HANDLE BUSINESS VERY WELL!!! AWESOME ONLINE SERVICE! 5Stars

I had a bad experience shopping online at a store overseas, online shopping just left a bad taste in my mouth, but I got a gift card from Forever21 for my birthday and I decided that I wanted to give online shopping another shot after I looked at Forever21 Reviews (I Learned my lesson Lol), so I brought a adorable suspender skirt, a nude tank top, & a T-shirt that say "BOSS" on the front. I Always Loved Forever21 but shopping online was even better. They kept me updated about my purchase, I got a tracking number (Because the last store I shopped at didn't give me one), they gave me an estimate day & time when I should receive my purchase, I knew who had my items (UPS/Fedex), the "BOSS" shirt I ordered I wanted it in a Small but they sold out of the smalls so they emailed me that information & my money was back on my card within minutes but I got the Medium instead. They told me that I would Receive my purchase on May 14th but I receive it today on May 13th. Right on time!!!! Even though my skirt was too small because I forgot I had thighs Lol, but I'll just grab a Medium thats my fault. :) But Overall Forever21 Service!? 5STARS !!!

Good service, good delivery, fairly priced

I ordered from Forever 21 (http://www.forever21.com/UK) on the 7th May for the first time. This is the UK / EU version of the USA company so not to be confused with each other.

Lots of choice of very on-trend clothes but also lots of reasonably priced day to day items.

Order placed at 2.30pm on the 7th May. Shipping was confirmed on the 8th May at 9pm including a UPS tracking number which estimated delivery for the 10th May.

I was pleased as soon as I saw they were using UPS for their shipping as they are one of the more reliable couriers.

The package was sent from the Netherlands which must be their EU hub and was delivered as promised on the 10th May just before noon.

I would have rated it 5 stars if the shipping had been a next day service. Having said that shipping is only £3.95 and free over £50 so very good value all considering.

Nice clothes at reasonable prices

I have bought from Forever21 and in general it's pretty good, I live in France and it arrives in 3 days and the parcel service is great as they always turn up either at 10.30am or at 3.30pm, so I know roughly when I need to be in. Very quick, delivery a bit expensive seeing some sites do deliver for less than 5€ and sometimes even for free, but it's not undoable. The only real downside is the fact that sometimes the product looks better on the website than when you actually receive it, you can't really tell what the material is like from the pictures, sometimes it's quite thin, or the top is quite short when it's supposed to be an oversized top.

Horrible

My order was delivered to my house but I never received a package I have ordered from this company before and never had any problems.. The lady who was on the phone was rude and said If i didn't receive anything I would have to wait another ten day and told me it may say delivered but may not actually be. When the ups says delivered it means delivered! Very unsatisfied customer and will never buy again! Material is cheap also

Bonnes offres et belles robes !

Pas mal comme site, on peut y trouver de bonnes offres ainsi que de jolies robes. Il propose un style vestimentaire chic et mignon, j’aime beaucoup !

Molto rapidi nella spedizione

Ho fatto un bel po' di ordini da Forever21 e i pacchi sono sempre arrivati puntuali o in anticipo, senza problemi. (speriamo continui cosi')
Un po' meno soddisfacenti i prodotti, gli articoli di bigiotteria costicchiano per quanto durano, solitamente indossati qualche mese poi iniziano a perdere colore o ad arrugginirsi. La qualita' del vestiario non e' delle migliori, paragonabile a H&M.
Le taglie delle scarpe vanno grandi, presi un paio di slippers che nonostante fossero segnati come 37, dalla loro conversione sul sito, mi calzano come un 38 abbondante. Mai indossati ne restituiti, in quanto non credo ne valga la pena rispedire e ripagare a proprio carico i costi per la restituzione. (Cosa che potrebbero migliorare) Puo' essere stato pero' una sfortuna mia, ma non penso comprero' piu' scarpe da loro. Approfitto solitamente degli sconti e offerte che hanno, per cui vale un po' piu' la pena, rispetto ai costi normali. (Alcuni prodotti possono essere scontati del 50% il giorno dopo, il che mi fa indugiare sull'acquistare i loro capi a prezzo pieno)
Nel complesso il sito e' sempre molto aggiornato, i prodotti spesso riforniti. Peccato non avere un loro negozio in italia!

This is a great place to order from and I would recommend to others

Forever21 has great options and nice style!! I received my order in a reasonable amount of time. I haven't had any problems with them. This is a great place to order online or in the store!!

