best fit and price for our needs. The order arrived in less than a week and it looked great! I am very satisfied with my experience with Aaron and the Team at Flashbay and would highly recommend their services.
When we started our flash drive search, we were looking at drives for one specific project and couldn't decide between a couple of models (card style, regular style or something else). After looking at several of the promotional vendor sites that we use, my boss and I were growing frustrated with the search - our big concern was we did not want a cheap looking product, nor did we want to spend a fortune. My boss stumbled upon Flashbay's website.
I was genuinely impressed with Flashbay from beginning to end. Less than 5 minutes after I inquired on line I received a phone call, pricing for every product they offer in 4 different capacities and a couple of proofs from Jill Kavanagh.
The next morning, I asked Jill to send me samples of the ones we were most interested in. That same day, I received a box of samples and a pack of gummy bears - sweets are always an added bonus! Apparently it is Flashbay's standard practice to send a sample kit when someone makes an inquiry. After looking at the samples, we also decided to get some of the pen version done for an upcoming seminar that we are hosting.
Jill was very patient as we worked through the process of deciding what we wanted to do with each order. She even recommended combining them to save on shipping costs (we figured out the logistics for our card model first). The order was processed correctly, Jill even me called to triple check the details before the final order was sent to production. We had a lot of moving pieces to these projects, so it was very reassuming to me that she was very detailed. We received the order in an amazingly short time (we placed our order the Thursday before Thanksgiving and the products arrived in my office the Monday after Thanksgiving)!
Our drives look amazing!!! We did some with a data upload - everything was loaded properly. We also did some with the magnetic boxes - I LOVE how clearly our logo shows through the box.
Flashbay's pricing was more competitive than the other places I looked (generic promotional product vendors that we routinely work with). We were able to get a larger capacity drive (double the capacity) for over $1 less per unit. I also like that Flashbay offers low minimum quantities. This way we can test out an idea of do some for a one-off event without breaking the bank (like the pens we did).
The exception level of customer service is uncommon in todays world. Even though I placed a relatively small order, Jill treated me as if we had a large account with them.
Extremely smooth process from start to finish - I would highly recommend Flashbay and will be using them again in the future!
Ah!! It has been an amazing experience working with flash bay. So so very helpful! Always emailing or calling at any moment. I love my new usb. They turned out great! Thanks for everything!! Def will use them again!!
This was my second time working with Flashbay and I am once again very pleased with the entire process. David was extremely patient and helpful from start to finish. I had a lot of edits and he was always very prompt with new proofs for me to look at and approve. Flashbay rocks!
Marcus has been extremely helpful assisting me in our countless revisions and changes to our order. He was very patient and quick to respond. We received our flash drives quicker than imaginable. Thank you!
Needed to order flash drives but did not want to spend a lot for each one cause go through them fairly quick. The rep from Flashbay was really helpful on set up and any other questions that I had for them.
I received great, prompt customer service from David Chan and our marketing team is excited to start using the USB cards. Our cards arrived just one week after placing the order and we'll definitely be reordering from FlashBay when the time comes!
From the initial phone call to the box of samples to the whole ordering process to the arrival of the product, everything went smoothly and efficiently. Bernadette handled everything so well and it was a pleasure to work with her and the rest of her team at Flashbay.
Flashbay was great to work with. They were patient as our office worked out the printing details on our flash drive pens and then again when we were deciding on exact quantities. Once we placed our order, the product was here faster than expected. Michael made this all very easy. Thanks Flashbay!
Love my Flash drives! Very fast and easy to create. Delivery was EPICLY QUICK! Customer Service stood out the most for me. Responded to every email in less than an hour and even though I had a small order, I got treated as if I had a Very Large account with them... Thank you Flash Bay!
I was genuinely impressed with Flashbay from beginning to end. Less than 5 minutes after I inquired on line I received a phone call and proofs. The next day i received a wonderful box of samples. They were never pushy, but patiently answered all questions. The order was processed correctly and receive in an amazingly short time. Would highly recommend Flashbay!
The product we received far exceeded our expectations. The graphics on our drives were perfect. The colors exactly matched our logo. The pricing was well within our budget.
We will definitely reorder and recommend them to our friends and colleagues.
From the second I clicked on Flashbay's website I knew they had their ducks in a row.
I sent this to Jill, my rep, after we spoke about samples I needed, and waited 2-3 days for them to arrive. I had pricing within minutes. The pricing guide offered pictures of each drive-- so it was easy to shop by price and style before we even opened the sample back.
