FreeRide reviews

FreeRide reviews

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what games?

I've downloaded several games and when I press "play now" after a few moments I get a screen that says you just played free thanks to our sponsors. If that's true, your sponsors suck! I don't care when the ads run during a game, on the rare times it actually opens, but I would like to play something!
Freeridegames

Reply from Freeridegames

Hey there Dana,

Sorry to hear that you're having some issues accessing teh games. From what you explained in your review, it sounds like your DirectX or Video Card Drivers are out of date and the game is failing to load. Luckily our help page has in depth instructions on how to update both of these components (and a few extra things you can try if that doesn't help). To check out the Help page, just click here (http://www.freeridegames.com/support/?article_id=2468) and follow the steps on the page.

If you run into any issues at all, please contact our Customer Service team by using the 'Contact us" link at the bottom of our site and we would be happy to help!
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Annoying Ads! Please stop it. Respect my priority as your user!

I've always play a game name Virtual Villagers; and I like it! I love all FreeRide games,but there is a serious issue about ADS! I hate ads,they are so ANNOYING! Please remove it! I bet that I will give you 5 stars if you wish my request!
Freeridegames

Reply from Freeridegames

Hey there Iskandar,

We love to hear that you like our games.

However, the only reason that we can offer the games for free is because of our sponsors and those ads. We do have a premium service called GameTanium that lets you play the games without any advertisements. To sign up for a 7 day free trial for GameTanium you can go to http://gametanium.com

Now, the advertisements are designed that they do not interfere with the gameplay of any games, since they appear in the frame around the game. If any of these advertisements DOES in fact interfere with the game (expands over the game, freezes the game, etc) please let us know immediately so we can help.

If you do ever have issues with a specific ad interfering with the games, please contact our support by going to http://www.freeridegames.com/contact_us.html?source=HP_footer&actid=HP_footer and click the "Contact Customer Service" button.

Enjoy the games! And remember, if you have any trouble at all, be sure to contact our support!
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Yeah I like it

I enjoy the Jewel Quest games and don't mind playing them over and over. The car commercials don't apply to me a non-driver. Rather have commercials between games than just as game is ending. Throws me off course. Sometimes game freeze up and I have to log out of computer.
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VIDEO FLASH PLAYER ADVERTS

Hi there, games are great when you can play them.. Guess what, every so often throughput the game (I mostly play Hidden Object Games)the screen etc freezes and an advert for Video Flash Player appears. No that you can see it, it comes on behind the playing screen and even if the 'click' it, it does not move. Lasts for about half a minute then game starts again. This has happened on the last 3 games I have played -Atlantic Journey,
-Agatha Christie 4.10
and another I cant remember now.

Perhaps Free Rise games can answer this query or do I have to give up their otherwise very good service and look elsewhere for games. By the way, I am happy with the size of screen although some of the objects you have to find are rather small!
Please answer me - someone, preferably Free Ride.

Terry Lindsay
Freeridegames

Reply from Freeridegames

Hey there Teresa,

After playing the games for a while the game will pause and play what is called a "Mid-Roll" advertisement. Think of this like a mini commercial break.

After the ad plays through (usually 20-30 seconds) your game should resume.

It was a little unclear as to whether you were concerned about the advertisement itself or if you were actually experiencing an issue with the ad (ad freezes/crashes the game and won't let you continue, etc).

If you do have ANY issues with the advertiseemnts (they freeze up, cause the game to crash, etc) please let us know immediately! The best way to provide us with this info is to contact us via our Help page and provide us with a description of the information as well as a screenshot.

You can contact us via our Help page by going to http://www.freeridegames.com/contact_us.html?source=HP_footer&actid=HP_footer

If you have any other questions, let us know!
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Unstable

Okay, so I've been using free ride games player for several games, I have no problem with the ad but I have recently got a new problem with using this player, and it isn't a small one either.

I was playing a game alright with no problem. Specifically, the game is Avenue Flo Special Delivery. I took a break and closed the game. When I restarted the game, within no more than 30 secs, the sidebars where the ads are supposed to be placed flashes, and my cursor freezes. I have tried restarting for over 5 times, the same problem occurred. How is a game playable if my cursor doesn't even move?
I hope this will be resolved quickly.

Overall, apart from this problem I'm currently having, it is a pretty good way of getting games for free but it definitely needs to put more effort into spotting and resolving problems in its player.

