In the whole, brilliant
Review by confirmed purchaser
I ordered a pair of Nike TW13 shoes, I was informed of their every step by email, and any problems I had were sorted by an extremely helpful man called John. The shoes were the wrong size, and I re-ordered again, I was again informed about the refund, and it was credited back to my account very quickly, I was upset with the returns policy in as much as I thought I would be entitled to a refund on my postage, as stated on their website, but there must be some tiny detail I got wrong??!!