You definitely have my business for the following reasons:
1. Superior Customer service
2. Super easy website UI
3. PHENOMENAL sample pack-- it's not a lot more, but we decided on a drive that was 45 cents more expensive because we could see all of our options! (I may have been a little too amused at pulling one tab.. and having both sides open)
4. You gave me pricing for ALL drives and 4 different capacities, and didn't force me to go back for multiple quotes on different styles.
5. When I happened to mention that these were gifts for our clients... it was no issue to get 3 options for gift boxes sent with the sample pack.
6. Your price is a great value! (Best I have seen)
This was my response before they even got a penny from me.
A few more very friendly and professional emails later-- proofs were approved, money was exchanged (via a super quick link/ check out process), and the order was place on Nov 20 (close to the end of the day) and --because of the holiday-- I should expect delivery on December 2.
Well, even with the holiday-- they pulled through and I had my drives in hand on Nov. 27. I would have been elated had the drives come in today (Dec. 2)-- but to have that off my plate before Thanksgiving was great.
The drives were exactly as I had expected. Screen print on one side looked crisp and clean, not to mention the colors (PMS) looked fabulous. The back was laser engraved and --even though we picked one of the smallest drives-- put our website and phone number on them, you could easily read the information.
We ended up with the "Focus" Drive, Capacity 8gb with a magnetic gift box.
I could not be happier with the entire process.
Now it's up to me to get them out to customers early next week!
Couldn't ask for a better experience with FlashBay. I needed to coordinate with 2 other partners on our flashdrive, but they were patience, got me samples and quotes so fast it just about made my head spin. Everything that was promised was delivered and I'd recommend them any day, all day!
I got a response right away to my email, the art department had my proof right away and our customer service representative answered my questions immediately. Would highly recommend them.
They provided great customer service, excellent product & super fast production and shipping! We will continue to use them as well as recommend them!
Overall experience was fantastic! Upon filling out the request for quote online, I was promptly contact by Michael. He was very friendly, knowledgeable, and great to work with. He asked if he could send me a sample package, which I was delighted to receive the very next day. Our entire office was quite impressed with the design and helpfulness of this sample pack! We quickly ruled out several items that we were considering based on the online descriptions and pictures. Having ordered several promotional items in the past and been disappointed when they arrived, I can honestly say that we are 100% satisfied with this product, the quality of the logo printing, the customer service and the delivery time!
I work in Student Housing, so we are always looking for new ideas for "giveaways" at housing fairs. I did some online research and came across the FlashBay Inc website. Within 2 days I had a full box of Sample USB's. Each one was more impressive than the next. I originally ordered the USB and the Slap memory card. I have since gone back and ordered the USB pen. I have had a great experience working with Ed Kelley. He has been prompt and extremely helpful. I definitely recommend this company and the sales rep. I will certainly be using them again!
I found Flashbay through Google, and from my 1st e-mail, I knew this company was the one I would order our flash drives from. Their representative, Ed Kelley, was knowledgeable and very helpful. We had our personalized Flash Drives within a week! I would recommend Flashbay to anyone looking for a unique promotional item to give out to their customers. Thank you for a great product and amazing customer service!
We found Flashbay through internet search and absolutely enjoy working with them! Flashbay has a fast turnaround speed and their customer service was beyond our expectations. We requested samples of the flash drives and they arrived to us the very next day along with virtual proofs emailed to us! Was very pleased with the quality of the drives and our order in whole. Definitely will continue doing business with them. Thank you Flashbay!
The response by David Chan to my initial inquiry was remarkably fast as well as all correspondence thereafter. The customer service I received from him stood out in this fast-paced electronic world. I received requested samples the very next day as promised. Along with a sweet treat! The ordering process, from approving the artwork to making payment was seamless and easy. To top off the great service, our final product was delivered days ahead of schedule!
Thank you for a job well done!
Good prices, good product, good customer service, fast processing, and fast delivery. The product arrived two days before the quoted time and the quoted time was under a week. I was pleasantly surprised.
Kevin Shain was my representative from Flashbay about six weeks ago, when I needed to quickly order some of the credit-card style flash drives with our logo for a promotional event. He was able to get us through a couple of hurdles -- one being that we were having difficulty finding an image format of our logo that his team could see/use; the other hurdle was that we needed credit/to be billed without issuing a PO -- he came through for us on that one, too. I would definitely recommend Flashbay to friends and colleagues!
David was absolutely wonderful!!! His customer service is excellent! Always quick to respond and very polite! Quality is great! We love the USB drive and the tin packaging! The shipping was super quick also!!!! Thank you so much! We definitely would recommend you to anyone!
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