Reply from Flowerfete
[REPLY]
- Reviews (5)
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- Wendy Kelly
- Evanston, US
- 1 Review
Changed my order without telling me ! Don't use them
I ordered a pretty bunch of flowers and a cake for my parents for Easter and paid for tracking. When I went on to their chat online it took forever before I figured out that they had changed my order to florist choice. It seemed the flowers and cake were out of stock, they had my email address and couldn't be bothered to let me know! I spent 2 days with the online chat with them trying to assure me the flowers would be nice and it was an upgrade. I didn't want flowers some florist chose I wanted ones I chose and a cake. It was way too late for me to order from somewhere else, tried to call head office, I was told they would be open on Good Friday where i could discuss making sure the flowers wouldn't be pink as they are on the website. No answer ! Online chat again, there I was told no they are shut because of Good Friday. Blood pressure through the roof by now. I threatenend them with Trading Standards, with 5 mins they said they had contacted the florist to make sure no pink flowers, they wouldn't give me the florist number. Flowers did arrive but very disappointing just a few yellow and white with a bit of greenery. Some upgrade !! Don't waste your time with these people !!!!
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- Stephanie Mattu
- Liverpool, GB
- 1 Review
DO NOT USE - THEY SEND RUBBISH FLOWERS
Please don't be fooled by this website,
I ordered some flowers for my mother in law for Mother's Day. I paid the extra for luxury flowers and we got nothing of the sort. They don't answer the phone, promise refunds but don't process and then the live chat just fobs you off.
Please be warned this place is a waste of space. The customer support is shocking.
DO NOT USE - YOU'LL BE VERY DISAPPOINTED.
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- Leaanne Honeyman
- 1 Review
rip off !
They took my money, sent out their cheapest substitutes and never answered my emails! Better off picking them from the garden! I will continue to post everywhere I can until I get a reply or better still a refund! .
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- Heléne Claire Rose
- Bedford, GB
- 1 Review
Rubbish ! Waste of money !
I would not rate this company the flowers arrive but they are nothing like described and you could get the same flowers for £1.99 in the. Local supermarket they don't reply to emails and there is no phone number for the company they are a complete waste of money I would advise anyone to avoid this company !! Very very disappointed :( never ever again I certainly learned the hard way !!!
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- Scott Jenkins
- Romsley, GB
- 3 Reviews
Same as iflorist
This is the same company as iflorist, please read their reviews first before buying
