Reply from Furnishing Homes
[REPLY]
- Reviews (14)
- Colin Jones
- 1 Review
problem reading invoice
i cannot read the invoice just sent please try again
- K Gallagher
- 1 Review
not a good start!
My "order confirmation" email was completely blank and the "attached" invoice unreadable. Not a great start! Hope it improves.
- Steven Johnson
- 1 Review
Excellent. First Class site.
I rang & spoke to one of the staff to check on availabilty & cost, she was very friendly & helpful. Later, once I'd decided to purchase my goods, I then went on line & ordered them on a step by step, easy to use secure site.
I would highly recomend Furnishing Homes to anyone.
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- Gaynor Julie Marshall
- 4 Reviews
Disappointing
Ordered a bed on their website which went through. I received a confirmation email and I asked when the bed would be delivered only to be told it was not in stock and would not be so until the end of June
Reply from Furnishing Homes
Dear Mrs Marshall,
Thank you for your feedback.
I am very sorry for any inconvenience caused and as you may
know we do not have a live stock level feature on our website. We do
mention that delivery time scales are “subject to stock availability” and
we recommend that every customer should make a stock inquiry prior to
making a purchase.
We work with 60 UK Suppliers and displaying more than 14000 items on our
website; it has proved extremely difficult to keep stock levels on all of
the items. We do stock a number of items; however, in most cases we rely
on our suppliers as well.
Please rest assured that your order was cancelled, as per your request and the funds should be into your account.
Should you wish to place another order with us in the future, we are willing to offer you a 5% discount.
With Kind Regards,
Diana
Customer Service Assistant
- Richard Bartlett
- 1 Review
I had no problems ordering the furniture unlike other company's
Quick and easy to a satisfactory end
- Mr thomas soulsby
- 2 Reviews
virgin purchaser found it great
I found it quite easy to complete my order just hope my order is just as good
- Maria Terry
- 1 Review
Sherwood range
Absolutely stunning product. So impressed that have ordered a further two items from the Sherwood range. Unbeatable prices for high end furniture.
- Fiona Clayton
- 1 Review
Great buying experience
We found an oak corner unit available at a number of suppliers, and chose this company because of their price guarantee. Within a day I received confirmation that they would match the cheapest competitor, and within a week I had the fully assembled piece of furniture delivered.
Delighted with every stage - good communication from the company, a reliable delivery service and an excellent piece of furniture at a very reasonable price.
Reply from Furnishing Homes
Thank you very much for taking the time to share your review.
I am happy to hear you are pleased with your purchase.
Our aim is to offer a high standard of customer service and it is great to know your expectations were met.
With Kind Regards,
Anna
Customer Service Assistant
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- Michael Dunn
- Leicester, GB
- 1 Review
Lyndhurst Solid White Oak 3 Door Triple Wardrobe
Good assembly instructions: ease of assembly: quality built furniture (No Chip or MDF): no transport damage: looking to buy other product.
- Kendry Jaimie
- 1 Review
Would buy more items from Furnishing Homes
Not having viewed the quality of furniture before buying we were very happy with it. Delivery was fine, called with a time slot so didnt need to stay in all day. delivery guys very friendly. We live in Scotland.
Reply from Furnishing Homes
Thank you very much for your feedback.
We are most grateful to hear you had a satisfactoty experience and hope to put our skills at your service again in the near future.
With Kind Regards,
Anna
Customer Service Assistant
- Paul Devlin
- 1 Review
We are delighted with this purchase.
It is very well made, strong and sturdy drawers unlike self assembly drawers which always fall apart after a short time. It looks great.
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- John Christian
- London, GB
- 1 Review
Marry me please.
Gateleg table received and very good quality and value for money. Delivered within 14 days of ordering. I found the customer representive "Anna" very patient and helpful with the ordering process. Speaking as ' I find' I would recommend the product and the company to others. Sorry to read that others have not fared as well as I have.
Reply from Furnishing Homes
Thank you very much for your kind review.
I am happy to hear you are pleased with your purchase and with our customer service.
Kindly note all the negative comments were written while the website was under the old management. We have taken over on January this year and we are since doing our best to provide the best customer service.
With Kind Regards,
Anna
Customer Service Assistant
- Sarah Mills
- 1 Review
Great furniture retailer ...
Furniture is of the best quality, not too difficult to put together common sense really. Will be buying more for the bedroom would highly recommend to friends…
- Ruth Charlton
- 1 Review
Solid oak furniture
Very solid chest of drawers, with large planks of oak, so that it doesn't look bitty like some cheaper oak products. Matches our existing furniture better than we had hoped. Even has drawer restrainers so that you can't inadvertently pull them out onto your feet, but can get them out easily if necessary.
Furnishing Homes Details
FREE DELIVERY
Enjoy Free Delivery on all UK orders over £300*
NEXT DAY DELIVERY AVAILABLE
Enjoy your furniture sooner with delivery from Next Day* / Day of choice* - *selected items
PRICE BEAT GUARANTEE
Our Price Beat Promise means if you find the same product being sold for a lower price by an online retailer, we will "beat" the price!
Our Mission...
Our mission is to bring you quality furniture and great value for money whilst offering an excellent customer service throughout your experience with us.
Visit Furnishing Homes
Contact information
WN8 9PW Skelmersdale
United Kingdom
Category
Furnishing Homes is ranked 43 out of 78 in the category Bedroom
Furnishing Homes is ranked 65 out of 106 in the category Categories Home & Garden Furniture
Furnishing Homes is ranked 22 out of 34 in the category Living Room
Furnishing Homes is ranked 16 out of 21 in the category Office Furniture