Edit - I have tried 2 other games, Cooking Dash Thrills and Spills, Soap Opera Dish, but the same problem occurred. Not as frequent as before, but still as annoying! Although I see the flashes, assuming that it's the ads loading (although I don't actually see any ads appearing on the sidebar), the cursor freezes.
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Annoying Ads

I downloaded this last night and uninstalled it about an hour later. I was unaware that it would give me random ads and popups all over my regular internet screen, even on websites not by that company. Even now, as I write this, there are 3 ads obscuring my view of this website, despite the absence of the company's program. While I was in the middle of typing, a popup showed up randomly in a new tab, four separate times, advertising other games. This slows my computer down significantly and they get in the way of everything. It's very annoying and I can't find any ways to get rid of them. The games aren't worth the aggravation. If I had known this would happen, I would not have downloaded anything from this company in the first place.
Freeridegames

Reply from Freeridegames

Hey there Emily,

My name is Kyle and I'm with the Customer Service Team here at Free Ride Games.

It sounds like the advertisements you are referring to are not affiliated with our software or our service. The ONLY advertisement that appears from us is a little notification window that appears in the bottom right corner of your screen that alerts you of new/popular games on our service (which is completely optional, by the way and can be disabled).

The advertisements you are describing sound like they are appearing within your browser (especially the part where you describe it opening a new tab). You can rest assured that our software in NO WAY throws advertisements like this on your computer.

I invite you to speak with our customer service team 1 on 1 so we can give you 100% assurance that these invasive ads you are referring to are not ours. Please go to http://exent.com/support and click the "Chat Now" button near the bottom of the page. We are available Monday - Friday between 9am - 5pm EST.
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OK for the price ... FREE

The good thing is that the games are free. I have been using Free Ride Games for almost 4 years now. Some of the games offered do not load or work in the game player such as Apple Pie. Probably about 5 or 6 of the games I like to play (hidden object/time management) will randomly crash and you have to reload such as Emily's Garden, a few of the Cake Mania games, Unlikely suspects etc.

The banner ads on the side of the game player window are not intrusive and the placement is truly 5 stars. I wish they would not allow the sound on some of the ads, but if that is part of the contractual agreement so be it. I can easily turn my speakers off.

Where I deduct stars is on the inconsistency in pop up ad. Some of the games will interrupt every 30 minutes with an ad (acceptable), and others will have that pop up every 3-4 minutes which makes it annoying to play. There is no warning for the pop up window and if you click by mistake because there is no warning, a new window is opened up taking you to a sponsor website and it ALWAYS logjams the computer. Even when I got my new computer a few months back, it still logjams so definitely not the hardware but the game player. Not sure if this is a ploy to get folks to subscribe to remove ads or not but they lose stars for the inconsistency.

There is an opportunity to register and "skip" 5 ads, but the option advertised on the ad video does not work. I registered, but it did not reduce the number of ads on a hidden object game set at 4 minute ad intervals. They lost stars here too.

They do have a premium site that costs $10 a month, but they will not let you know the premium games are. They also do not even let you see in a screen shot if the blue "game window" would still be flashing the side bar ads. I just never trusted the ability to cancel if I find life is too busy to tinker with games.
Freeridegames

Reply from Freeridegames

Hey there Jennifer,

We really appreciate the time and effort put into your review of our site and games.

I'd like to address a few areas of concern you showed us and give you some instructions on how to forward us log and diagnostic info so we can investigate:

-We are aware of some of the issues with the advertisements running with sound when not prompted and are working on fixing that (they shouldn't play sound unless you mouse over or activate the ad).

-Your issue with the "Mid-Roll" advertisement (that is supposed to appear after 20-30 minutes) showing up after only 3-4 minutes is definitely not intended.

-Games failing to run are usually caused by outdated Video Card Drivers or DirectX or even background processes conflicting with the game. You can check out our Help Center here (http://www.freeridegames.com/support/?article_id=2468) for instructions on how to update those components.

-The "Skip" option is one that is hardcoded into the Advertiser/Sponsor that shows the advertisement and is not affiliated with us. Since we have so many different sponsors and they cycle out, the advertiser that you "Skipped" with may not be the same one that appears later. Also, since it is not affiliated with our software, there is no guarantee that the "Skip" option from the advertiser would work.

-Our premium service "GameTanium" that will let you remove the ads for $9.83/month gets you access to over 2100+ games (hence why we cannot provide a full list!). The GameTanium software is completely separate from Free Ride Games, so you won't have the Advertisements present in the Player itself. Also, you get a free 7 day trial when you sign up for GameTanium so you can check out all the games and if you don't like it, just let us know and we can cancel you during the trial and you won't pay a penny.

If you'd like to sign up for GameTanium and give it a shot, just click here (https://www.freeridegames.com/services/gametanium/secured/signup_2012.html?actid=CSR_Sale_Kyle) and fill out the registration info.

