The delivery was fast, loved the free postage as it made the whole purchase much cheaper, well worth the extra day's wait for free postage! The product itself came in a good sized box (no excessive packaging here!) and without damage, couldn't fault a single thing!
Ordered product. Upon delivery. Spoke to delivery driver on intercom. Told him to come in. 2 minutes later he had not entered apartment. Went to main door to see him drive off. Called delivery company. Put on hold to be told after 15 minutes they could not get hold of him. All the time I was paying for this call on my mobile. A senior manager said he would call me back. But had no call. Stayed in all afternoon. Did not re - deliver. Called fragrance expert in daytime over 2 days asking for an urgent call back - nothing. Had to go into main depot to collect my order in the end. I am absolutely fuming. Cost £2 for delivery. But ended up costing me more than that on the phone call with no resolution. Petrol and time off work and to top it off fragrance company has still not called me back. Do not buy from them. Awful.
Am very impressed with Fragrance Expert. Their prices are brilliant. Their service is brilliant and very quick, and the delivery company they use, Yodel, is brilliant too! Fantastic all round! Will definitely be buying from them again and will highly recommend!
I ordered a perfume as a gift and was a bit apprehensive of using the website. Turned out to be brilliant, easy to order, quick delivery, can pay by PayPal and you even get reward points! I'm considering my next purchase already!
I bought Daisy Deluxe for £15 cheaper than the high street. I was very pleased at my find as well as the delivery prices! I was going to be charged £3 for standard delivery elsewhere but I could pay £2 for tracked next day delivery with Fragrance Expert. I will definitely shop here again.