Forpets.co.uk reviews

Forpets.co.uk reviews

Good
7.4
from 0 - 10
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We'll be back.

Great advice regarding a personal pet query. Lovely, personal customer service and good quality items purchased. You can tell it's a family run store. See you again soon.
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Attitude of owner is dispicable

When purchasing a animal/bird as a pet and it dies after a few months, and was buried because it was upsetting to the owner, The owner of the shop said we should have brought the dead animal/bird back to the shop, it was not a car you take to a garage because it broke down, it was a persons pet and she was very upset that it had died, we was told you only get 7 days guarantee. Then don't sell sick or ill
animals / birds. The owner of this shop has an attitude problem and is not a caring person, just interested in making money.
Forpets

Reply from Forpets

As a company, Forpets take the health of our pets very seriously. All pets that we sell are given a full health check and quarantined for 7 days prior to sale. We also offer a further 7 day guarantee on all the pets that we sell. We have been advised by vets that 7 days is more than suitable and that most pet stores only offer a 48 hour guarantee. These conditions of sale are set out in the certificate that all customers are asked to sign when they purchase a pet from us. Although the loss of any pet is always tragic, we obviously cannot be responsible for a pets health indefinitely as we have no way of knowing how well the pet has been cared for.

In the pet industry we have strict guidelines on welfare and as a pet shop we not only comply with these but surpass them. As a pet owner and lover who has homed many rescue pets, I find your comments very hurtful. I set up Forpets because of my love for pets and people who know us know that this continues to be the driving force behind everything we do.

I understand and have been through loosing a pet and it is heart breaking but unfortunately there has to be a point where we can no longer take responsibility for the animal.
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Fantastic advisers !!

This a fantastic shop with fantastic staff who are always eager to help and advise whenever you need it ! I have asked advice about our many pets and they have helped loads ! I would highly reccomend for all your pets needs !!
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Friendly helpful staff

I use this store as they always have good staff who are willing to help, I even ring up and ask for their advice from time to time, you can tell they are all animal lovers. Nice to have a local pet shop who knows what their talking about, unlike others I've visited.
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fantastic pet shop

i live in Goole so i am able to go into the shop, it is by far the best shop around by miles, the staff are always very helpfull and knowledgeable, they have a good selection of products available and if they dont have it in stock they order it in for you, the fish are very healthy too.
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really cheep

i find this shop fantastic because everthing is cheap..
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Fantastic!

I bought a cat tray for my pet rabbit as it had out grown its normal litter tray designed for rabbits. Excellent value and quality, and the staff are really friendly. I have now started buying all the rabbits food, hay etc. from here as I prefer it to the large chain pet stores.

I would highly recommend it to anyone who has or likes pets.
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Your pets have never had it so good..

Very impressed with the level of service and at a price which was more competitive than a 'well known chain of pet stores'.
I would definately order again - I wish there was a shop like this closer to Lancashire.
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EXCELLENT SERVICE AND HIGHLY RECOMMENDED

BOUGHT A NEW PUMP FOR MY JEWEL AQUARIUM, THE ITEM ARRIVED QUICKLY AND WELL PACKAGED.
AN EXCELLENT SERVICE ALL ROUND, HIGHLY RECOMMENDED.
5 *****

Forpets Details

About this company

Forpets.co.uk is your online pet store. We offer food, toys and accessories for every type of pet. We offer dog supplies, cat supplies, bird supplies, small animal supplies, fish supplies and reptile supplies. We also offer a 30 day money back guarentee!

Visit Forpets.co.uk

Contact information

Write to: info@forpets.co.uk
Call us on: 01405766777
We live here: 40a Carlisle Street
DN14 5DU Goole
United Kingdom

Category

Forpets.co.uk is ranked 125 out of 179 in the category

Forpets.co.uk is ranked 75 out of 89 in the category Pets

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