Fleetwaytravel reviews

Fleetwaytravel reviews

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Shame about the rooms

We booked a four night break at the Sofitel in Marrakech. Flights and transfers were fine, but we arrived at 12.30pm and rooms would not be available until 3pm. So we waited for one room (there were six of us in three rooms) put our luggage in that one and went off to the Medina.
When we returned at around 5pm the two later rooms were not on a par with the first one. Part of the deal was 'luxury rooms overlooking the gardens and pool." Our room overlooked the restaurant and because the restaurant had a trellis roof, there was no natural daylight and we had to have the lights on all the time. Also no privacy as we were on the same level. The other room overlooked the airconditioning plant. A real disappointment. Our bag had a room number on it which was not the one we ended up with so it would appear the hotel let our rooms to other guests even though we had checked in and they had taken our credit card and passport details.
Apart from that the hotel was fine. Breakfast excellent. Drinks expensive. Spa treatments 40% off so a good deal in all.
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excellent !!

Would highly reccommend this travel company. Just returned from marrakech. Easy, effortless transfer started our holiday off a treat !! Travel rep was Wonderfull, and truly helpful ..... gave us the benefit of his local knowledge on route to hotel .... using fleetway again in may !! Can't wait. Well done fleetway on excellent service...
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Excellent in every way

We went to Agadir Sofitel for four nights. BMI flights were at good times giving us the whole afternoon in Agadir on our arrival and the whole morning on departure. Transfers were great with coach going direct to our hotel. The hotel was excellent and the extras such as a free evening meal, spa credit etc were a really nice touch. Will be looking for any other great deals in the future.
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Did the trick at a fantastic price

We booked a 3-night break to Marrakesh. The price was an amazing £199 B&B including transfers and 5* hotel. (The hotel alone should have cost that much!). The booking was painless, (we upgraded to half-board). The flight with Ryan Air ok, (as you expect with Ryan Air. I just wish they’d introduce pre-selected seats). Transfer to hotel seamless. Hotel very good, and return great. No panics no problems. Exactly what you want from a travel agent. Will use again.
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Good holiday

Quick and easy booking - although rather annoyed to find I was charged £30 over the easyjet price for speedy boarding. The company's response is that is what they were charged. Easyjet wouldn't comment!!
The holiday to Sharm el sheikh was very enjoyable. One slight problem on our journey back to the airport the Feletway representative dropped us off at the wrong terminal and it was only after queueing for 30 mins to get through the first controls that we discovered this - very annoying to say the least.
Having said the above it would not stop us booking with Fleetway travel again if the price was right.
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Excellent service all round

This is the second year we have used Fleetway for our holiday booking, and are more than pleased with the service received, and the holiday itself. We shall not be contacting any other company, other than Fleetway Travel in the future. Sincere appreciation for yet another job 'well done'
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Used Fleetway twice and both times were 5* service - a company you can trust

My family of 4 went to the Dominican Rebublic 3 years ago and the service from Fleetway Travel was excellent. So in 2012 when a search engine bought up Sharm El Sheik in Egypt for an amazing price, I was worried that it seemed "Too good to be true". However when the operator was identitifed as "Fleetway" I had no concerns. And I was right!
The travel confirmation process is clear, all transfers were straightforward and the informatin at the hotel was brilliant. Our rep also provided free shuttle transport to the main local attractions.

I won't bother using seengines agin for my next booking- I will just go straight to Fleetway Travel.
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A brilliantly organised holiday.

Fleetway travel did a very good job on our 2 centre Thailand holiday,supplying everything i requested, best connecting flights, hotels i specified and organised friendly transfers, no problems with any of the details and it all went smoothly.
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FLEETWAY TRAVEL - LOUISA, YOU ARE SIMPLY THE BEST......

Having found this company through Google - the best thing I ever did!!!!! Louisa from Fleetway Travel was an absolute gem! I have a disability and where all else had failed to get me the seats I needed for flying, she managed to sort it all out for me, with no troublle whatsoever....... we will NOT be usibng anyone else for our holidays from now on..... if you havnt used Fleetway Travel for your holidays........you havent had the best then, because they are and we are both well travelled..... MANY MANY THANKS........Fay & Dawn Langstaff, Carlisle,Cumbria
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whisked through the airport

Booked a holiday to sharm el sheikh ,from the beginning to the end everything was organised and well executed, constant updates through email prior to leaving .Met off the plane and led through egyptian customs, bag collected and then straight onto bus.Never attended the reps meeting but note put through the door with information and contact details.Updated by hotel phone about pick up arrangement and taken to the airport where we were whipped out of the long queue and straight into the check in and away we went perfect . Would not hestitate to use fleetway again in fact would probably prefer them due to the sevice at the airport
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Efficient, friendly service - we'd recommend this travel company!

