Was told they had dispatched my order given a courier number which didn't exist it took over a week to be told the item I had ordered was out of stock before a replacement was sent so overall it took 10 days to receive my order when it should of only took 2 days
I'm so happy I found the fun4kids website to buy my daughters scooter for Christmas great low prices very fast delivery and also free would highly recommend this website to friends and family and it also came in my daughters favourite colours thank you so much fun4kids very satisfied customer.
I ordered a 2 seater mecedes jeep for my 2 sons for Christmas when it was delivered we put the jeep together step by step. We charged the jeep and
IT DOES NOT WORK!!!!!!!!!!!!!!
* Does not come on when we turn the key in the ignition
* No light indicating it is charging.
* No working lights or indicators.
* No telephone number to talk to the person in charge get told to email them.
MY SONS WILL BE EXTREMELY DISAPPOINTED ON CHRISTMAS DAY AS THIS IS ALL THEY ASKED FOR. IT IS 13 DAYS TO CHRISTMAS AND WE ARE EXTREMELY ANGRY AND FRUSTRATED. I WANT MY MONEY BACK OR A REPLACEMENT BEFORE CHRISTMAS DAY.
If this matter does not get resolved I will be taking legal action against the company as I have paid £250 for jeep that's useless and my children cannot use!!!!!!!!
Website states items in stock and available for next day delivery. Took my payment and sent order complete emails. I asked for tracking info and found out they didn't have the items available and had no intention of letting us know. Had arranged a day off work to ensure I was in for the courier. Never answered the phone and only replied to emails when I left comments on Facebook. This was for my daughters christmas present. Shameful company. Will never use again.
Linda Tiley found this review useful
No problems with this seller. Ride on 6v Lamborghini came within 3 days and was really good quality for money spent, delivered slower than promised but it is Christmas. Personalised plates came days later. Although they are just laminated paper which is expensive for what they are. My advise is make them yourself. Never had any real dealings as in contacting them with problems. I only gave them a 4 because there is always room for improvement.
I ordered two scooters for my children for Christmas, but have since changed my mind. I have asked the company if they will accept a return of the unopened goods but they have said no as their returns policy is 7 days and I have had the goods for 21 days. I feel this shows poor customer care and I will not be using this company again.
Linda Tiley found this review useful
I was very cautious to order this item on line .Just in case there was a problem with it ,and knew it would take longer to send back than just walking into shop.But as of yet ,the item has been put together and works well.Hopefully I will have no problems come Christmas day .
We ordered the trike and had to wait a little while for it to arrive. Several weeks in fact. I emailed fun4kids to enquire and received an immediate reply outlining the problem. The trike arrived a few weeks later as detailed. I am extremely happy with th product and with the way fun4kids handled things. The problem we have now is my son wont get off the trike!
Whilst this is an Xmas gift and have checked if it works, the retailer has extended its returns policy to cover Xmas period. Very pleased with this retailer, whilst it was a great price, delivery was within a few days, and communication from them was good too.
I bought this for my daughters birthday no complaints really fast delivery, also best price I found on net
Give your self a peaceful hour ( away from any kids lol) to build it
Alex Martin found this review useful
A reliable company with good customer service, giving good value for money.
Purchased this ride on car for my 3yr old grand daughter cannot wait to see her face on xmas morning, when she sees this fabulous toy
I highly recommend F4Kids the quality of this item is superb and is excellent value for money elsewhere these ride on cars are up to twice the price !
Delivery was as stated and communication was very good
Lovely gift at a cheap price just because damage on box ( lads that age dont play with boxes ) not a single mark on the scooter. Super fast delivery.
I live in northern ireland and shipping was alot cheaper than anybody plus the car was on offer. Cant wait to see my wee girls face xmas morning. The car is of a fantastic quality and looks fantastic and the personalised number plates just add to it. Will defo recommend to family and friends.
Bought battery scooter for my granddaughter, wrong colour was sent by manufacturers but once the sales team were advised it was rectified promptly,would not hesitate to purchase from then again
We ordered and paid for the toy on the 23rd November and my records show the money was taken two days later. It is now the 5th December. No delivery and no communication as to delay. Seems a bit long for a British company delivering mainland. If a great demand, why not let us know? Customer service not impressive.
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