If you wish to stick with Free Ride Games and play for free, but want to help us fix those annoying advertisement issues you listed above, just contact our Support Team and send us the "Info" folder found within the Free Ride Games folder.

1. Go to Start > Computer > Local Disk C:\ > Program Files (x86) > Free Ride Games Player
2. Right click on the "Info" folder and choose "Send to > Compressed (zip) file"
3. Contact our Support Team by going to http://www.freeridegames.com/product/about/aboutus.html?tab=5 and fill out the support form
4. Reply to the ticket creation email and attach that Info folder.

(No personal info is located in that "Info" folder.)

If you have any other questions or concerns, please contact our support team using the "About us" link provided in step 3!
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Freezes every time!

I have tried 3 times to complete the second case and every time something stops working and I can't complete the game. not happy at all.
Freeridegames

Reply from Freeridegames

Hey there Deanna,

We're sorry you're having some issues accessing the games properly. Typically if a game fails to load or freezes up it is usually caused by either out of date DirectX or Video Card drivers, or even background processes conflicting with the games.

Luckily, we have a great Help Center set up to guide you through how to update and fix these types of issues. Just click here (http://www.freeridegames.com/support/?article_id=2468) and follow the instructions on the page.

If you continue to experience issues accessing the games, we invite you to contact our Customer Service team directly. Just head to http://freeridegames.com and click the "Contact Us" button at the bottom of the page. If you contact our Customer Service team, please be sure to provide as much information about the issue as possible (error messages, etc) so we can help!

Enjoy the games!
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A better deal than you would expect

Free Ride Games does its job well. As the name implies, you get to play the full version of its large selection of games as long as you want. The catch, which I find to be minor, is the delivery of ads to your computer (through their game launcher, which is required to play the games they supply) while you play. A video ad is usually presented each time you launch a game, and typical banner ads line the top and right sides of the game while you play.

This formula works well. I am very satisfied with being able to play the games offered for free. The only (minor) gripe I could offer in this respect is a larger range of games, such as those by bigfishgames and other software companies. I do not know if this is possible, but it would be an improvement. And, yet again, I empasize that this is free- any game provided for free that would otherwise cost you money is a good deal in my opinion.

My only real complaint is with the game launcher, EXETender. Despite having hardware specs that are well beyond the recommended system requirements of the games I play, EXETender still freezes from time to time. If the player is left alone for long enough, or if I disconnect from the internet and reconnect, it occasionally responds again. While the freezes (Apphang error, if you're a techie) aren't crippling, they still happen often enough to be a nuisance. Having to close out your game only to re-open it and watch another video ad before launch can be annoying. DirectX is up to date on my computer, my video card is up to date (and faaaaaar more powerful than recommended), there are no background programs slowing down my computer while I play (nor is my antivirus interfering with EXETender), and Adobe Flash Player is up to date. This leads me to believe the problem may lie with some of the (banner) ads EXETender tries to deliver in-game (however, this is a non-expert opinion). The processor devoted to EXETender maxes out when it freezes (and I am unaware if a 64-bit version exists, or if it would help). For reference, my player version is 7.4.28.1.

That lengthy gripe aside, I still think those who come across Free Ride Games should give it a try. Hopefully the player bugs will be sorted out soon, but it certainly still works. Free is free, after all.
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great games when they will play!

I love the variety of games but half the time i can't get them to load, or they crash within a minute or 2 after i start a game. Usually, i try a few times and it either works or it doesn't. If it doesn't i just go do something else for an hour and come back to try again. I would say the games load and play without problem half the time.
Freeridegames

Reply from Freeridegames

Hey there Tiffany,

We're glad that you like the games, however if the games fail to load some of the time, this may be caused by either out of date DirectX or Video Card drivers, or even background processes conflicting with the games.

Luckily, we have a great Help Center set up to guide you through how to update and fix these types of issues. Just click here (http://www.freeridegames.com/support/?article_id=2468) and follow the instructions on the page.

If you continue to experience issues accessing the games, we invite you to contact our Customer Service team directly. Just head to http://freeridegames.com and click the "Contact Us" button at the bottom of the page. If you contact our Customer Service team, please be sure to provide as much information about the issue as possible (error messages, etc) so we can help!

Enjoy the games!
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TOOLBAR!!!!!!!!!!!!!

