Reply from Ambient Underfloor Heating
[REPLY]
- Reviews (189)
- Customer Adrian Crisp
- 2 Reviews
exactly as it stated on the tin
Used this company on the internet ordering process was smooth and the underfllor heating unit arrived exactly when promised.
- IAN SLATER
- 2 Reviews
Good web site & efficient service
Web site good design, good to deal with when calling in or ordering on line
- mark smith
- 1 Review
- Customer
- 2 Reviews
Excellent communications and service
Delivery of item very quick, on first looks goods seem of a high quality although I have not installed but hopefully their will be no issues, I am sure Ambient would sort it quickly if their was.
- Mark Reeves
- 1 Review
Outstanding Customer Service
Ian was extremely helpful after I was let down by another supplier. Everything arrived next day as promised.
- julia hodder
- 1 Review
fantastic service
wow i ordered my underfloor heating mat on thursday morning, it was delivered friday, what more can i say, excellent service ,im having my kitchen done so will be ordering some more
- Ken Beasant
- 1 Review
Warm feet at last
Good web site, fantastic delivery everything as it should be will definately use again
- Gerrard WEBB
- 2 Reviews
Great service
good product selection, accurate description and speedy delivery
- Martyn Pollard
- 1 Review
Wow it does what it says
easy to order
easy to track
Polite delievery
Easy to follow instructions
will order more for next project
- Dil Hayre
- 1 Review
Excellent delivery turnaround
I have yet to install the product but I am very pleased with how quickly Ambient were able to process the order and delivery was prompt. The product is packed well with all the expected items. Thank you.
- Nathan
- 3 Reviews
Fast, Productive service
My order arrived on the morning that I specified. We then had to exchange the thermostat which was dealt with quickly and arrived the next day with the refund processed shortly after. I would definitely use again and recommend to friends and family
- Ian Barnett
- 1 Review
Good price, fast delivery - perfect.
Just what shopping on-line should be. Items at a decent price, no additional postage costs and the goods delivered by lunch time the next day. What else would you want?
- Alex A
- 2 Reviews
Fast Delivery and easy to shop
Next day delivery excellent product I would recommend to all
- Lara Shipway
- 1 Review
OUTSTANDING customer service and an excellent product!!
I ordered an underfloor heating mat, then realised it was the wrong size - all dealt with brilliantly by email. Order put on hold awaiting further instruction. I then queried ordering the underfloor cable kit - questions answered quickly and effectively, new kit on order and arrived the next day. Absolutely A1 service that provided a very reasonable underfloor complete heating kit that included a thermostat/timer which others do not!
Just brilliant :)
- Imran Khan
- 1 Review
Superb value and service!
Having been using Ambient for over 3 years now, I would not consider going elsewhere.
I have installed over 30 of their systems and am very pleased with their products and customer service when called upon. Highly recommend them time and time again!
- MJJB
- 1 Review
Great prices and really good customer service
Excellent prices and helpful and informative staff
- Hazel Henry
- 2 Reviews
Quick delivery, great products 1st class customer service - well done
I was recommended this company down to competitive prices and great products. The delivery was super quick lots of communication along the way.
I ordered the wrong size matt and within 48hrs of returning mine I had email to advise me I had received a refund.
I have since ordered the new one which yet again came super quick...... Just need the installation to be as quick.
Big well done to you all super efficient company on all levels !!!!!!
- Stephen
- 2 Reviews
Excellent Service both online and telephone
Very easy website and this continued when I called the sales department to question an item.
- Andy Murdoch
- 1 Review
good advice and fast service
I have used Ambient before as have friends of mine and am always happy with the advice, price of products and amazingly quick delivery.
- william stockwell
- 1 Review
very good service well done
very good kit easy to install good instructions and the helpline very useful works well and i would reccommend it to anyone
- DAVID MORRIS
- 1 Review
65% cheaper than warm up!
goods came quickly with no fuss, price was best i could find.
- Peter Davies
- 1 Review
Nice One!
Searched the internet for underfloor heating kits, found Ambient to be the cheapest. Having never installed myself before I had a few questions which were answered instantly by customer services. Delivery was free and arrived overnight as promised. Really impressed with product, cost and service- thank you:)
- James Wilson
- 1 Review
Great product and correspondance.
The team at Ambient Electrical Ltd were very prompt on sending the item out and the product looks as ordered (haven't had a chance to install it yet). The only issue was the courier company delivering to the wrong address and the caos that ensued to get the items to the correct address.
The team (especially Ian) worked very hard to help track down the items and get them delivered.
- simon cook
- 1 Review
Always good service
Used company lots over the years, always good service and delivery
- Jim McGowen
- 1 Review
Shame every on -line retailer not this good
This must be the10th kit I have purchased and every thing happens as per the web site.
Delivery,installation,ease of use.
An extremely good product
- Sharon Frost
- 1 Review
Fantastic service!