All arrangements very efficiently handled with friendly customer service and advice. It was no problem to customise our stay to make it a few days longer. The Hotel 987 was ideally located near the centre of Barcelona - the buffet breakfast was wonderful! It would have been good to have tea and coffee making facilities in the room - just a minor inconvenience.
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Excellent company to deal with

Easy to deal with; everything as advertised; superb service.
I found them by accident, looking for deals on teletext, but would certainly use Fleetway again and would have no hesitation in recommending them.
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The best travel company I have ever dealt with!!

I booked a 4 day break for my husbands birthday to Agadir in Morroco. I was a bit hesistant to being with but Fleetway travel put me at ease straightaway. From the advisor on the telephone to the updates received on e-mail I have never experienced such good service from a travel company. We stayed at the Sofitel in Agadir and had 4 days of pure relaxation. The hotel is fantastic and Agadir is such a great place to relax without it being invaded by the british tourist. I will definately look to book with Fleetway again in the near future!
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Excellent organisation & hotel, shame about food package

We had a fantastic week at the Savoy in Sharm, Egypt - the hotel itself was wonderful, helpful friendly staff, great facilities, good breakfast, but the deal for the (inclusive) evening meal was not up to standard. It was great that the venues were child friendly, but really, the food quality and the atmosphere was not up to the standard I think Fleetway would want.
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great value for money

Three night break in Marrakech Sofitel. All instructions and bookings by Fleetway were spot on.
Hotel was fantastic.
We did have to wait a while at Marrakech airport while the rep found his final two pickups and it might have been better if we had been taken to the coach to wait there. The rep in our hotel met us, told us when we had to be ready to get the coach back, sold us one trip and then we never saw him again. This didn't really matter to us, but if we had wanted to take another trip or had needed some more advice, it would have been a bit annoying. However, overall the trip represented excellent value for money and I would travel with Fleetway again.
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Excellent Customer Service

From the moment I made the call to enquire about the holiday to the transfer back to the airport to travel home, Fleetway were fantastic. The agent (Jag) was extremely helpful and I felt very confident booking with Fleetway. I didn't expect that our holiday airport transfer would also be a rep for us during our stay so that was a bonus when our luggage was delayed. He kept in touch and let us know when our luggage had arrived, even taking us to the shopping centre to pick up essentials supplies to tide us over.

The hotel was amazing (Sofiel Marrakech). I would not hesitate to use Fleetway again and have already recommended the company to others. A great service. Thank you.
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Wonderful Winter Break 5*

Making the arrangements with Fleetwaytravel were simple and straightforward.

* Documentation was precise and clear.
* Transfers at Sharm El Sheik to and from the hotel were prompt and helpful.
* Ritz Carlton (our second visit) was simply excellent. Large comfortable room with a view of the coast. Food varied in theme and good quality. All staff, without any exception, were polite and welcoming. The pool arrangements were wonderful - no poolside disco and no need to reserve loungers. We will return via Fleetwaytravel next year. Thank you to all involved we had a wonderful holiday.
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Fleetway travel good shame about the airline.

No Complaints at all about travel arrangments from fleetway. I would like to point out about the hotel having no emergency exit details anywhere -none displayed at all in the hotel---there was no booklet to tell you what was on offer in the hotel or how to operate the TV etc . The room was lovely and the breakfast good. Easy Jet were poor on finding rooms when airport was closed because of fog -no communication about flights etc got to a hotel at 4-30am after 5 hours of not knowing what was happenning .
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A wonderful week marred by arrival.

We had an incredible 7 day stay at the Sofitel Agadir having extended the original 4 day offer. The hotel was superb and the holiday a complete relaxation.
Our arrival was marred by sitting for over half an hour in the coach whilst the rep tried to find a missing passenger. The journey to the hotel was smooth and about 30 minutes only. We were all asked to complete our registration forms for the Sofitel on the bus and expected rapid access to our room!! We were welcomed and asked to sit in the foyer. It took over an hour to process us!! After a long day's travel that was unacceptable and we told the hotel so.

The return trip was smooth and efficicient. Full marks to Fleetway though apart from the airport delay.
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Best Hotel, Great Staff, Great holiday

The staff are great, the facilites are excellent, advice is good, They have buses to their own private beach where you can banana boat etc. Nice beer, foods not bad. We're going back

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About this company

Fleetway Travel Plc is an established company which has been successfully in business for over 38 years. Our aim is to supply efficient, hassle free and competitive travel services to all our customers. Our dedication to quality and customer service, we believe, is unparalleled and all travel services sold to our customers are fully protected, financially and otherwise, under our ATOL and ABTA licences

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