Function18 reviews

EXCELLENT - Transaction was as expected

Order and experience was as expected

Excellent value and service.

Excellent quality products at a good price. Who needs eBay!!!!!!

Good price and services

Good price and fast services

Great service, including cheap next day delievery!!

I will certainly do business again

Brilliant

Brilliant service quick postage and competative prices fantastic company

great service

orded a few things after finding f18 on internet great service all round

Received just what I was expecting!

I always pleasantly surprised when I order clothes from an overseas retailer online and I get exactly what I expected.

Great service!

Good deals and a swift delivery.

First class service,the way businesses should be run

First experience with this company and not one bad thing to be said,easy to use website,great choice and brilliant delivery time as agreed
Definately recommend

Great choice speedy delivery very pleased

Really liked the website great choice even better prices quick delivery will use them again

First class service:)

Would order from this company again as they made me feel like a valued customer.

Amazing service!

Items came very quickly! I was very susprised how quick they came and I only chose the standard delivery and I was updated daily on where the product was and when it arrived!

Totally Brilliant

I wrote to the company congratulating them the day my item arrived.

See below:-

Dear Function 18

I would like to thank you for the professional way you dealt with, and the speed of delivery of my above order. I will definitely be using your company again. Should you wish to use this email for any purpose whatsoever please do so.

Thanking you again

Kindest regards

Mike Dearden

excellent product and service

the whole process was a pleasure from start to finish

Quality products, excellent service , speedy delivery

Highly recommend this site , I will shop here in future instead of trawling around the golf shops which have a limited choice . I have recommended this site to all my friends at the golf club

Great guys to deal with

Slick site with excellent returns service.

Quality products and service

Purchased 2 new Nike Golf Lightweight Colourblock Polo Shirts and both are great to look at and wear. Service was superb with nice fast delivery. Would recommend F18.

Fast quick delivery

Delivery was v. quick, packaging excellent and a good price. Will use again.

fantastic service, as always

Prompt dispatch and delivery of goods ordered. Then when sent back as wrong size, same excellent service on refund and also confirmation that it had gone through.
Plus great site in terms of styles and availability.

First class service

I ordered2 pairs of shoes and they arrived within 2 days- very happy and impressed by the range and price

Very competitively priced and delivered when promised

Bought a Golf shirt from F18 very competivily priced and delivered within the time promised.

48 hours arrived v happy just to big!!!!

Always deliver on time top quality clothing would always recommend

upgrade on order

i ordered a shirt at sale price, F18 rang me the same day to advise they were out of stock in my size and replaced with the new 2013 collection edition of the shirt at the sale price.

very pleased, i will be ba back for sure.

Outstanding customer service and fast delivery to the United States. Great job!!!

Wonderful to work with the customer service team through the entire order experience. The delivery was quick and far exceeded my expectations. I will definitely use this site in the future, wonderful job!

Quality Service

Fast efficient delivery and quality product. Faultless enquiry service. Well pleased. Will b back again.

excellent

Excellent site, product range and customer service - will be using again in future.

Excellent service

Great tracking of delivery time of item

Excellent, on time, no problems,

Bought items from Function 18 for a long time now who are generally cheaper than its competitors. Product always arrives when specified and the product is as seen on the site. Excellent site

Very good experience

Very easy experience and delivered on time

A professional business that delivers what it promises.

I purchased products from Function 18 and found the website easy to access with clear pricing and size guidelines. The delivery schedule was accurate with regular updates with regards said times and dates.I would recommend you take a look and buy in confidence.

Unbeliveable Service

I ordered trousers, shirt and cap on a Sunday evening and they turned up 8am Tuesday on Free Delivery all in perfect order and fitted. I will definatley be using Function 18 again and have recommended them to another person who used you straight away.

Using Royal Mail is a mistake by this company!

If no one in, back to depot; then a whole bunch of hassle to get your parcel!

29 April 2013

Reply from Function18.com

Hi Alan,

This is most unfortunate and we must apologise for the inconvenience that Royal Mail have caused, however we do feel that there must be more to this than meets the eye. The real advantage of using Royal Mail’s tracked service is, that if there is nobody in at your chosen delivery address, they WILL NOT return it to the main distribution centre, they will leave it at your nearest Post Office. This is their standard practice and one of the factors for using the service. This is the first time we have encountered a parcel being returned to the main DC, perhaps there was an unforeseen problem with leaving it at the Green Street Post Office.

I think your problems would have been exacerbated even if you’d upgraded to the next day service with Interlink, as they would have to get a signature and after 3 failed deliveries the parcel would be left at their DC, which in your case would be a 26 mile round trip.

As mentioned Alan, this is highly unusual and we will of course endeavour to find out why on this occasion Royal Mail has not followed its own protocol.

Regards,
The F18 Team

Big!

Good prices and really fast shipping to Sweden!

Great deals quality gear

Ordered a belt in the sale. Arrived in good time, quality service and a great belt. I will be using Function 18 again.

5 star service

Fantastic range of clothing, thanks for the speedy delivery, excellent service!!

Exellent service

Just received products, and very pleased with quality and fast delivery. I am definetly a returning customer..

First class service

Excellent service quick free UK delivery and great clothes

Worry free shopping

It was easy to order and then sit back and it arrived in the time they stated on the web site

GREAT WEBSITE

Quick and easy to order and delivered on time.

for the first time, bad expriences

I dont know you extra charge, in the moment to deliver $48 usd, can you explain me that.

Tomi found this review useful

29 April 2013

Reply from Function18.com

Hi Luis,

John in customer services will be in touch to get this amended for you.

Please rest assured that once you have completed your purchase, we cannot increase the purchase value. This is just an admin error with UPS and we will rectify it.

Apologies for the inconvenience.

Regards,
The F18 team