I recently ordered 40 chairs and 10 tables from Forest. It was good to see that everything is made in the UK and that it was good quality and reasonable prices.
The only problem that I did have was one of the tables was damaged. However, I believe that this may have been down to the delivery driver.
I feel that a few less contacts per sale would leave me with a much more comfortable experience. I too chase the sale to close, but do exercise a little patience when required and/or asked for.
The service was quick & any quiries were answered quickly.
I had a problem with installation date, as a date was not checked, but Forect Contract was very accomodating.
This company will be put forward at similar projects.
Have been a customer of Forest contract for many years for good reason. They deliver a high quality product at competitive prices and deliver when they say they will deliver. What else is required? Exceptional service.
Before purchasing, we decided to visit the showroom, and despite it being a small trade order, Robert went out of his way to help us decide on the right sofas for us, and he even dropped us off at the airport after our visit (he also offered to pick us up too!)
The sofas are of a great quality and look very impressive in our holiday accommodation, there have been so many great comments from guests also asking where they can purchase the sofas.
Thanks to Robert and everyone else at Forest Contract for going out of the way to deliver some stunning sofas within the agreed time. We will certainly be ordering again soon, they are pleasure to deal with :)
Very helpful staff - answered any queries, efficiently and swiftly sent samples on request. Volunteered additional information. Couldn't have been more helpful and polite. Delivery was on time and in perfect condition. Very pleased with sofas and chairs. Nothing to complain about at all - will definitely use you again and have recommended you to others.
This was a very challenging project and we needed a company that would support us every step of the way. Forest went above and beyond constantly updating plans and making changes as required.
Absolutely delighted with the sofas we have purchased from Forest Contract. The quality, service and delivery have all been exemplary.
We hope to place another order later this year as we continue our refurbishment programme!
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