I've recently recycled five phones with Fonebank and it's been a great experience. I chose to get my girlfriend to drop my phones in to the office so can't comment on how their postal service works but she said the office was easy to find and the girl that took the phones was able to check them on the spot and confirm she'd accept them, then I got an email within the hour to say they were sending a cheque. Cheque arrived within a couple of days. Simples!
The only thing I would say is you don't get a lot for some of the older phones (10 or 20p) so if you are using the postal service it's only really worth sending in a more modern phone otherwise it's not worth the trouble.
I had no use for my broken phone, it would not turn on at all and was broken in a couple of places. I then found fonebank online. I was given a voucher for amazon, which was very helpful to me as a student! The transaction was quick, easy and pleasant, and I would highly recommend!
This is the third time I've used Fonebank, however I wish I'd set it up the day before when the phone was £25, next day it had dropped to £22. Sent the phone, next day an e-mail to say it had been received and that a cheque would be dispatched. It was received the next day, (day 3). So no issues with a reliable trustworthy co.
Keen to give an old smartphone a new lease of life rather than send it to landfill all with the minimum of fuss. Fonebank offered a transparent, easy to use on-line service. Sent the phone off, got payment within a couple of days exactly as promised. Brilliant!
I was tempted by Fonehub and others that offered about a third more but their reviews suggested the transaction might not be smooth and the amount might be reduced. Took the slightly more conservative offer from FoneBank which was very smooth and easy to do, exactly as they describe on their website. From my experience of this transaction a very honest firm to do business with.
I sold my ipad at a competitive rate knowing you are dealing with a reputable firm. I dropped my ipad at their office in central london (was nice to see their operations). They credited the amount as promised.