Frooition has provided us with an outstanding website that will be the basis for our next step into our growing eCommerce business!! With the E bay design, Facebook page and now our new website, we at closertowholesale.com are ready. We appreciated the hard work they put into this latest project. And the close interaction between all parties to give us exactly what we wanted.. Thanks again and look forward to a continued relationship.
The entire team at Frooition are the most helpful in start to finish marketing solutions. At every step of the way they are totally responsive in answering all questions in a timely manner. Concept to completion with open communication. An absolute perfect 10 out of 10 in our eyes.
Frooition are a fantastic company and I would certainly recommend them to anyone. I do fully appreciate that they are a bit pricey but you are paying for their service, software and their attention to detail. Andrew answered my initial call and helped me through the process up until he handed me over to our designer, James Orton. Both Andrew and James were extremely helpful and very efficient. We were very pleased with James' ebay design as we wanted our ebay store to reflect the design of our own website- he listened to our specific design requests and we only needed to make very minor revisions.
Thank you to both of you and to all of the Frooition team for your great work.
Mail Order Trees
We were a little frustrated trying to find a great design company to help us out. Everywhere we turned, the prices were too high and the quality was not there. We were so impressed with the work completed by Frootion, we are re branding our entire online presence to match the initial work they did for us! We are very excited about working with them moving forward!
Frootion have delivered exactly what we have paid for. Great design, nice integration and a great listing tool to simplify the whole process.
Pricing whilst not cheap is realistic, very pleased and would recommend.
If you want a professional ebay store design you should look no further, yes you may pay that little bit extra, but its worth it. Very swift with no problems and looks great. Very quick install and easy to use.
Only one thing to note is make sure you do understand fully what is in your quote, as add on's are costly. Write a list of exactly what you want and then get a quote, then you know exactly what you have paid for.
After having read all the wonderful reviews about Frooition's great Product and Professional Team I can only concur. It's all TRUE! And more!! Just ignore the -ve reviews!
No need to look elsewhere. This is a one-stop-shop to catapult your e-store NORTH.
My e-Bay store sales have been heading that way since Frooition's Magic Touch-
We recently used frooition to design and implement a full branded store on the eBay platform. The experience was second to none, their design was clean and exactly to our specifications.
On top of that was the service, a direct contact, should anything be ammended it was done both effectively and efficiently.
A real pleasure to deal witha nd would recommend to anyone looking for a similar experience.
My wife and I own an eBay Collectibles Store and, in 2012, we were looking to redesign our eBay storefront. After researching the many companies available to do this task, Frooition was our choice. After seeing what this company did for our store, we couldn't be happier with the results. We're extremely thrilled that we chose Frooition.
From the initial communication with Frooition, thru the entire design process, and during follow-up, everyone we came in contact with at the company exuded professionalism. Our store, by comparison to the very large retailers on eBay, is, honestly, a small store. Frooition never made us feel "small" but, in actuality, they made us feel like our store project was extremely important to them. Frooition made us really feel like a big box retailer. Together, thru many correspondences, we developed a store design that was exactly what we had envisioned from the beginning. To accomplish this, communication was paramount -- and Frooition delivered. The final product exceeded our expectations! Seeing that we liked what Frooition initially did for us, we are currently implementing a second round of additions to finish out and complete our store design. We could only afford some basics and a few extras for the initial redesign, but, now, our store is ready to evolve again as our business has grown. We'll be using Frooition to make everything with our store look great. Again.
We have enjoyed a huge jump in business since the initial redesign. We have a confidence now that, when we refer potential business to our store, they will be seeing a very professional online retailer that means business. Our "small" store looks like, and, actually, we believe looks better than, many larger stores. Our Frooition design helps persuade customers that we are one heck of a business and they, in turn, feel the confidence to shop with us.
So, as you can tell by the above review, we are extremely happy with the job Frooition has done for us -- and continue to do for us. As a result of our experiences with this company, without reservation, we highly recommend Frooition.
