John at F18 couldn't have been more helpful, really appreciated his help in surprising my hubby with his present! I had never used F18 before, knew nothing about them, but after this super service, it is definitely a store and website I will keep an eye on and most importantly, I will feel totally confident in buying from them, knowing I will get exactly what was described and it will be delivered on time too!
Firstly the order process was efficient and easy to use
Secondly I placed my order by mid day and the order was confirmed for the following day with both email and text messages to confirm exact window of delivery between 08:22 and 09:22.
Finally able to track the delivery, who signed for it and what time.
This service is not the type I'm used to especially with amount of parcels that must go through the system due to other online services and it was free delivery due to ordering over £100.
Would more than recommend!
I find your shop very good - and know I will do it again.
Have a good summer
highest quality golf products! Great delivery times, best service online!
I bought a pair of Ecco shoes that I was unwilling to wear in the bad winter weather. When I did get round to wearing them, they ripped my heels to bits...twice!! Upon checking, Ecco's shoe sizing is different to say Nike's.
I contacted F18, who then liaised with Ecco and managed to secure a full credit note against replacement shoes..a great result.
Thanks to John for all his efforts
I would not hesitate to use Function 18 again or recommend them to friends.
Although I am returning my my purchase as it wasn't what I wanted, I must sy that the service was great, the staff were berry helpful with my questions about the returns policy, will definitely use them again! You can't beat good service!
I have used Function18 on probably 20 or so occasions and the service is exactly the same time and again - excellent. On the rare occasion I have had to return an item the process is simple and there's never been any quibble at all.
I bought a jumper which was a hard choice not because of price but for sheer amount of products to choose from. Great price and no delay and affordable shipping. Will be shopping here again.
Function 18 have a great website that is well informed and easy to use. They stock quality golf gear and you get a good idea of what you are buying due to their excellent pictures of products. Great correspondence and quick delivery. I'll be using them again soon.
Exceptional variety of clothes available many of which seem like great value. Paying through Amazon makes ordering feel much easier as always buying stuff from there.
No problems what so ever
Won't be the last time I use your services
Absolutely no reservations in recommending Function 18 to anyone.
Great selection, good prices, and excellent speedy delivery.
Love the next day delivery and hourly time slot. Not like other golfing websites where you may receive an email after you order 'waiting for stock'. Function18 is probably the best quality, up market golf clothing website available..
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