Furn-On reviews

Furn-On reviews

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Review by confirmed purchaser

Speedy delivery, happy with product

I was contacted within a week to arrange delivery via a courier - all very quick and efficient. Happy with the quality of the product, exactly as described.
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Review by confirmed purchaser

Good quality on time

Highly recommended delivered on time. I was kept informed each step of the way in relation to my delivery and the quality of the product was suberb
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Review by confirmed purchaser

Delighted with my furniture, certainly would buy further items and would recommend to anyone.

I was really surprised at my purchase, it looked better than the photo on the web site.
The packaging was excellent, delivery too, and could not fault anything. One happy customer.
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Review by confirmed purchaser

Outstanding

Made the phone call to the customer services asking about a triple sleeper bunk i needed in a hurry. The lady called back in a matter of mins and was able to get it delivered in 7 days. Outstanding job.
No doubt in my mind i will use again.

One happy customer.
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Review by confirmed purchaser

Great service

The product and the service was second to none. delivered when they said

Great company
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Review by confirmed purchaser

Lovely quality product with good customer service.

Table was delivered just before Christmas and is very good quality. Loved the customer service which was proactive and would be happy to use them again.
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Review by confirmed purchaser

Service sublime

This coffee table required assembling upside down which caused some concern as the underside was flawed. However once flipped I was delighted with the appearance. The delivery driver was an ambassador for the company, cheerful and chatty at 6.30 in the morning! What company rings to arrange delivery at the buyers convenience i.e before leaving for work? This one does!
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Review by confirmed purchaser

perfect item as described , first class service from ordering to delivery,

Excellent service and fast delivery of super dining set.well worth the money , fabulous customer service .Will definately use again.
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Review by confirmed purchaser

Fantastic service & top quality furniture at good prices

Purchased new dining furniture & these were delivered promptly. Really pleased with the quality, always worry about buying furniture online but just fab. Excellent prices as well.
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Review by confirmed purchaser

Super helpful customer service and delivered on time. Thanks!

Great table. Well made and sturdy. Great if you are short on space
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Review by confirmed purchaser

Excellent quality, price and service

I had been looking for a dressing table for my newly decorated bedroom but just couldn't get what I wanted then I came across Furn-on and found a fab little console table which was perfect. I ordered simply online and had telephone calls to let me know when to expect my delivery. I didn't have to wait in all day as I could track my delivery online so knew roughly when it would arrive. The product was actually much better quality then I had expected for the price. It took about 15mins to put together and I am thrilled with it. I will definitely shop here again - I already have my eye on a couple of items!
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Review by confirmed purchaser

Excellent service, product a little disappointing

Dealing with furnon was great. They turned my credit request round in an hour, they phoned me every few days to give me an update on the delivery. The delivery truck broke down but they phoned and told me in plenty of time and still kept their promise to deliver before Christmas, on a Sunday morning at 8am. Fabulous service! :-)

Only issue we had was that we had 2 pieces missing from the bed, both backing for cupboards and drawers. My husband ended up cutting something to size to make it fit, so it took a lot longer to build than it should have!
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Review by confirmed purchaser

yet another lovely product and excellent delivery from Furnon

This is my fourth item purchased from Furnon. Excellent service deluvery to work address no problem. Furniture of very good quality.
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Review by confirmed purchaser

Good helpful service

Very pleased with dining set when it arrived. It took a little longer than expected to come, but I guess that was because it was so near to Christmas. The chairs had already been assembled which was a great help. It was well packed just the job for the small space I have. Thank you.
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Review by confirmed purchaser

Great service and the product is perfect exactly what we were looking for!

Great service and the product is perfect exactly what we were looking for!
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Review by confirmed purchaser

trendy table & chairs delivered promptly

we are so delighted with our new table & chairs they were far better quality then we expected
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Review by confirmed purchaser

excellent!!

ordered and delivered within a few days and right before christmas aswell. was kept informed by e mail and phone about availability before christmas and couriers phoned with delivery time and then again when there was a delay on the day. The courier himself was lovely and polite. once unpacked and assembled i was more than pleased with the quality of the dining suite, this is the third suite i have purchased in the last three years from different suppliers but this ones a keeper. all in all cannot fault furn on.
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Review by confirmed purchaser

good value for money and speedy delivery

we have been very satisfied with our table and chairs, the chairs are comfortable and easy to put together as was the stylish table.
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Review by confirmed purchaser

Great service, plus delivery procedure excellent

I made an enquiry via the website and someone called me back the next morning, I place my order. I was told some one would call me within a few days to let me know when my item would be delivered. They did and I was told that someone would call me to let me know a time slot for delivery. I expected a time slot between 9 and 1 or 12 and 5. No, they gave me an exact time of 12.30 which I was really surprised about. They called me about 10.30 to say they were running late and it would be 1.30. And it was on time. Great to have them keep you informed. Overall great service and I was really pleased with my purchase
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Don't buy from Furn -On

Furn On completely mislead me when I purchased goods from them with regards to their refund and price promise policies. Moreover, when I placed the online no information about their terms and conditions appeared and the information verbally provided was not honoured by this Company. When I complaint, they advised that their terms and condition is published in an unobvious section of their website which is not linked to the place of finalising the purchase at checkout. So, even though I had not signed up to their terms and condition strictly speaking, Furn- On took advantage of my situation and offered an uneconomical refund amount when I wanted to return the goods.

Furn On Details

About this company

Furn-On - Leading Online Furniture Store - Dining Sets, Mattresses, Beds, Dining Suites, Chairs and Dining Tables at the best prices on the net

Visit Furn-On

Contact information

Call us on: 01207 505311
We live here: Unit 17D
DH8 6SY Consett
United Kingdom

Category

Furn-On is ranked 44 out of 107 in the category Bedroom

Furn-On is ranked 78 out of 154 in the category Furniture

Furn-On is ranked 29 out of 53 in the category

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