Very rude

Ill never forget it.Was trying on heels in a forever21 size 8 and ask if it came in a 8.5 i was told we are out of 8.5 you should just get these size 9s. And that my foot was to fat for a 8.5 anyways.
That was a year ago and i have not been back and never will go back!

Pretty good overall

Wide range and cheap prices. You can tell that it isn't the best quality, but I guess you can't expect that from such prices.

The sizes are pretty small, which is a bit odd since it says in the description of some of the clothes that they are slightly bigger than usual. I'd say ignore that.

Delivery was fast and overall it was an OK experience.

Super !! avec un petit point négatif ...

Je recommande ce site , les vêtements sont top, les tailles correspondent bien à notre taille habituel,la livraison est généralement très rapide.Seul bémol , lors de ma dernière commande ils m'ont fait payer un article qu'ils n'avaient plus en rayon je devais le recevoir dès sont retour en stock,cela fait 2 mois et je n'ai toujours pas de nouvelles...

Quality is not the best

I just received my oder from their EU online store. It's a shame they don't delver to Estonia, I had them deliver to Finland to a friend who then sent the package to me. It took 6 days + a weekend to get to Finland (not 2-5 as they promised).
Sizes match on clothes but shoe size was about half a number smaller than what they say on the size chart on their homepage.
Clothes quality seems to be ok but the shoe material is really... weird. Everything made of plastic has a defect (for example I ordered a compact mirror that has really pretty ornaments on the cover and then there is this spot where the cover is damaged on both sides). But in the end Im pretty happy and it's not worth the trouble to return anything.

LOVE.

I just love everything about Forever 21. Too bad that I have to go to Antwerp for the nearest store, but buying online is also not that big of an issue. Site is well organized, I definitely recommend Forever 21 to anyone who just love being well dressed!

Great!

Forever21.com is the only place the I have purchased clothing online, because not being able to try things on usually makes me really nervous. But I their style is so cute and the size chart really helped me out. I love the jewelry sale and even with the cost of shipping I got a great deal. The shirt and necklace I bought are now my favorites!

It's pretty good

I've ordered on the forever21 website many times and I haven't had many problem. They're shipping is pretty fast too. I ordered on 4th of july and it came 3 days later! They're packaging is really good. Everything is well packed and when you order jewelry they put it in a separate bag so it wouldn't get damaged and they wrap everything with tissue. The only problem I had was that I ordered a cardigan and it had a hole in it =l

Rita found this review useful

My #1 shopping site

I buy mostly all my clothes and accessories here. I love that I can be fashionable and yet not lose all the $ in my pocket. Yes, the clothes don't last long, but totally understandable; you pay for cheap but trendy clothes, you wear them for one season and that's it. If I want something classic that will last for years, then I'd also be willing to shell out the big bucks for it.

Cute affordable fashion forward clothing

I have ordered from this website for years. I have really no complaints about the quality since I understand that we always get what we pay for.

I give this store 3 stars because I ordered 2 turtleneck sweaters from them less than a month ago and the hang tag on it says 21 but the tag attached on the turtleneck itself was "Active Basic" not Forever21.

I understand that this company buys wholesale and changes the tags to their own company but they failed to do it on my order. It makes me think I ordered from another store.

I think it is quite a mishap on their part. If they are trying to sell their brand, they should make sure to change the apparel tag to their own instead of leaving the tag of a wholesale shirt which can be bought for less than 5 bucks a piece.

Lastly, I wish they issued refunds rather than store credit on store returns.

Great quality shoes and fast shipping

I ordered one pair of over-the-knee boots and a pair of heels off the Canadian site. My order came very fast and well packaged! I've worn the over-the-knee boots ALOT by now and walk in them for long distances- the quality is amazing and have no flaws. The heels (since I ordered this during winter) I have not worn yet but they appear very durable :D I will order again and was very impressed <3

Poor Poor quality

If you need to go out and grab something for a night out on the town, this is your go to place, otherwise forget it. Don't expect anything from that store to last more than a few washings, or the first washing, if you're lucky. Quality of their product is very very poor. Make sure to look over anything you're planning to buy very thoroughly, I've bought a few things that have been defective, only to notice after tags were cut. The store is very cramped and crowded, it's hard to find anything. They're lucky not many people can afford a quality product these days.

Expect to hand wash everything if you don't want it to completely be destroyed. Even then you have to be careful with printed dyes and whatnot bleeding on the rest of the shirt.

Rita found this review useful