The Collectibles Cafe LLC
We decided as a company to get our eBay shop designed professionally and after speaking with Karl Ciz on numerous occasions we decided to go with Frooition. We are really pleased with the choice we made, Karl has been very helpful on the phone with our various requests. Our designer James Orton was brilliant all the way through changing our design around on numerous occasions to get it just how we wanted it. We are really pleased with the finished product and we would recommend Frooition to anybody.
Many thanks to the Frooition team
Regards Matt Love (fixingsplus)
Karl Ciz found this review useful
Had a good experience with this company and in particular my designer Rebecca Cottingham. She did a great job with the design and completed everything that i asked of her. It took a few design revisions to get there but with unlimited revisions you can't go wrong.
Will deffiently use these guys again in the future.
Simon has just completed out second project, and although it's too expensive and we know this, they do get the job done.
Would use again as have done in the past, yes pricing could and should be better as they are limited in what they can give you due to FB / Ebay policy but they also have to make a profit!
Kudos to our designer Adam Jones and the rest of the team. Frooition gets props from us because they didn't get discouraged when designing our store or slow down at any point. We submitted our request and what our general idea was to what we wanted in our store. When we received our first concept design it was not what we had initially envisioned. This did not stop Frooition. In fact it brought forth different design questions and suggestions. We tried and implemented their suggestions and are so excited with the results. Our store is amazing!!!
Changes have happened immediately and they respond quickly to our emails. Knowing there is a time difference has helped in knowing that responding in the morning to any design questions does get a very quick response from the team. In fact I feel very fortunate to have worked with Frooition and had someone to help guide me through some of the uncertainties that I did have regarding what flowed in the design and what was "fluff" and not necessary or functional for our e-commerce environment.
The design team has dedicated themselves to ensuring our satisfaction and we are beyond satisfied with the design work, the customer service and the overall professionalism of Frooition as a whole.
Our designer was Adam Jones, he did an excellent job with our template design, extremely helpful and co-operative.
Good communication throughout the whole process, Adam kept us updated at all times! Really pleased with our design and outcome.
The software is really good, allows the addition of promos in different locations and bulk revisions.
Professional designer and company.
Adrian Bausor found this review useful
Our designer Adam Jones has been absolutely great to work with, very understanding, and patient about all of our ides.
Every little details and requirements was regarded in a serious and professional way.
Adam has helped us to design and always tried to understand our needs and finally created the exact design as we wanted.
Must say that everything started with our sales rep. Karl Ciz which has never let us down and any problems or request he sorted in no time.
He was the one that gave us the first great impression, and he was also the one who kept us fully informed throughout the whole process, understood our needs, and was always there when to offer his full support when we need it.
To make it short: if everyone in frooition is good as those people, then you have nothing to worry about!
Working with Frooition has been great. They were extremely quick to respond to our initial contact and very helpful when we were discussing the options for setting up the site. The pricing is very reasonable, especially for the returns we’re getting on this - our revenue on our site has increased 10X.
Our designer Andrew has been absolutely amazing to work with, not only has he been prompt to reply to every email that we’ve sent to him but his creative and artistic ideas have made this basically a ‘hands off’ project.
Even after our implementation, any changes we’ve requested have been put into place immediately and the support and helpful ideas continue. Partnering with Frooition has paid off on every level, if you’re considering using them don’t bother looking elsewhere- these guys are fantastic.
3 Kings Sales
I had read some negative reviews on Frooition, and despite this decided to go with my gut.
The negative reviews complained about poor communication within the frooition team, decreases in sales & whatnot due to page issues etc.
Please let me state that this has not been the case.
From the get go, I had about 73 questions - the sales team provided answers to all my questions, and even called me on the phone (we're in Australia, the call came from the UK) to confirm any details.
The process is quite streamlined, everything is broken up in sections. You're designated your own designer (in my case, Rich Cartwright) who did a great job on our page. We had slight amendments to make and Rich was accommodating to this.
