Fullrate A/S reviewed by

Copenhagen, DK

15 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Customer-friendly, non-English speaking, sales oriented

Been caught by the sales rep. at the Valby st. on my way to work. He did his job pretty cool, within a min asked me what provider I'm currently using, shared the news that M1 just been awarded with a top category rank on Trustpilot, that is does not charge monthly fee. The offer sounded interesting, especially since I had the need to switch to someone cheaper than "3".
I wish the Co would be a bit more open-minded towards expats in DK. The sales guy did not want to speak English at any cost. I've got an idea that the company do not embrace the international students market at all. Another thing, I wish the guy explained me in more details that the transition process will take a longer while, it's been almost 2 months since then, still can't use the tlf. number.
On a positive side, I feel like being taken care by the M1, they are sending follow up mails, offering service help. That is a plus! With my previous provider I had to wait for 20 min on hold waiting for the Service Center to pick up.
Wish them good luck in growth and hope my phone will serve me at its best soon!
1
Nicolas Jourdan found this review useful
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