Furn-On reviews

Furn-On reviews

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8.6
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Absolute rip off company who do not care!

Complete rip off company. Sold me 500 chairs and 125 tables for use in my children's play centre. After just one month the chairs starting breaking while people were sat on them, causing the customers to fall to the floor. Furn-on took absolutely no responsibility and tried telling me that the sets were for domestic use only! For a start I was advised they would be perfect for my play centre and secondly who buys that many products for domestic use? My insurance company made me remove all the chairs as we are bring sued by a number of different customers due to injury. This cost me over £17,000 in the first few months of opening a new business. Do not use this heartless horrible company, once they have your money that is the end of it no matter what happens with their cheaply imported from China products. I believe most of the other reviews are by the owners themselves so be very aware. There are so many other good suppliers out there!
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Review by confirmed purchaser

great company to deal with

great customer service from placing my order to delivery, i was told to expect my order in 14 working days but it arrived in 10, the delivery driver phoned with an estimated time of delivery which was good as it saved me staying in all day. i would not hesitate to buy from this company again, highly recommended

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Review by confirmed purchaser

Very pleased

Very pleased with furn on
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Review by confirmed purchaser

Just what we were looking for great

I love my consol table it's really good quaitey the service is so quick I would shop there again
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Review by confirmed purchaser

fantastic service

quality furniture quite cheap very fast and friendly service definately use again
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Review by confirmed purchaser

Quality furniture from a Quality Company

Purchased the Mayan Walnut low television cabinet, can't fault it a quality piece of furniture. From ordering through to delivery no problems at all, a very simple process. Very friendly and helpful staff as was the delivery company, with our delivery driver Peter L keeping us informed every step of the way. Very we'll packaged item so no problem, with no damage to the item at all. Highly satisfied with the Company, the item and the delivery company.
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Review by confirmed purchaser

A company that values customer service.

The service was wonderful. We didn't get the initial invoice so called up as I was concerned that my order hadn't been received. The staff were wonderful and I had my table within w weeks. The table itself is great, we love it.
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Review by confirmed purchaser

Kept in the picture

There were import delays affecting all suppliers of this filing cabinet but we were kept in the picture by telephone calls and only a nominal deposit was taken with the order. An
excellent service and product.
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Review by confirmed purchaser

Great service from ordering to delivery

Easy to order, received telephone call to confirm and arrange delivery which arrived on time and as specified. Expertly wrapped, great table and excellent quality. Very pleased would definately recommend.
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Review by confirmed purchaser

Good value for money, delivery excellent

The product is very good value for money and the tracking service for delivery was excellent.
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Review by confirmed purchaser

Great product and service.

I bought a dining set from Furn-on and I'm very pleased with both the product and the service. I ordered on-line but my internet connection was interrupted (a problem at my end of the line not theirs). I repeated the order as I thought it hadn't completed and subsequently found both orders had been processed. I emailed customer services and explained and had a very swift response saying that the correction had been made and that a refund for the second order had already been arranged - I received confirmation of the refund from PayPal a few minutes later.
The dining set itself is lovely, was easy to put together and looks great. I'm really happy that it's made from an environmentally friendly wood as well, this is something I've started to look out for when I buy anything wooden.
So I'm really happy with the purchase and would recommend Furn-On without any reservations.
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Review by confirmed purchaser

Great purchase and quick delivery

I was impressed with the way you handled my order. Despite the change of design you delivered on time and kept me updated on progress. Thank you and well done folks!!
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Review by confirmed purchaser

Great to deal with

Quick and impressive response & delivery, thanks
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Review by confirmed purchaser

Easy online ordering, efficient delivery, no surprises

Furn-On followed up on the order efficiently, and managed a minor customer request superbly. The goods arrived on time, in excellent condition as they were carefully packaged.
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Review by confirmed purchaser

GREAT SERVICE

Delivered on time and I will use the company again very happy
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Review by confirmed purchaser

best company I've dealt with in a long time!

Tony at Furn On couldn't help enough Mixed and matched chairs to suit me and arranged delivery to suit Everything I asked was sorted out immediately Great company Great furniture Great price Won't go anywhere else in future
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Review by confirmed purchaser

Exellent service, goods very goods

Thank you for your excellent services, goods received in excellent condition. I will be dealing with you again.
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Review by confirmed purchaser

Great service!

Found the table I wanted and at a cheaper price than other sites I'd seen it in.
Delivery stated within few days and I received it 3 days after ordering, much faster than I actually expected to get it so very happy with that!
Did make enquiries with customer service and enquiry was dealt with completely and professionally, so I was very satisfied with the customer service.
Love the table, great quality for the price, very happy overall with service received and I will definitely consider Furn On again as a company to buy from when next looking for furniture.
Great service and product, therefore highly recommended.
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Review by confirmed purchaser

*****

would recommend 100%
thank you

Furn On Details

About this company

Furn-On - Leading Online Furniture Store - Dining Sets, Mattresses, Beds, Dining Suites, Chairs and Dining Tables at the best prices on the net

Visit Furn-On

Contact information

Call us on: 01207 505311
We live here: Unit 17D
DH8 6SY Consett
United Kingdom

Category

Furn-On is ranked 44 out of 107 in the category Bedroom

Furn-On is ranked 78 out of 154 in the category Furniture

Furn-On is ranked 29 out of 53 in the category

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