Once the template is installed, it's relatively easy to apply. It's a good idea to read through all documentation, and most of the tutorials and videos will help you do this. A word of warning, we were coming from another listing platform 'Auctiva'. If you apply the template over an existing listing software, you will receive two sets of code in the one listing (the new frooition template will overlay on your existing). It's a good idea to contact your current listing software's support team and ask them how to migrate. If you're bulk applying the template to an existing listing out of selling manager pro within eBay, then this is a very quick and easy process.
All in all we have had no issues with our Frooition experience. Our listings look great and our store now looks like a genuine retail website!
After researching internet for design company to get our web shop redesigned, i come across Frooition and two other companies. Frooition was not cheaper than other two companies, but after contacted them few times I got a felling they are professionals and decided to go for them. I never regret. These guys are really the best you can find. I dealt with sales rep. Karl and i can tell you, you can learn from this man, how to deal with customers. He never let me down and any problems or request he sorted in no time. My designer Richard is also professional and highly experienced guy.He was very creative and tried understand my needs and finally created a design as i wanted. I have also had eBay shop designed as well and frooition software helps me create highly profesionaly looking listing or amend existing one very quick and easily. My experience with Frooition was excellent and I give 5 stars to them. Very happy customer.
We used Frooition 3 years ago to design and create a website to include an on-line shop. Our dedicated web designer, Paul, was brilliant, and continues to be so. He kept us fully informed throughout the whole process, understood our brands direction, was there when we got into difficulties populating the website and continues to offer his full support when we need it.
Very please with the service and long may it continue.
After reading mixed reviews I decided to go for frooition as they where the only company who were apparently certified by eBay as a design company. We opted for the eBay design and BigCommerce website design.
After several emails with their sales team I showed them a store I'd like to replicate my design on and I was told "no problem" and that they could do that with ease at the price agreed.
When it came down to it, it took over 3 weeks for a preview of a very mediocre design. Nothing like what I asked for. When I questioned this and repeated my desire to get a store like the one I'd showed them they told me this came under "custom extras" and tried to charge me in excess of £500 for these so called "special features"
There website is very misleading with multiple options (packages) so be careful you know what you're getting.
There are many cheaper options out there, I would suggest looking elsewhere.
Our designated web designer Andy Evans has been brilliant throughout the entire project - keeping us fully informed at each step - certainly made the whole process easy! Thank you! :o)
As a new start up business price is crucial for us and following my Frooition experience I'm very confident to recommend them to everyone! Definitely worthy of their title!
I'm super happy with our new design and excited to see our new sales!
we were customers for 4 years with 3 websites and ebay solution with them. we never got any help and 3 years after we started they told us that the site we use with them is out of date and they are no longer supporting it. we never got any decent sales and the software was pants. my advice streer well clear of this awful company. go to Big commerce and do it yourself for £15 per month and it works we are selling out now.
TERRIBLE CUSTOMER SERVICE!
No customer support over the phone.
I lost $1300.
I would not recommend to anyone.
[name removed] from customer service ignored my emails.
We have emailed 5 times over the last 2 weeks, she never responded.
I will report the problem to [external link removed]. [external link removed] should not endorse this company.
We utilized Frootion for our EBAY design template and intended to use them for our Channel Advisor Store. Note, the intended to. The problems/issues are too many to list. Some included promises about their design capabilities and others about contractual details. When we requested help and support it was not there. . . told to contact online support. There templates are just that templates. We were told we could customize everything until it came time to doing it. Then we could do it this way or that way and that was it. There is no customization. They do good graphic work but that is it. Beware!
Been with Frooition for about 2 years now. Back then they were good. You could talk to the designer via email, customer service via email etc etc.
NOW when you have a problem its virtually impossible to get anything sorted out. The prices are getting ridiculous for what they do.
The design is ok (template based with limited personalisation) and delivery of the show/website was fairly prompt.
However the recent changes to customer service in my opinion are the start of the demise of Frooition unless they get their act together.
In todays world of IT companies fighting for your business customers need FULL AND FAST support for website problems, ITS THEIR LIVING Frootion!! Take note of that!!! No website working....no income!!
For now i'd totally recommend you go elsewhere and AVOID Frooition at all costs until they make customers a priority and not trying to make as much money as possible
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