Our underfloor heating contoller (6 years old from another supplier) had stopped working and we were looking for a replacement. On searching the internet we found this site to have the cheapest price. Not only that, but when I phoned to check on the details, I had excellent knowlegeable customer advice. I then ordered online and the part arrived the next day. We easily replaced our faulty controller that evening and Hey Presto! ...we had a warm room the next morning. I will be happy to buy from them again and to recommend them to anyone.
- John Thompson
- 1 Review
GREAT PURCHASING EXPERIENCE
I wanted the best quality and best value underfloor heating for my small downstairs loo. After researching various suppliers, and there are plenty, I discovered Ambient and they seemed to offer the best for good value. This is my first experience with underfloor heating and the kit I bought gives me all I need and clear instructions. I haven't installed it yet but if it is a success, and I have no reason to believe it won't be, then I am going to install it in my consevatory. By the way, the day after I ordered the kit a very nice guy from Ambient rang to say that as the thermostat I had ordered was out of stock they would upgrade without charge. Great customer service.
- Malcolm Gregg
- 1 Review
Hottest company for underfloor heating requirements.
Great advice, great prices, great service and great products.
- Simon
- 2 Reviews
Very easy to find what you are after
The goods arrived when they said they would.
Would use them again and recomend them to others
- Carl Goss
- 2 Reviews
Great price and great service.. now to the install!
As part of an ongoing kitchen remodel we are installing Thermolam foil over 11 sq metres under laminate. After much searching, for a good product with good reviews and of course a good price, I was very pleased to find this product. At floorheatingsolutions I got the price that really sealed the deal as well. Delivery was impeccable within 24 hours and well packaged, which is the way this will stay for a while. I've bought this someway ahead of the install, so 5 stars for all of the above, but the coming weeks will see how well the product performs, and just how efficient under laminate heating is. I have high hopes.
- Martin
- 2 Reviews
excellent service & advice
Excellent service, overnight delivery arrived without issue. Good product advice over the phone to ensure I chose the correct product. Free touch screen thermostat upgrade and best price available on web at time of purchase. Good quality product, have not installed yet, but would recommend.
- julie Ali hassan
- 1 Review
Excellent
Really good value for money and arrived quickly. Cant fault the service.
- Omar Kholwadia
- 1 Review
good service
buying, paying and delivery has been excellent. cant comment on the product until fully installed and in working order...hope that will also be excellent..........
- HELEN BAILEY
- 1 Review
Good clear and easy web site with prompt delivery
I found Ambient web site easy to use and their prices were also very competitive and deliverly was within 24 hours. I would ude this company again.
- Alexander Cruickshank
- 2 Reviews
Excellent, prompt service. Second system so buying based on experience of first.
Would recommend to anyone thinking of electric underfloor heating.
- vicky jacques
- 1 Review
Excellent service from Ambient and a great price too for the underfloor heating mat!
Fantastic company Ambient are, very pleased with all the help and advice i called up to get before i decided to place my order. I was very chuffed to get the under wood roll mat for a great price too. Delivery was quick and well packaged.
Upon installing i had a question and they were once again very helpful on the phone.
Its now installed in my conservatory (which was very easy to do!!) everything seem great, heat up time is very quick but thats the joy of having laminate floor. Really you do feel it straight away!! Only down side is because its a conservarory (high heat loss) on a day like today (-2 outside) it doesn't get the room to a confortable 18+ degrees but we never expected this anyway. Its mid winter and we've used it everyday bar this week whilst we've had snow!!
We also doubled up on the underlay so we layed 10mm to help loss of heat. Highly rate Ambient!
- Nigel Hancock
- 1 Review
excellent value, fast efficient service, outstanding phone response.
What can I say apart from see above!
- Mr Trefor Meyers
- 2 Reviews
A complete kit at the right price
Good service,all that was needed was in the box including full instructions.
- Mrs Linda Hitchman
- 3 Reviews
Speedy service
Easy website to use, after trailing lots of sites I used this one as more info than others and free delivery + 5% discount. I ordered this for my kitchen and extention as my grandchildren are always playing on the floor and we are having porcelain tiles fitted so even colder than laminate, the job is not being done untill January so I'll let you know how it works
- Nick Taylor
- 1 Review
Very quick service!
Can't give a full review at this stage as the equipment came faster than expected so is still uninstalled!
Ambient Electrical Ltd, Unit 5, Hall Farm, Little Walden Essex CB10 1XA
WE CARE ABOUT OUR CUSTOMERS
Quite simply without you we wouldn't have a business. All of our staff are trained with this ethos in mind, be it before or after sales, customer is king.
BEST VALUE GUARANTEE
We won't be beaten on price - if you find a comparable product within 14 days of purchase we will refund the difference + give you £10.00 extra.
Our Company
Ambient Electrical supply premium quality Electric Underfloor Heating systems and components to trade and DIY customers across the UK. Ambient underfloor heating systems are available through our own web sites as well as via a number of approved UK distributors. Selling in the UK since 2002
Visit Ambient Underfloor Heating
David Goose - Managing Director
CB101XA Little Walden
United Kingdom
Category
Ambient Underfloor Heating is ranked 2 out of 13 in the category Categories Craftsman Flooring