So, my wife accidentally downloaded this service via very shady advertising on Facebook, which they've been reported for btw, and now, lo and behold, the stupid toolbar won't go away. A toolbar which after doing some digging, turns out to be MALWARE. Oh, and contacting their service is a circular run around designed to get you to go away in frustration. The "phone number" they use has that fast busy signal when you call it, indicating that is is not in service, the "ask us a question" widget on their site only answers how to INSTALL their stupid POS toolbar. But, strangely, the number that you call to advertise on their sites works just fine. You guys are scumbags.
Freeridegames

Reply from Freeridegames

Hey there Steve,

You can rest assured that ALL of our software is 100% safe and completely virus/malware free (we are backed by both TRUSTe and McAfee which scan our site and service daily to ensure this).

Also, all of our contact methods are completely active. To contact us via our website, just go to http://freeridegames.com and click the "Contact us" link at the very bottom of the page. That will take you to our Support Form where you can contact us directly. Also, you can check out our Help Center which has in-depth instructions on how to fix errors as well as remove our software (http://freeridegames.com/support).

Regarding how to uninstall our Software and Toolbar, you can do so the same way you would remove any other program from your PC. To uninstall the Games and Game player you can do so via the Control Panel. To remove the toolbar depends on which Internet Browser you installed the toolbar on. For in-depth instructions on how to remove the toolbar please click here (http://www.freeridegames.com/support/?article_id=2423).
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free ride games are great to play

I like free ride games because there are less commercials than Facebook. It would be nice though if you could play the full version of games.
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unacceptable game play.

Full review of slingo was horrible. Game kept getting hung up because of multiple stupid ads that kept changing. Game stuck. Could not get through one game without major problems. Will never play your games again. Ever. Get it right. It may be a free game, but so are the games associated with facebook like Candy Crush saga and I have NEVER had the game hang up. There are ads associated with it but they are stationary.
Freeridegames

Reply from Freeridegames

Hey there Connie,

We're sorry you had some issues accessing the Slingo game properly. One of the most common causes of the games freezing or slowing down is that your DirectX or Video Card Drivers are out of date. Luckily we have a great Help Center set up and devoted to explaining these types of issues as well as how to fix them.

To update your DirectX and Video Card drivers, you can click here (http://www.freeridegames.com/support/?article_id=2468) and follow the instructions on the page.

If you run into any issues down the line, our Customer Service team would be more than happy to work with you 1 on 1 to help fix these issues as well. Just head to http://freeridegames.com and click the "Contact Us" button at the bottom section of the website.

Enjoy the games!
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j.a.p.h_10@hotmail.com

the free game player will not let me play certain games, now i cant play lost secrets of the bermuda triangle keeps coming up saying there is an error with the player. i keep doin wat it says and it still says the same error message.
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the player keeps shuttin down

the free game player will not let me play certain games, now i cant play lost secrets of the bermuda triangle keeps coming up saying there is an error with the player. i keep doin wat it says and it still says the same error message.
Freeridegames

Reply from Freeridegames

Hey there Lynn,

We're sorry to hear that you're having some issues accessing the games and we would be more than happy to help fix any issues you are experiencing. Unfortunately you did not provide much information regarding the actual error message (or Error Number) that you receive so I can't give you direct steps on how to fix it here.

I do, however, invite you to visit our Help Center so you can check out our help articles which have all of the common error messages and how to fix them. Just head to http://freeridegames.com/support and perform a Search on the Error Message you receive so you can find out how to fix it.

You can always contact our Customer Service Team by going clicking here (http://www.freeridegames.com/product/about/aboutus.html?tab=5) and providing us with as much information about the error as possible (full message and error number) and we would be more than happy to help you fix the issue!
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Freeride games isn't all it is cracked up to be.

When I tried to play shutter island, my protection software said that there was something malicious in it and wouldn't let me run it. Then when I tried to run my Atlantis game, the freeride program began to initiate it and then said that I had just played it and did I want to rate it! I haven't even played the game because it didn't open! How can I rate a game I haven't even played yet? Not it is asking me to allow an add-on called PlaytopusPE.dll from 'Not Available'. I already have some earlier PlatopusPE.dll running on my computer and It keeps popping up some site called crackle that plays Jackie Chan cartoons! The bad thing is that they pop-up in the middle of me doing work or when ever i'm on the internet. Sometimes it pops-up every one or two minutes. It is so annoying and I can't get it to stop popping up. I even disengage my pop-ups and it still pops-up. I can't stand it. I want it to stop!!!! I just don't know how to get it to stop!!!!!! I need help@
Freeridegames

Reply from Freeridegames

Hey there Kimberly,

I would like to re-assure you that our games are 100% safe and virus free. We are backed by both McAfee and TRUSTe (both of which scan our site daily to ensure this).

Whenever a game is blocked mistakenly, this is called a "False Positive". We work closely with all antivirus programs to ensure that our software is not mistakenly blocked, however updates to antivirus programs tend to revert some protections back.

