Having sent my Nokia N95 to O2, who I thought would be a reliable company they sent me an e-mail upon receipt advising they would only give me half of the original £40 they quoted as the phone had water damage...the phone had never been near water ever! So I asked for the phone to be returned, after researching I decided to give Fonebank a chance, they offered me the highest price for my Nokia, Samsung Galaxy S2 and my I-pad. I have to say I was very nervous expecting 'battle' once they received my 3 items. However they were fantastic, the day after I sent my parcel by recorder delivery Fonebank sent an e-mail saying they had received the items, processed them and would pay the full value they quoted. I was still nervous though as I wondered when the money would be transferred to my account....they received my parcel on Friday the 21st December and the money was in my account by Thursday 27th December, this was absolutely fantastic service especially over the Christmas period. I wouldn't hesitate to use this company again, they really were brilliant.
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