I ordered two gift box sets and am very pleased. Got the perfume sets in a timely fashion and I will be back. Both the perfumes sets I ordered were not knockoffs as I buy the brands all the time. So i would know. Got exactly what I always wear for much less than in the stores.
I ordered a couple bottles of Versace from FragranceX that both turned out to be counterfeit. I'm just glad I purchased from this company with Paypal, so I know I will receive my refund. If you insist upon ordering from this company, please verify that your purchases are real, as there are dangerous chemicals in fake fragrances.
I ordered from a small village in rural canada. Within 2 weeks, I received my products, certainly not imitations. This time includes clearing customs, which is almost 2 weeks by itself. The wrapping was done professionaly and their tracking tool works very well in both US and Canada. It was my first order but not my last.
I ordered some D&B mens cologne. it was shipped on November 24th 2013. it is now January 17th 2014 and nothing has arrived. The card payment was taken straight away when the order was placed in November. I have sent numerous emails only to get a standard reply back to say the goods have been sent and they should arrive shortly. Had I known beforehand about the other negative reviews I wouldn't have ordered from them. I have several ecommerce businesses and I would never dream of treating my customers with such contempt and disrespect
I ordered 2 gift sets from this company. I was very unsure.. due to all the reviews but decided to go out and try these products myself. When I received my order, I gave one of the gift sets as a present for my friend. When she opened the gift.. the nozzle came off when she opened the lid. SO I emailed frangrancex.. along with pictures.. and they fully refunded the money.. no problems what so ever! I would recommend.. because even though one of the perfumes broke, they apologized and fully refunded! It was also very real. smelt exactly like the perfume.
Ordered Calvin Klein Euphoria. Asked for 2 Day shipping for Christmas. Got it on time. Securely shipped. Not a knock-off-- the original item. Great price. If I had seen these other bad reviews beforehand I may not of ordered... but it was the only site I could find that said they could deliver on time and I was in a pinch. But they're the real deal, glad I did.
I have bought three fragrances from FragranceX.com that did not smell like the original store bought fragrances at all. I sent them an email to question this and got a generic reply referring me to their website. Poor service and poor product. Do not buy from this company - their fragrances are not genuine.
Great company. You can recover some of your money spent for the purchase and also you will get 5$ to your account. To do this, follow the link and register online Extrabux Cash back 8% http://www.extrabux.com/r/525e6bcc40 Extrabux makes it easy to earn cash back and find coupons at the stores you love. After you create a free account, simply click to a store from Extrabux and make a purchase. In 1-7 days, your cash back will be added to your Extrabux account!
friend of mine order some fragrances for me from fragrancex with verry low prices compared to natural shops in greece.thanks to fragrancex for the authentic perfumes and the unreal prices........keep sending fragrances to greece!!!!!!!
I do not do reviews normally. This company has delivered goods to England at well below normal prices. The goods have always been of good quality and items have arrived well packaged. On one occasion I was given a code for free shipping but placed my order without putting in the code (I missed the small box to put in my code) After being charged shipping I emailed and complained about the code box not being very visible and easy to miss. They refunded my shipping cost without any argument. Have used them for several years and will continue to do so. I do not understand the negative reviews. I know from being self employed that some people can be a nightmare to deal with. Nothing is good enough for the minority few. Get a life . This company does a good job!
The delivery was good, but I am sure that the perfume "Burberry Touch" I received is a fake, or at least a very very old bottle! Indeed, I wear the perfume "Burberry Touch for women" for almost 6 years and the perfume FRAGANCEX sent me did not smell like it at all (smells like alcohol mostly), and especially evaporates very fast without staying. I am very disapointed and do not recommend this website ...
Bought a boutique perfume for the first time from fragrancex. I have the same one from the official boutique in Paris. It's definitely genuine and at a really great price. No issues. quick delivery. perfectly packaged. original box.
Made the first order came quickly, all products are of good quality. Made early in the second-pressed checkout. Wrote a letter to support and asked to cancel the order. Orders canceled after three days the money was refunded to the bank card.
I have placed my order with Fragrancex last week then came across this thread which made me worried as there are numerous negative reviews. However, after 4 business days I have just received my package yesterday! (I live in NZ). That was amazingly fast and I am very happy with it!. The package was nicely packed and sealed, I ordered Gucci by Gucci and Katty Perry Meow. The condition was decent enough for the price (meow bottle had the letter M at the front came lose but I was able to fix that and put it back). I sprayed both perfumes on my wrists each side at 3pm when I have received the package and I was still able to smell it off me at 11pm before a shower!.
Overall I have had a good experience with Fragrancex, both services and products. I paid $95nzd for both perfumes which are both 50ml bottles. You cant go wrong with that! Happy customer :)
I rarely have time to write reviews, but I felt I had the responsibility to warn other prospective customers against falling into the same trap, and assist them in making an informed decision before purchasing. Based on the rave reviews on several sites, I placed an order for the Hilary Duff With Love 0.13 mini EDP ($8.11) on FragranceX, as I just wanted to try it out before buying a larger size. (I had never purchased perfumes online before, I usually buy them from authorized retailers or duty free shops in airports, but these most often don’t have samples of all products that I want to test.) Although on the fragranceX website the mini EDP is pictured with a box, I received an unboxed, unsealed item, just wrapped in plastic, with something that looked like a clearly fake bar code attached to it. The liquid inside smelled atrocious, like harsh chemicals. This is obviously a knock off. There are several reports of fake perfumes sold via fragranceX on several websites, I wish I had done my research before purchasing. I won’t bother to return it, as after deducting the shipping charges the refundable amount would be negligible (assuming they would honor my request, and based on this experience I have no reason to assume they would be honest), but I wanted to share my experience with everyone else, so other people won’t have to learn this lesson the hard way, as I did. Ladies, please buy your perfumes from an authorized seller! There are websites and blogs explaining which places are safe to buy from, so do your research in advance! I know it is tempting to opt for discounted fragrances, especially in this tough economy, but you wind up purchasing overpriced items which are not only bad value for your money, but may contain harmful chemical substances, including carcinogens! Even stores like Marshalls or Rite Aid sell counterfeits. So buy a quality fragrance from Sephora, Macy’s, Nordstrom etc. (note: I am not affiliated with any of these merchants), and use it sparingly (it will have better staying power than the knock-offs, too). Don’t waste your money and jeopardize your health by purchasing counterfeits acquired from fraudulent distributors outside the US!
Edit to add: I attempted to post a review on their site, but they won't display it. They probably only approve of positive reviews, to mislead customers. Hopefully consumer protection agencies will intervene to eradicate these fraudulent companies.
This company is committing fraud on a routine basis worldwide. Not only did they cancel my order twice for no apparent reason, they assured me i would be repaid in full within 5 business days guaranteed. Bull fucking shit. I got sick of waiting and went to my bank and got them to pursue a fraud investigation against them, and got my money back a week later. Guess what the return on my bank statement read? FRAUD REPAYMENT . Im warning you do not trust these clowns.
I order regularly from Fragrancex.com since 2005. I had several purchases without any probleme. Their prices very reasonable (cca half of the price of the same product,perfume in my country),the product variety is amazing. The shipping was a little bit slow formerly, but my last two purchases I've got with DHL Express for free (from US to Hungary!) and arrived in 6 six days. If I had question I got answer in email the same day always! Their loyalty program is great,they give discount more and more as I purchased more. I don't understand the negative reviews, Fragrancex.com is the most trustable webshop (together with iherb.com) which ships internationally.