Please contact our Customer Service Team (http://www.freeridegames.com/product/about/aboutus.html?tab=5) and provide them with the name of the game you downloaded along with the Antivirus Program you have installed. Also, please provide the version number of the antivirus (usually found in the Help > About section).

Now, regarding this "PlaytopusPE.dll" file; we are in no way affiliated with this "Playtopus.dll" file. I have done a little bit of research and it is affiliated with a completely different website called "Playtopus.com". Apparently this "Playtopus.dll" file is required to play their games. If you have any questions or concerns about this Playtopus.dll file, I suggest you visit their website and contact them so they can help.

If you have any further questions or concerns about our games, please be sure to contact our Customer Service Team!
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Screen is too small, print and pictures are too small. Can't make out objects or read most words, i.e. directions

Have trouble making out pictures, objects and most print is so little, I have problems reading most directions or clues.
Freeridegames

Reply from Freeridegames

Hey there Paul,

If the screen is too small you may want to adjust your Screen Resolution to the Highest Setting available (usually marked by "Recommended").

If your screen resolutions is already set to this setting, then you may want to make sure your DPI settings are set properly as this can cause the game playing area to be too small.

Just go to Start > Control Panel > Display. Select the "Standard (100%)" option and apply the changes (you will need to restart your PC). This should take care of the issue for you.

If you continue to have any issues at all, please contact our support team. Just head to http://freeridegames.com and click the "Contact Us" link at the bottom of the page!
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gotten worse

i loved having freeride on my pc and have had it on all my pcs since i found the site. but now the ads wont stop popping up, one end then another one starts i cant do anything on my games anymore!!! if this is not sorted i will un-install it and look else were
Freeridegames

Reply from Freeridegames

Hey there Amanda,

We're sorry to hear that you're having issues with the ads interrupting your game playing. We definitely don't intend for the ads to EVER interrupt your ability to play the games (that's just not cool)!

The next time this issue happens, please be sure to contact our support team by going to http://exent.com/support. Our live chat is available between 9am - 5pm EST or you can contact us via our email support form. This way we can investigate this issue first hand and determine what may be causing this issue!
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Games don't load when have internet service!

HELP!!!!!!!!!!!!! I have downloaded a few games and when i go to play them, it tells me that the game requires internet to play the game when i am already connected to the internet. A few games i will get all the way through the 'game is still loading' and it will go to the game and then automatically leave the game and go the internet after exiting the game.

A few times i've gotten the response on the internet that said 'game didn't start properly' and says i don't have internet access yet i do have internet access. I would really love to play the games i download, all of them, not just a few games. I want to play all the games i download. I need help and there doesn't seem a way for me to play the games right now.

The games that won't play and say 'no internet access' are as follows:

Tornado: The Secret of the Magic Cave
Burger Shop
The Mystery of Unicorn Castle
The Treasures of Mystery Island
The Treasures of Mystery Island 2: The Gates of Fate
Mystery of Shark Island

Please help so that i can play these games!
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Performances run the gamut....really good to really not so good

My opinion fully depends on the game. Sometimes I can play with minimal 'freezes' other times the screen freezes for no discernible reason. Sometimes the ads are at a minimum and spaced out so there is a good amount of play time between them, and other times the ads are spaced so closely together that play time had barely resumed before it stopped again. Most of the ads that frame the playing window are unobtrusive, but the rapidly flashing ones are going to cause someone to have seizures. They are too distracting and annoying. Most recently I am totally frustrated but I think the problem is in the game code, not the player. In Journalist Journey, in one scene a set of clock hands have to be found and then placed on a clock. Each and every time I click on the clock hands, the game ends. I have completely reloaded it twice and it still happens every single time. Frustrating to say the least. Off to try a different game and see how it goes.
Freeridegames

Reply from Freeridegames

Hey there Charlie,

We're sorry to hear that you've had so much trouble accessing the games.

Regarding the games freezing up or closing out on you; this can be caused by a few different things (DirectX/Video Card Drivers being out of date or even background processes conflicting with the games). You can check out one of our Help Center articles for instructions on how to correct this by clicking here (http://www.freeridegames.com/support/?article_id=246).

Regarding the advertisements, the ads should never interfere with your ability to enjoy the games. If this ever becomes a problem, please contact our support team right away (just go to http://freeridegames.com and click the "Contact us" link at the bottom of the page).

Enjoy the games!

Freeridegames Details

About this company

Download free games @ Free Ride Games. All PC game downloads are free to download. The PC games are 100% safe to download and play.

Visit FreeRide

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