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Reply from FoneBank.com

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FoneBank.com reviews

Excellent
9.7 out of 10

6,677 Trustpilot review(s)
Most recent review
Review company
  • Reviews (6,677)
Fonebank.com

Review by confirmed purchaser

Hassle Free

Vert straightforward process start to finish and money through very quickly.

Fonebank.com

Review by confirmed purchaser

EXCELLENT

I used Money Supermarket to compare which phone recycling company would give me the best payment, and Fonebank was the best. I got a very good amount of money for my phone. The payment came through super quick too, very happy user! Thank you

Fonebank.com

Review by confirmed purchaser

Perfect. Cheque received two days after phone sent.

Extremely quick service. Have used before and wouldn't hesitate to use again.

Fonebank.com

Review by confirmed purchaser

Great, fast service

Originally I was a little sceptical, but after agreeing a price for my iPhone 4 it took less than 5 minutes to complete the sale. Posted it special delivery, the next day I had an email saying the phone had been received and payment processed! 2 days later the money has cleared in my account. All the time notified by email. The speed of the transaction and service were great, can't recommend enough, I was truly surprised.
Cheers fonebank!

Fonebank.com

Review by confirmed purchaser

SIMPLE PROCEDURE

The whole procedure for selling my phone was very straightforward and from comparison with other sellers I got a reasonable deal. I was also reasonably confident as I had used FoneBank.com before.

Fonebank.com

Review by confirmed purchaser

Super Fast

Sent the phones off on the Monday morning and had the cheque in my hand by Friday. No Quibbles, No fuss, just brilliant.

Fonebank.com

Review by confirmed purchaser

Excellent service and price

Excellent service and price - well worth trying them to see how competitive they are in the marketplace.

Fonebank.com

Review by confirmed purchaser

really happy

Got paid the day after phones were recieved brilliant service

Fonebank.com

Review by confirmed purchaser

Excellent service.

I sold my Nokia Lumia via FoneBank.com and it was hassle-free, with money in my account almost instantly. I would highly recommend their service.

Fonebank.com

Review by confirmed purchaser

excellent service and i received payment quickly

No hassel service, just complete the online form and posted my phone which fonebank received next day. I paid normal postage as my phone wasnt worth more than £40, so only cost £2.10. With normal postage anything with a value under £40 is insured by the post office. If the value of your phone is more than £40 pay special delivery postage as fonebank will insure you for loss, theft

Fonebank.com

Review by confirmed purchaser

Quick easy and good price too

Dealing with FoneBank was completely painless, through finding my phone, printing labels off, phone arrived safely, and payment was made quickly too. Can't fault them.

Fonebank.com

Review by confirmed purchaser

very fast and efficent service

i was very pleased with the service of fonebank, they sent me an envelope to send my old phone and emailed me with regular updates and money paid into bank very promptly. would certainly use them again.

Fonebank.com

Review by confirmed purchaser

Simple to do and efficient.

Straight forward instructions. No fuss. Efficient service. Great idea giving you a little more if taken as an Amazon online voucher.

Fonebank.com

Review by confirmed purchaser

Amazingly good service

Having received a favourable quote for my phone (better than other sites) I posted the phone off to Fonebank on Tuesday- ok it cost £2.40-ish for recorded delivery but I thought at least I was covered if it went missing. On Wednesday I received an e-mail to confirm receipt of the phone and to my great and pleasant surprise I received a cheque for the full amount the following day - 2 DAYS AFTER I POSTED IT!! Excellent service and would recommend to anyone

Fonebank.com

Review by confirmed purchaser

very quick and efficient service

Found fonebank through a comparison service and although it wasn't the best payer, it had the best reviews and the service I received proved why.
I sent my phone in special delivery on the Tuesday, got acknowledgement on the Wednesday that the phone had been received and was being checked and the full amount was paid on the Thursday straight into my bank account.
I've used other services in the past and they can't compare to fonebank.

Fonebank.com

Review by confirmed purchaser

Impeccable service.

This is not the first time that we've used FoneBank. On every occasion the service has been perfect.

Fonebank.com

Review by confirmed purchaser

Fantastic service

Hadn't use this company before and was very impressed. Posted my phone on a Tuesday afternoon, my cheque arrived on the Thursday. Great service and would certainly use this again.

