I ordered my flowers for valentines day on 14th Feb in the morning, and the website said delivery wasn't guaranteed for 14th Feb. But they did actually manage to deliver my flower's on valentines day (@ 3pm) and the flower arrangement was superb, my girlfriend was so thrilled and she sent me pictures of it. I'm really pleased because I did leave it quite late to order and thought I was gonna be in the dog house for sure! Nice one
Used the Philippines service but same company so applies here too. Failed to deliver Valentines flowers and gift on the 14th even though the order was placed on the 11th. When I queried at 5pm local time they assured me the order was out for delivery and deliveries would continue until 10pm due to extreme load of deliveries - durrrr what do they expect on Valentines day!! Take on some extra delivery drivers or restrict the amount of orders they accept to what they are actually able to deliver would seem to be sensible... Still no delivery made by midnight on the 14th. A Valentines gift that doesn't get delivered on Valentines day is hardly a Valentines gift worth paying a premium price for! A further email to there alleged 24 response customer service team resulted in an auto reply saying they are closed until 9am.... So not only are they incompetent in making deliveries on the requested date but also make false claims on their website.. Now waiting to see what sort of state the flowers are in, when and if they eventually get delivered on the 15th after being driven around in a baking hot van for a day and a half! Avoid this company at all costs! The only thing they are efficient at is processing your credit card payment!!
Update - Valentines Day Order was finally delivered at about 6pm local time on the 17th February... However it was not complete and missing an extra item that I had selected and paid for!!
This Company is a completely incompetent - do not risk disappointment on special days by trusting these people to deliver what they say - or even deliver anything at all - except disappointment and empty promises. Thank You Forever Florist for ruining a special day.
I don't normally write reviews but I wanted to on this occasion as the flowers were so beautiful. My mum was so delighted with them. I wanted to get her some special flowers as I don't see her very often as she is out in Thailand and these made her day. I would definitely recommend them and use them again. Thank you. Katie
I ordered several flower arrangements and gift baskets for my friends and family for Christmas, I was fairly worried as I only ordered 3 days before Christmas for deliveries spread across several Countries.. Well I need not have worried as they were all delivered in time for Christmas and the recipients were thrilled with their gifts and commented on the superb quality of the gift baskets and freshness of the flowers. I would have no hesitation in using Forever Florist-Thailand for future gifts and flowers and would thooroughly recommend them for excellent fast reliable service.
I first started using Forever Florist several years ago to send gifts/flowers to my extended family. After initially being prompted to supply a telephone number the have sorted out numerous addressing errors on my part. I use them at least once a month and cannot believe the service they provide for the price, they have yet to disappoint me. A1.
When do you think my flowers will get there my girlfriend birthday is today she has not received them your company is no good do not promise customer something you can not give them and I want my money back roughly worked out about 190 dollars why should you take my money when I am getting nothing
Ordered Dreamy Lady from forever flowers thailand late dec - early january.
Had to change delivery address 1 day before delivery which was a bit late but with contact through email ( in the website it has skype, yahoo and telephone but i couldnt get through being chinese new year - valentine).
Originally i was pretty scathing in my review However i'm retracting that statement since thervice recieved was fine, i do have a few recommendations.
if you advertise using skype, yahoo please use it.
I placed my order yesterday from England. I requested delivery to a town about 100 km outside Chiang Mai at sometime during this afternoon. The communication both on the phone prior to placing my order on their website and through their e-mails to confirm my order, then despatch and finally to advise that delivery had been completed at 3pm today was supreb. What a marvelous service with the recipient confirming her pleasure. I will certainly use this company again and would recommend them to anyone.