The Furniture Barn reviews

The Furniture Barn reviews

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Poor quality product, even worse service

Supplied 2 double beds from their Cambridge range, along with several other pieces and paid for them to assemble on site. Order was over £1,000. The assembly was very poor and one of the beds collapsed after 2 nights, with the tiny screws pulling out the bedhead, and scratching the bedhead.

Complained and finally got them to agree to send a repairer. Repairer could only attend several days later, and they "fixed" the bed but in such a way that there is still a lot of play in the joint between the bedhead and the side supports, which would definitely have broken in the future. Eventually had to fix the beds myself and rang them to ask for my assembly charge back (circa £40), but was told that as my wife had signed for the fix they could not do anything. My wife frankly is not a DIY person and doesn't really know what she is looking at.

As I say, poor quality product and even poorer service.

Definitely a company to avoid.
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Excellent service all round

Visited this company based on the products I saw on their website and was very impressed with the size of the building and the number of items available. The staff were well informed and friendly. A very enjoyable experience.
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Brilliant Service and Great Quality products

Bought the Mantana range, brilliant quality and service. Delivery within 2 weeks. So happy with my bed frame and accompanying items! 5 Stars!
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Excellent service and value for money

Very helpful staff and great value for money furniture. there is a good selection on their website which looks like it has been changed recently. Much easier to use.

The Furniture Barn Details

About this company

The Furniture Barn

Visit The Furniture Barn

Contact information

Call us on: 01858 414180
We live here: Riverside
LE16 7PT Market Harborough
United Kingdom

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