www.funwarehouse.co.uk reviews

www.funwarehouse.co.uk reviews

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6.6
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Exellent service

I had problems whit shipment to Sweden but they solved that issue
in a very god manner. Happy customer and I will return.
Rolf
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Outstanding!

Ordered a deluxe Santa suit for a Christmas Ice Show and needed urgent delivery for a photo-shoot. The suit was out of stock and I was asked if i wanted to cancel or wait 3-5 days. This was tight but I decided to wait. A different replacement suit was put to one side in the event new stock didn't arrive in time. The suit I ordered on Sunday was delivered by the next Friday ready for the Saturday photo-shoot. Quality was exceptional and service was simply outstanding! I found communication via phone and email to be polite, efficient and always helpful. Would highly recommend.
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Fantastic company that will go the extra mile

I ordered a santa outfit from Fun Warehouse, and I couldn't be happier with the high quality of the product. The service also was great, they kept me up to date with the whereabouts of my item and ensured delivery in time for my event, which was successful. Very happy customer, will certainly be ordering from Fun Warehouse again for my next costume.
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DONT BOTHER AS YOU WONT RECEIVE ANY ITEMS!!

Purchased my sons outfit from this company over a week ago and received NOTHING..Kept checking on my order which stated 'waiting for fulfilment'! Well it stayed like that and never changed! After numerous phone calls and emails with no response and reading other peoples reviews on here i knew i was not going to receive anything so paypal have been informed!!! Please dont waste you time or money on these!!!
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Useless service product not received and no response from them

I ordered a costume for my daughter on Aug 7th. I had a confirmation straight away and an update saying awaiting fulfilment. Since then nothing. They are still showing the same costume as available on their website and I have had no contact from them telling me that there is a delay. I've e-mailed twice and have tried to call everyday and like others say there is no response or it just cuts off. Absolutely useless customer service. I'm going to be calling my card company to ask them to charge the money back to the company as based on most reviews here they are doing this a lot and seem to be crooks.
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appaling!

money taken, no product, no emails why, no response to email, telephone calls, or the internal system messaging service.
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Excellent service

I have used this company several times and have always had very prompt delivery of my order. Excellent customer service, and good value for money.
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Fantastic

I have had no trouble with this company, ordered quite a lot of costumes from them, and they have all been fantastic quality and I am really impressed with the speed of the delivery, received next day.

Would highly recommend
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Avoid

Beware before ordering goods from this company. I placed an order on the 10th March 2012 in good faith. Money taken upfront. Received e-mail to say goods were out of stock & would take another 7-14 day from supplier.
I gave this company the benefit of the doubt. Surprise, surprise - my order still has not been delivered (2 months later) My e-mails have not been answered and I have not received a refund as yet. Just wished I had checked out reviews about this company before placing an order. Very disappointing & very disappointing for my little boy (order was for him)
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Worst Customer Services EVER

I tried to get 2 outfits for my son's birthday and was told online that there was stock. Payment taken immediately. Received email saying no stock and would I like a refund to which the answer was yes. Since that date (over 2 weeks ago) I have had no response despite many emails and phone calls (NEVER answered - no answer machine either). I have now contacted the Guernsey Police Fraud unit following some advice and am hopeful that this will result in a full refund. Awful. Do not ever buy from this site.
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No Idea How to cancel Debit Card Orders

If anybody Knows how its dont, that would be fantastic
www.funwarehouse.co.uk

Reply from www.funwarehouse.co.uk

This is not a review but a question please remove as its not a valid review.

Simon
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Still Problems

Good quality product. Good Price. Very poor customer service. Ordered 3 costumes. 5 day service. waited 7 days, not able to contact on phone despite numerous attempts. Sent sales several emails with no answer. Eventually pulled all emails off site, and said I would report fraud if no response. Very quick reply. Apparently waiting for stock. Sent 2 emails asking for it to be sent to new address due to wait. Both ignored neither replied to, sent to original address after 12 days causing further problems.
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diabolical service

nowadays a website that allows a customer to buy, pay, and then tells them two days later that the item they have purchased isn't available and they will have to wait ten days before they are able to re-stock is just pathetic. If they have no stock they shouldn't take your money.

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www.funwarehouse.co.uk Details

About this company

Visit www.funwarehouse.co.uk

Contact information

Call us on: 01481-200114
We live here: United Kingdom

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