Fringes Rugs reviews

Fringes Rugs reviews

Good
8.7
from 0 - 10
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review company
157 Trustpilot review(s)
|
Latest review
ShowHide Rating distribution
Rating distribution

Reviews

About

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

SO FAR SO BAD

I ordered and paid for a rug.About 4 days later I got an E-mail asking me to call them.I was then told my rug was out of stock,it would be in stock in 6 days time,plus another 7-10 days delivery.Although unhappy I said there wasn`t much I could do about it.The guy on the phone said I could buy from another company.I`m still waiting.Not good Businees or customer relations.No stars from me.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Fantastic collection, friendly customer service, fuss free website.

The website is very user friendly, unlimited choice of style, shape and colour and an added bonus is the colour on the images are true to the colour of the product when you receive it. The rug I ordered was very slightly damaged on the back but Fringes arranged a replacement straight away, no quibbles!!! Highly recommend this company 😃
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great rug - I have been searching for a long time - lights up my conservatory

Rug has a white background where I thought it would be more beige - but love itas does all who visit,
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Excellent service and great rug!

This was my first experience with Fringes Rugs. I had problems with the website at first but received a prompt phone call in reply to my email and all went well after that. The Joseph rug is great and the service was perfect.
Norma
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Excellent

Brilliant Rug, excellent service - would definitely recommend buying from Fringes Rugs
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

good

The customer service is very helpfull and friendly.
the prices are quite competitive..
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Not received it yet

This is a present and I really need it by Tuesday please
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Delighted ! Service great and rugs just fabulous

My "autumn" room is now complete ,the rugs are the perfect finishing touch.I would recommend Fringes Rugs to all my friends..........try them first!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Really delighted with everything

I am absolutely thrilled with this rug. It is beautiful and exceeded my expectations . The price was extremely competative and it arrived 3 days after I ordered it. I would recommend the company and product to anyone
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Absolutely first-rate customer service - would highly recommend!

This was our first purchase from Fringes Rugs and would definitely buy from Adrian and the team again. What came across so strongly from the minute we place the order was the desire to deliver truly great customer satisfaction...terrific attention to detail, strong focus on customer service and a strong sense of wanting to make sure the team meet and exceed our expectations...and all for the best price around too! Cannot praise highly enough! Look forward to ordering from you next time.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Just what I wanted, delivered when I wanted it!

The best looking 'Road Playmat' I could find on line. Easy to order and track. Arrived on time helped, I think by a helpful chap I spoke to at Fringes Rugs who ensured it arrived on my Grandson's birthday ( who loves playing on it!) A very successful order.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great, speedy deal

We love the rug, brilliant quality and value and it arrived really quickly too. Overall very impressed.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

BEST CUSTOMER SERVICE EVER

I cannot thank Adrian enough for going 'above and beyond' in ensuring I received my rug on Saturday. He rang me on Thursday to say that as they were stain proofing my rug, he noticed it was shedding more than it should and he didn't want to send me a sub-standard rug, so he was going to order a new one from the suppliers, but it may take some time for it to arrive. I was gutted that I wouldn't have the rug for Saturday, but appreciated that he wanted the best for me. He rang me again on Friday to say the rug had arrived, it was being treated and dried and he would have it to me on Saturday. It arrived at 9am Saturday morning in perfect condition. I can highly recommend this company and shall tell all my friends.
Sue Carter
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Lovely rug.

Lovely rug arrived fast.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

CINDERELLA's Beautiful New Rug ...

I'm Cinderella and I recently had an accident with my old rug. I was so afraid that the Ugly Sisters would find out, so I searched and searched online for a replacement and came across several websites selling the one I wished to have. Fringes Rugs was one of those sites, only they offered so much more than any of the others. This included free stain protection, free anti-slip mat, free delivery and a flexible price, but most importantly of all, Fringes provided a made to measure service for my chosen rug which no-one else offered. I phoned the store and had my first conversation with Prince Charming, better known as Adrian to those who work there. He was delightful and supportive with a most helpful clear manner, explaining the process to me. Within days my beautiful new rug was couriered to me. And it fits perfectly, just as the glass slipper had done in the past. Thank you to Fringes and of course to Price Charming for such a highly professional service and a stunning quality rug which I shall treasure for so many years to come.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

good price

Good price and good quality rug. Takes ages to arrive though
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

WONDERFUL FUNKY FANTASTIC RUG

I love this rug. It looks fantastic and classy but really funky .The colours are brilliant and go wonderful in the room. Very pleased that I ordered from Fringes and will use them again if I need a rug. Brilliant.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

excellent product

Very pleased with rugs, however delivery poor. TNT did not act on instruction to changedelivery date so missed first delivery items finally arrived a day later at 5.30pm causing me to waste an entire day waiting for them
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

professional service and quality

freddie rugs the one to purchase

Fringes Rugs Ltd

Why buy from us

30 Day No-Hassle Returns Policy To help you with your online shopping, items bought from Fringes Rugs can be returned up to 30 days from date of dispatch for a full no-hassle refund or exchange. Shop With Us With Confidence We are authorised retailers of many designer and exclusive manufactured rugs both on our website and in our showroom so you can rest assured that you will be getting a high quality product with the full manufacturer's guarantee, supported by our own comprehensive after-sales service. Reasons For Using Us Trading online since 2005. We have one of the largest showrooms in the UK supplying floor solutions since 1992. Secure online credit card processing. Fringes Rugs is an ISIS accredited retailer and verified as an ISIS compliant website. Your rug is fully prepared prior to despatch. Next day delivery available on all orders once prepared. Free delivery on all orders within mainland UK.

About Fringes Rugs

Fringes Rugs have been trading within the rug industry for over 20 years. Our showroom is the largest showroom in the Southwest with over 2000 rugs in stock. With our walls bursting at the seams we decided it was time to expand our horizons and move with the times. Thus, our website was born. Painstaking hours, tumbles and falls have brought us to where we are today. To think that just 15 years ago we were bringing the best quality rugs to Devon and now we're sending them to our customers all around the world.

Visit Fringes Rugs

Contact details

Call us on: 01752 342097
We live here: Unit A-C, Strode rd, Plympton
PL7 4AY Plymouth
United Kingdom

Our Promise

100% satisfaction or your money back!

All our rugs are prepared prior to dispatch guaranteeing that your rug will arrive in perfeect condition. If for any reason you're not completely satisfied with your purchase you can have a full refund.

Trustpilot's Commitment

Trustpilot is committed to ensuring better online shopping experiences for everyone, which means we work hard to fight fake reviews. Find out more.

If you notice fake reviews on this company profile, we want to hear about it. Please contact Trustpilot here.

Trustpilot Subscriber

This company subscribes to Trustpilot Business services. Read more about our services for companies here.

No companies can delete or otherwise censor reviews.