Function18 reviews

Function18 reviews

Excellent
9.8
from 0 - 10
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review company
1936 Trustpilot review(s)
|
Latest review
ShowHide Rating distribution
Rating distribution

Reviews

About

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Quick shipping, great range

A great an up to date range, quickly despatched.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Quality items. Fast delivery.

Bought my boyfriend 2 Lyle & Scott golf shirts. I had them at reduced price which was a bonus and they were delivered super fast and in time for his birthday. Would totally recommend Function18.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Excellent service product range and value for money

Very impressed with all aspects of service product range and value. If you want anything do check their website - I doubt you will be disappointed.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

very quick efficient service

very quick efficient service
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Quality sportswear for the individual and professional service from Function 18

I wanted quality and choice and I got it from Function 18, I wanted the size I needed and Function 18 had it. This is not a site competing with others to offer you discounted golf gear as worn by the average Joe.
This is quality & choice that little bit different from the majority of mainstream and delivered to your door with little or no hassle.
Its not a case of can you afford to shop at Function 18 its a case of can you afford not to if you want to stand out from the crowd.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Excellent

4 out 5 stars.
To get 5 there should have been free shipping to DK when buying for than GBP 500.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great if you want your new trousers to arrive covered in muddy dog paw prints!

Ordered a pair of Galvin Green trousers and they arrived promptly. However, it was clear that they had spent some time on the floor and had numerous muddy dog paw prints on them.

I could see that they would wash out, so decided to keep them and after one wash, they were as good as new lol.
Function18.com

Reply from Function18.com

Hi John,

Thank you for your email.

We are utterly bemused by this issue and equally surprised that you chose not to inform us of this when the goods arrived.

All returned goods are opened, checked, refolded and repackaged and if an item were to arrive back in this condition they would be returned to the purchaser and most definitely not restocked for sale.

Ideally we would have liked you to inform us directly of any problems with your delivery as soon as the item was received. The situation makes no sense to us, even if we did have a dog and a muddy floor in the warehouse (which as a professional outfit we most definitely DO NOT) then the marks, you’d think would only be on the polythene bag not the fabric of the garment. The only feasible explanation is that they have arrived from the supplier in this condition. Sometimes dust can gather on the inside of the polythene bags and mix with condensation in transport (if sent by air) but this sounds equally implausible to form marks in the shape of paw prints.

Whilst we are glad that a quick wash has served to rectify the problem we are at a loss to explain how it has happened. We are very confident that our approach to processing returns is meticulous and in this highly unusual case we would definitely have referred the issue to the supplier.

Regards,

The F18 team
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great products, quick despatch, great service

One item didn't come with original order but when I alerted them to the issue, they knew it was a picking error and called me back within 5 minutes and sent out the missing item immediately.

Pleased with how quickly and efficiently they resolved my issue.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Function 18 functions perfectly!

Always a good service, prompt response to the order. Well packaged quality items. Particularly appreciate the email updates advising when the item has been dispatched and also the day of delivery.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Better than getting a birdie

Spot on couldn't fault it.good prices and free delivery and clothes sized correctly. Will be buying again in future hopefully.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great service, very fast delivery

Great service with very quick delivery
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great range, quick and flexible delivery options

I was able to find exactly what I was looking for on the website. The delivery advice came almost immediately and I received SMS and emails that allowed me to choose the delivery date. On the day, I received an email narrowing delivery down to a one hour window. Brilliant.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Top Service

As always from Function18 great service, delivery and price with The Masters special offer. Thanks
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Best experience ever of internet shopping

The quality of the goods was first class and the delivery was exceptional. Would recommend the website to everyone
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Excellent help especially Jon!

I was offered excellent help with my leakin adidas shoes. Jon chased the matter & received a new pair as they were under warranty
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

As good as you can ask for.

Superb service and superb products.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Customer service was very helpful and product was delivered on time!

I would definitely order from this company again. I received a quick response from customer service relating to a question I had asked. Product arrived on time, which I was very pleased with considering it was shipped from the UK to Canada.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Very fast, efficient service!

Easy to order. The goods arrived in two days (free delivery). Very pleased with the item and the price.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

best for Galvin Green online fantastic

Great company can always get latest products
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great service once again

Order process spot on , great communication email all the way thru.
Unfortunatly this time had to return shoes as too big , but return process and refund all quick and easy.

Function18.com Details

Free UK Delivery On Everything

Free standard UK delivery on everything and free next day delivery over £100

14 Day Money Back Guarantee

We will refund your purchase if you need to return your goods up to 14 days after you receive your order. Items must be unworn, in the original packaging and have all tags attached.

Live Stock

If an item is shown as in stock on our website then it is in our warehouse and ready to be dispatched to you.

About this company

We are pioneering retailers of golf fashion and lifestyle apparel, our emphasis is on golf outfitting and layering from head to toe. We pull together the best products from the world’s leading brands to give our customers a cutting edge look both on and off the golf course. Function18 was born out of a history of golf retail spanning twenty years; we’ve coupled a passion for apparel and styling with an excellent customer experience. Our customer is highly valued and we strive to keep them content in all their dealings with Function18, they are our business and our strongest ally. Our customer base boasts an alumni of global sports stars, musicians, entertainers and Royalty but as much as we take this as a great compliment, our goal is to carry on servicing people whose passion for golf is unerring and for who, appearance is just as important as the driver in their bag.

Visit Function18

Contact information

Call us on: +44 (0)1254 915664
We live here: Unit 1 Hawkshaw Business Park
BB2 7JA Lancashire
United Kingdom

Category

Function18 is ranked 9 out of 745 in the category Clothes & Fashion

Function18 is ranked 2 out of 31 in the category

Function18 is ranked 1 out of 98 in the category Menswear

Trustpilot's Commitment

Trustpilot is committed to ensuring better online shopping experiences for everyone, which means we work hard to fight fake reviews. Find out more.

If you notice fake reviews on this company profile, we want to hear about it. Please contact Trustpilot here.

Trustpilot Subscriber

This company subscribes to Trustpilot Business services. Read more about our services for companies here.

No companies can delete or otherwise censor reviews.