Fonebank.com
Fonebank.com

Review by confirmed purchaser

They do what they say!!!

Hi ,Just sold my iphone thro FoneBank.com. What a great deal i got.Not only a great price but everything done so quick, money in my bank account just when they stated, Definatley reccommend them

Fonebank.com

Review by confirmed purchaser

quick at dealing with phone once received.

Good company however they made a mistake with my account number for bank transfer and have had to wait over a week for money.

Fonebank.com

Review by confirmed purchaser

They are simply the best!!!!

highly recommended company
I have reccycled 100's of phones and fonebank is excellent and more importantly consistently good.
I can't say the same for RPC recycle any more, who are now ripping people off badly, and MPX for that matter.

Fonebank.com

Review by confirmed purchaser

Best company yet.

Offered me the best deal on my phone and once I sent it away on the Tuesday special delivery I received an email on the Wednesday saying they had it and the money was in my account on the Thursday. Getting through to their uk contact centre was easy too and they were really helpful

Fonebank.com

Review by confirmed purchaser

No frills, no hassle

Very straightforward process and a fair price.

Fonebank.com

Review by confirmed purchaser

Excellent service.

Totally trustworthy and very speedy. I use FoneBank each time I upgrade my phone. Highly recommended.

Fonebank.com

Review by confirmed purchaser

'operation runs like a well oiled machine'

I filled in the webpage on Tuesday morning, at lunchtime I posted the mobiles to Fonebank.com. Wednesday I got e-mail to confirm receipt of mobiles and that the order is being processed. Thursday I received the cheque in the post. 3 days! Fantastic service.

Fonebank.com

Review by confirmed purchaser

Thanks for a fantastic service Fonebank!

I have used Fonebank in the past and, once agin, I am very impressed with their speedy service. I would not hesitate to recommend them to anyone !

Fonebank.com

Review by confirmed purchaser

excellent

Quick and easy

Fonebank.com

Review by confirmed purchaser

Fast and full amount paid.

I sent a galaxy s4 to fonebank and the day they recieved it they bacs the money to my account which was for the full amount they said and it was in within 2 days, defo recommend them if you have a phone to recycle/sell :-)

Fonebank.com

Review by confirmed purchaser

fast efficient

They did just what it said on their site

Fonebank.com

Review by confirmed purchaser

Fonetastic

I recently sold 4 old phones, online, with Fonebank. They offered me the best online price, the transactions went without a hitch, and the money was credited to my Bank Aacount as they said it would be. Communication was very good at every stage. I would use Fonebank again without hesitation, and would recommend them to friends and family.

Fonebank.com

Review by confirmed purchaser

fantastic

very quick service, used a few times previously. will use again.

Fonebank.com

Review by confirmed purchaser

Excellent!

Would definately use fonebank again. Very prompt and efficient service. Very impressed!

Fonebank.com

Review by confirmed purchaser

Easy process - best value

Even though you have to pay postage, still ended up with best cashback. Quick transfer of payment after receipt of phone A+

Fonebank.com

Review by confirmed purchaser

Great service, great price

Got a great price for my phone, quick and easy service and the money was in my bank within 48 hours of the phone been received. Would use again :)

Fonebank.com

Review by confirmed purchaser

Fantastic, quick and easy.

I had two broken Blackberry's and I was very surprised to be offered anything for them. I filled in a quick and easy form and printed off the postage label. An email note came through when FoneBank received them and within two days the money was in my bank. Thank you for a fantastic service.

Fonebank.com

Review by confirmed purchaser

Cool!!! Super fast service!!!

Money arrived in few days. Thank you.

Fonebank.com

Review by confirmed purchaser

Quick service.

Quick service but money still hasn't gone into my account after a couple of weeks:/

Fonebank.com

Review by confirmed purchaser

Reliably Fast

Excellent service received the cheque within three days of sending the phone. Fonebank also offered the highest price.

Fonebank.com

Review by confirmed purchaser

trustworthy, fast and a great price

I originally went with another company who were offering more for the phone but heard nothing but bad reviews and had difficulty contacting them myself so I switched to fonebank. They gave a great price and I felt I could trust them with my order. Fast sevice too and good customer service. Highly recommend and will use again.