I use Flightstore for most purchases of my pilot / flying equipment. I was a little dissapointed when I ordered a second pair of Serengeti Brando glasses in the space of 5 months (previous pair was stolen when lunching near Duxford having flown in) to find I received a 10% off 'FATHERS10' voucher in my in-box 2 hours after placing my order for £130. On top of which, I was unable to use my £10 voucher at Expo this year as you didnt stock the new VOne jacket at the show I was after. However, putting all that aside the customer service in terms of delivery is excellent, specifically this product is the best I have EVER used when flying (non-polarised) and I would recommend to anyone to use Flightstore in the future, I will be......., after I get the latest voucher code first!
Great website, good range of pilot's gear. Fantastic service. I placed an order on Sunday and had to update it by phone on Monday. Not only there was no problem with it, the delivery charges have been removed as my new order reached £35 all together. The order arrived on Tuesday!!! Many thanks.
I'm looking at starting training and flightstore has everything you could want and need at good prices. Service was fast, no complaints, will be using flightstore in the future for my needs
Have used FlightStore a couple of times now, because they have a good range and variety of items. Have requested delivery of items which always arrive within 2 days , 3 days maximum. Have also visited their store near the m62 and always seem to have friendly staff on duty who can help me with advice on products.
I found the product description to be very informative. The website easy to navigate and the order process easy to follow. Tracking info was provided and delivery time from order to delivery was only 3 days. Excellent service. Highly recommended.
Smooth operation, giving the impression nothing is too much trouble and quick delivery. A far away company, that might just as easily be next door.
Phenomenal service and great price too
Flightstore are unarguably the best company for anything to do with pilot supplies. They've got a friendly interface and dispatch items quickly, in well sealed and protected boxes.
Will definitely be buying from Flightstore again
I have bought a number of items from Flightstore recently and the service has been truly excellent. The items have all been first class, communication has been excellent and delivery very fast and reliable.
I'd recommend FlifghtStore to anyone and rate them Perfect with no reservations.
Recently 172R Skyhawk by Flight1. It was delivered very rapidly but I soon found that it that it won't run on Windows 8 - doesn't even install
Requested a refund an received a quick and friendly response - no objections. So don't worry about potentially incompatible or out of date software. I'll shop again at Flightstore
I have actually been to Flightstore in Yorkshire and although it is a very a small shop the supplies are huge, which is now reflected in the excellent catalogue that they produce.
I have yet to find another store either online or to walk in where I can get what I need, when I need it and at fantastic prices. Without fail my products have been dispatched the next day and with their free delivery I even receive my orders the very next day.
I would recommend Flightstore to any other pilot out there. The staff are friendly and always willing to help in your needs.
This is a reasonable product at the lower end of the price range. You can clearly see the map in flight. My only observation is that the right hand part of the iPad holder partially blocks the tabs on Sky Demon, but still workable. The Velcro strap is good and has never come loose in flight. I think that overall it was a good buy.
Put my order in for the Cessna Yoke, Throttle and Rudder peddals and within 2 days it was in my house !! WOW. Talk about fast and efficient. There are several (if not more) companies out there that would do well to study and follow FlightStores ethos.
Thanks and long may you continue.
I purchased the alarm clock as a leaving present from a collection we made for our team leader, a re-posted Squadron Leader. We plan to have the presentation tomorrow, but he will see the funny side to the selected gift (along with other things we bought him). The clock arrived in new condition in an easily wrapped box and I was surprised to see a made in Canada rather than China on the alarm clock case and box.
I will not hesitate to recommend purcahse form your site again although for some reason I had to make the purchase over the phone rather than direct from your web site as it didn't work (I normally don't have any problems)
Been with the flightstore since 2008 when i started to learn flight simming, only ever brought games and flying aids with you. This is due to the service, and full trust within the shop to deliver excellent goods on time, and when i once had a problem i had no problems with the return of the game and then replacing it. I now have over 30 flightsim games and the full yoke, rudder and throttle system. I was under my dads Email for the first 4 years (email@example.com and just changed to my own email which your using now. Thanks for your service i hope to order again soon. please put the reward system back that used to always save you a few quid.
Great product, easy to order and very stats delivery, would recommend.
To reply as a company, please log in to your business account.
Since 1999 Flightstore have invested significantly in our inventory and service levels to ensure our customers receive their goods in the quickest time possible. With the advent of drop shipping online only retailers painting a false picture of their own businesses, Flightstore believe now more than ever that we should invest to our maximum capability to provide stock on hand. Flightstore are authorised resellers for every product we sell. This confidence and trust from our suppliers to represent their brands on Flightstore is something we have strived to maintain over the last 15 years to provide our customers with a faultless service. A service level goal that we will unequivocally not waiver from.