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Reply from FoneBank.com

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FoneBank.com reviews

Excellent
9.7 out of 10

6,396 Trustpilot review(s)
Most recent review
Review company
  • Reviews (6,396)
Fonebank.com

Review by confirmed purchaser

Great

Quick and easy would use again

Fonebank.com

Review by confirmed purchaser

Quick reliable

Quick and fast valuation - regular updates if payment once received device

Fonebank.com

Review by confirmed purchaser

Better than any other similar service in UK. Best support team also.

Got the best price when compared to any other service.

Fonebank.com

Review by confirmed purchaser

Great service

Easy to use website, and was given price quoted for my old phone even though I thought I wouldn't because it had a few deep scratches on the back,would definatly recommend fonebank.

Fonebank.com

Review by confirmed purchaser

Brilliant, highly recommend

Very good price for my S2, they processed it the same day and a couple of days later the money was in my bank account, no issues. Genuine company I will recommend to my friends! :-)

Fonebank.com
Fonebank.com

Review by confirmed purchaser

great service - no problems

Got a price for my old htc mobile, sent it in to fonebank and got paid.

No grief, no nonsense so perfect!

Fonebank.com

Review by confirmed purchaser

excellent, speedy service

great service, fast payment into bank

Fonebank.com

Review by confirmed purchaser

Easy to use ,helpful,

Quick easy no fuss would use again

Fonebank.com

Stole my phones

I sent a couple of mobile phones to fonebank using their freepost service over 10 days ago, they have not paid me for them, they do not answer emails and the phone goes to a full voicemail account or the other line is constantly busy. So I've lost over £300 to these crooks. Avoid them at all costs.

Fonebank.com
Fonebank.com

Review by confirmed purchaser

Super speedy payment

Second time I have used fonebank. Very prompt payment for good price.

Fonebank.com

Review by confirmed purchaser

Excellent service

Excellent service good price fast payout pays more than other competitors would use again

Fonebank.com

Review by confirmed purchaser

easy peasy

Super fast and straight forward service I received a cheque within days of them emailing me to say they had received my phone in the post.I will definitely use again as Fonebank had the best price on the comparison site.

Fonebank.com

Review by confirmed purchaser

Easy, quick and highly recommended

Very quick and easy quote and posting system. No issue at all, thanks FoneBank, i'd recommend you to others

Fonebank.com

Review by confirmed purchaser

Fab service

Excellent communication throughout and received payment very quickly,
Thank you very much.

Fonebank.com

Review by confirmed purchaser

Fantastic and received cheque promptly would highly recommend

I sold 2 sets of our old company phones got a very competitive evaluation and had received payment with three days of receipt of all the phones. Would highly recommend fonebank.com no quibble great service!! Thank you!

Fonebank.com

Review by confirmed purchaser

Does what it says on the tin

No problems here, Fonebank do just as they promise, give you money for your old phone and gave the highest price out of all the companies I looked at for my old HTC Sensation.
Easy service to use, I chose the option where you print the label off and stick it to a jiffy bag - Learn from my mistake and make sure you remember to pack the order form before you seal the bag cos I had to cut the bag open after I realised I'd forgotten to include mine!
Posted the phone, got an email a couple of days later confirming they'd received it and another one soon after confirming the phone had been checked over and the money would be in my bank account soon.
Checked my bank a couple of days later and as promised, the money was there. Simple as that. Would definitely use again.

Fonebank.com

Review by confirmed purchaser

Great service

I sent off the phone and within a few days received a message that the value of my old phone had been sent to Oxfam

Fonebank.com

Review by confirmed purchaser

Spot on and highest price I could find on Internet for my old phone

See above fast payment great offer good communication

Fonebank.com

Review by confirmed purchaser

Best price paid and easy-peasy logistics

FoneBank gave me the best price on selling my Iphone 4S - about 5% more than anyone else. Packed the phone off via Royal Mail and got the cheque in 2 days.
Proper job..
I've used other phone recyclers in the past and not had good experiences. In future I'll be sticking with FoneBank

Fonebank.com

Review by confirmed purchaser

sent phone, received payment, no hassle.

sent phone, received payment, no hassle.

Fonebank.com

Review by confirmed purchaser

Great service, fast payment

FoneBank were really helpful in answering email questions I had and sent the payment as soon as the phone was received. Highly recommended.

Fonebank.com

Review by confirmed purchaser

Very good, quick & efficient.

The service was exactly as described, the only delay in receiving payment was our delay in sending the phone back due to the Post Office being closed. Payment made to us on the same day as Fonebank received it. Very pleased.

Fonebank.com

Review by confirmed purchaser

Easy Money!

Such a simple, efficient and reliable process. Got exactly the price I wanted and the phone where a little worse for wear.

Fonebank.com
Fonebank.com

Review by confirmed purchaser

Awesome!

Really quick and simple. The best prices I found on the web. Would recommend to my nan!.

Fonebank.com

Review by confirmed purchaser

fast service.would use again.

posted phone.had email next day to say everything was ok and the money would be in the bank within two working days.two days later there was the money.would recommend to anyone who wants a good price for there phone with no hasel

Fonebank.com

Review by confirmed purchaser

fast, simple process and excellent value

Tried it for the first time and very impressed. Easy to use online tools, very good descriptions and a great turnaround time. Would always use them/ recommend them.

Fonebank.com

Review by confirmed purchaser

Great price and fast

Really good price for the phone and the cheque came through the post within two days! Excellent service!

Fonebank.com

Review by confirmed purchaser

Seamless

Anyone having doubts about using this service then please dont. The transaction was seamless, from getting a valuation, posting the phone to receiving the funds. Try Fonebank before anyone other...

Fonebank.com

Review by confirmed purchaser

Fantastic service. Quickly executed!

Fonebank as always provided a good honest service

Fonebank.com

Review by confirmed purchaser

Better price Better service.

Fonebank usually offer a higher price for your phone and will tell you within hours of receiving your phone that they will pay the agreed amount. If you choose to be paid via bac it only takes 2 days. Really good to deal with.

Fonebank.com

Review by confirmed purchaser

Simple!

Simple process to fill out the short form online and then dropped my Ipad into the fonebank office. Had the money (as quoted) in my account the next day. Great service - would definitely use again and I highly recommend!

Fonebank.com

Review by confirmed purchaser

Great

Have used Fonebank 4 times now, very happy with the prices I got for my old phones and fast paying to, great site and service.

Fonebank.com

Review by confirmed purchaser

Surprisingly easy, excellent customer service and fast payment

I've already mentioned my experience to a few friends as I haven't traded in a phone like this before and was pleasantly surprised by how easy it was. I found the customer service lady I spoke to extremely friendly and helpful and my boyfriend who actually dropped the phone off directly at the offices even mentioned the same thing to me. I felt reassured that I didn't have to complete loads of forms with lots of personal info, and that the cheque was sent through so quickly.

Fonebank.com

Review by confirmed purchaser

Excellent service start to finish

I have used fonebank several times and never had any issues what so ever, payment was made via BACS two hours after receiving my handset, fantastic

Fonebank.com

Review by confirmed purchaser

The best service to sell my phone

I found their service to be the best of any I have used. They paid a high price and I got an email the day after I posted the phone to confirm I was being paid by BACS.

Fonebank.com

Review by confirmed purchaser

extremely easy service, highly recommended

Obtained quote online
sent phone by special delivery
received money next day
what could be easier?

Fonebank.com

Review by confirmed purchaser

poor service and rude

DO NOT USE they are a con