I didnt want to pay P&P so I asked for the prepaid envelope and then got proof of purchase which insured the phone to the value I required. The pre-paid packet arrived the next day for the phone, only gripe is that I had to bubble wrap it, other places supply bubble wrap envelope. I received notification that phone was received and then the money was in my account. Excellent all- round service, The price agreed is what was paid. I would recommend this company if you are looking to trade in your old phone.
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