My local UPS deliverer had some ideas of his own and placed the package at another address, but as far as Function 18 is concerned - the order was flawless. Just a few days after placing the order my product was in my hands. The price is also worth mentioning - in a good way!
A fantastic range of makes and sizes simply a market leader. Good prices and reasonable international postage charges. With imminent UK tax free international sales F18 will do great business volume especially Australia and NZ.
The service, and prompt ,free, delivery was only surpassed by the quality of the product.
Fantastic service - Great product range - Speedy delivery
I ordered a couple of items, they arrived really quickly, however I ordered an item that was too big, sent it back, and the refund was processed within a couple days of me sending it back.
Internet shopping is generally painless, until you have to send something back, as a rule I never fill in these surveys, but I was really impressed with how easy it was get my refund procssed, no chase up phone calls or emails required, that I thought I should share my experience.
I purchased some items recently and some didn't work out. John Daly took great care of me and set me up with a voucher code that included free shipping for my next purchase. I live in the US, so shipping is pricey. I was able to find another product that I love and I really appreciate what he did for me. If you want high end luxury golf apparel this is the place to go. Thanks F18!
I bought an item on line and when it arrived it wasn't what I expected.i read the back of the invoice that came with it , and followed the returns policy. I received a full refund within 5 days of returning the item, very pleased with the service.
Buy with confidence from function 18 I had a hassle free experience with them and wouldn't hesitate to use them again I have also told friends and family about the web site.
This is my first experience of buying from F18.
A couple of the items I bought needed to be changed to a different size and one item had part of it missing. Not their fault may I add, it was down to misinformation from the supplier. However, John has been fantastic, he called me to update me with my order and my returns. They honoured the accessory that the advert stated and has sent it out for me to receive within 24 hours.
I will without doubt buy all of mine and my husbands golf wear from F18 from now on.
It's easy to find fault with a service, but honestly, my experience was faultless.
I'm a happy customer :-)
Quality products, best I've encountered in UK or Ireland, ahead of the curve
Very easy service, and easy process of buying on line.
Quick delivery, and well packaged.
Item not quite as the website shows (there is red check also on the trousers which can't be seen on the online picture), however great product, and super quality.
I was greatly impressed with Function 18 and would recommend them to anyone wanting to purchase quality golf apparel online. I ordered late Sunday (whilst watching The Masters!) and received my order within 2 working days. You can't really ask for better than that.
I have shopped with Function 18 for a few years now and rate the purchase experience highly . I have been impressed with the quick turn-around time from purchasing equipment online to receiving the package through the door. All items are as described and are the genuine articles. I would have no hesitation to recommend buying from Function 18 , especially from their Sale section.
I found quite a range of clothing available. Pricing was reasonable. My parcel of goodies arrived in record time and shipping costs not too expensive.
I will definitely be back and have told all my golfing buddies about Function 18.
I ordered a pair of Nike TW13 shoes, I was informed of their every step by email, and any problems I had were sorted by an extremely helpful man called John. The shoes were the wrong size, and I re-ordered again, I was again informed about the refund, and it was credited back to my account very quickly, I was upset with the returns policy in as much as I thought I would be entitled to a refund on my postage, as stated on their website, but there must be some tiny detail I got wrong??!!
This would be the first site I would look at for all my golf clothing, very good prices, all goods delivered in perfect condition, brilliant.
-Always been impressed with the golf clothing range on F18 and always my first point of call when shopping for new season items
-Pleased that delivery is now free of charge as I used to think charging P&P was a little unfair compared to competitors
-Delivery is always very quick
-I recently returned an item and was refunded very quickly and received an email to inform me. That was good customer service
This website has it all easy to use great product shots and fab service. Go fir it
Just received my footjoy icons ordered last week (i live in perth WA) so 6 day turnaround, brilliant!
Living in Perth we get stuck with second rate clothing usually either in blue or white. Function 18 is like being a kid in a candy store and i will shop there again and again
Ordering is very straight forward, product was reasonably priced compared to other sites and was received within a few days of ordering, a truely professional and prompt service that i will use again and would encourage others to do the same.
To reply as a company, please log in to your business account.