Reply from Forestcontract
[REPLY]
- Reviews (17)
- Jaime Hawkey
- 1 Review
Excellent customer service
We were very pleased with the items we purchased from this company and the customer service was excellent.
- Paul Nicol
- 1 Review
great product & excellent service
Used Forest to kit out a nice break out area and the furniture looked great.
- Gary Wells
- 1 Review
Quality chairs and tables at reasonable prices
I recently ordered 40 chairs and 10 tables from Forest. It was good to see that everything is made in the UK and that it was good quality and reasonable prices.
The only problem that I did have was one of the tables was damaged. However, I believe that this may have been down to the delivery driver.
- Peter Roth
- 1 Review
Great Product & Great Service
Sofas were exactly as described, communications with Sales team were good, no reservations in recommending Forest Contracts
- Glynn Dalby
- 1 Review
good service, good quality-good deal
FC were easyy to deal with, helpful and cooperative. Overall a good experience with good communication and a good product.
- Barry James
- 1 Review
Pushy but then again i'm in sales and pushy too
I feel that a few less contacts per sale would leave me with a much more comfortable experience. I too chase the sale to close, but do exercise a little patience when required and/or asked for.
Reply from Forest Contract Ltd
Thank you for your response, we take on board what you are saying. Our standard lead time is 3 - 4 weeks however due to the shortened lead time that you requested (2 weeks) it was neccessary to keep in regular contact with you to ensure that we can plan our production to accomodate your request.
Thanks once again for your feedback, if you have any more with regards to the quality of the chairs or speed of our delivery it will be gratefully received and we look forward to working with you again soon.
All the Best
Forest Contract Sales Team
- Debi Robson
- 1 Review
Is what you see
The service was quick & any quiries were answered quickly.
I had a problem with installation date, as a date was not checked, but Forect Contract was very accomodating.
This company will be put forward at similar projects.
- Gordon Richardson
- 1 Review
Maximum deliverability
Have been a customer of Forest contract for many years for good reason. They deliver a high quality product at competitive prices and deliver when they say they will deliver. What else is required? Exceptional service.
- Peter Evans
- 1 Review
Great furniture , well made and well priced.
No problems with sales ,ordering , prices ,pleasant staff to deal with and a great product.
Some of the designs are looking abit dated but thats easily rectified.
- Derek Chadwick
- 3 Reviews
Solid reliable company
Prompt with quotes and paperwork. Product made as per specification. Satisfactory experience
- Rowan
- 2 Reviews
Excellent service and sofas!
Before purchasing, we decided to visit the showroom, and despite it being a small trade order, Robert went out of his way to help us decide on the right sofas for us, and he even dropped us off at the airport after our visit (he also offered to pick us up too!)
The sofas are of a great quality and look very impressive in our holiday accommodation, there have been so many great comments from guests also asking where they can purchase the sofas.
Thanks to Robert and everyone else at Forest Contract for going out of the way to deliver some stunning sofas within the agreed time. We will certainly be ordering again soon, they are pleasure to deal with :)
- A Curtis
- Buckingham, GB
- 3 Reviews
Excellent quality good lead time
We were impressed with the furniture we ordered and the lead time. The pricing is competitive and we would definately use Forest Contracts for future purchases.
- Nikki Kinnell
- 1 Review
Absolutely first class
Very helpful staff - answered any queries, efficiently and swiftly sent samples on request. Volunteered additional information. Couldn't have been more helpful and polite. Delivery was on time and in perfect condition. Very pleased with sofas and chairs. Nothing to complain about at all - will definitely use you again and have recommended you to others.
- George Welborn
- 1 Review
Forest were very professional and gave us lots of ideas to work with
This was a very challenging project and we needed a company that would support us every step of the way. Forest went above and beyond constantly updating plans and making changes as required.
- sharon and thanks for your order
- 2 Reviews
Overall good service and product
Great to deal with by telephone and very accommodating.
Delivery was within time specified and sofas were of great quality
- S Franklin
- 2 Reviews
excellent service
good products and service. would defiantely recommend.
- Linda Norris
- 2 Reviews
Great service - excellent quality product
Absolutely delighted with the sofas we have purchased from Forest Contract. The quality, service and delivery have all been exemplary.
We hope to place another order later this year as we continue our refurbishment programme!
