Fruugo reviews

Fruugo reviews

Good
8.0
from 0 - 10
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54 Trustpilot review(s)
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amazing price, amazing service

my daughter needed some new school shoes and wanted a specific pair of Lelli Kellys.
i found the shoes on Fruugo at just under £15 cheaper than everywhere else!!
i ordered them late on a Friday night expecting them to arrive towards the end of the next week.
I couldnt believe it when the shoes turned up on Monday morning.
To be honest I am blown away by the price and service. I will defo use Fruugo again.
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Good and fast service

Good service and fast to solving problems.
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First class service

Easy ordering system. Goods arrived as described.
Happy to recommend.
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professional

the order arrived the day after i placed it absolutely could not fault service or product
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Awesome service!

I cannot speak highly enough about Fruugo. My order was dealt with virtually instantly. Ordering and payment was easy and secure. My order arrived far earlier than I thought was possible, in perfect condition and with free postage! Just brilliant service and after sales treatment too! I would highly recommend Fruugo to everyone! Top class company all round.
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Thanks for re sending my order that went missing in the mail to Australia

Fruugo retailer is resending my order as the original order has not arrived in Australia after 2 months.

My comments to Fruugo
Thank you very much. Ordering on line without tracking is always a risk, particularly from overseas. However I have been ordering on line for many years and this is the first time something has got lost in the mail. Please thank the retailer for me. Jeni
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Sirs. Fruugo & Chrissie You're the best of the best

Hello Chrissie:
You're the best of the best excellent and friendly staff
it's nice to find people so cute..

Sincerely,
Thank you so much.
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Simply awesome

Everything was top notch, fast and courteous service, swift and accurate transaction, quality product, and great price.. had a bit of bother tracking the overseas shipment, probably because it was already in my country by the time I checked it. Customer service was excellent, with replies in less than 24 hrs by a personal consultant via email.. keep in mind less than 24 hours, with the time zone difference, dealing with an international order. Simply top notch, and they will be receiving my business in the future.
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Very friendly and helpful company and staff

My order was sent through on time. Staff were polite and friendly during a phone call enquiry. Would recommend to people as they genuinly sought to resolve my issue
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Great Service

Chrissie at Fruugo was extremely helpful. I received regular emails keeping me up-to-date with what was happening. The information she gave me in response to a query when I hadn't received my order (due to the delivery agent not being able to gain access and not the fault of Fruugo) ensured that the problem was successfully resolved. Very happy with the service.
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Outstanding

I would recommend this site to both family And friends.. Easy to use. Quick delivery and good quality merchandise.
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Easy, Fast and clear

Found the website easy to navigate. Even though I made a mistake with my delivery address they were able to correct it after I had completed my payment. Fast courteous service.
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Cheap and Cheerful

Product arrived promptly after an easy transaction which included free shipping.

Good job!
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Fruugo Cusomer Service is not "frugal*

Fruugo customer support is outstanding!! Also, the order I placed was immediately dealt with and the goods arrived much sooner than expected.

Telephone support is extremely friendly, helpful and simply just plain nice. You feel as if you're talking to a friend and not some person being or trying to be so professional that it's as if they're some kind of machine or a robot.

I can only recommend Fruugo!!!
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bon service client

A répondu très rapidement et de manière compétente à mes questions.
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very happy with costumer service.

"Thank you, nice customer service from Kelly McNamara, was easy to buy the item I was looking for after the help
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FIVE STAR CUSTUMER SERVICE RATING

"We found the service very prompt and professional. We appreciated the prompt response to our email from Chrissie which we were relieved to receive so quickly. We would have no hesitation in recommending Fruugo to our friends and family."
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Quick, kind customer service, fast delivery

Questions were answered kindly and quickly by the customer service of Fruugo. Order was delivered within a week, am happy to recommend this trustworthy website!
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Above and beyond customer expectations

What great customer service, managed to sort out my order and was always kept in loop though emails . I will most certain purchase goods from this online store in the future .
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Brilliant communication

I am very pleased with the service i received from Fruugo.
I made a mistake with my postcode and the Lovely Eleanor made sure thing were corrected for me.
I would definitely recommend as i received great communication.

Fruugo Details

About this company

Fruugo makes it easy for you to buy from many different retailers - clothes, shoes, accessories, design, home & garden, electronics, toys, books and lots more!

Visit Fruugo

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