15 August 2010
I was in a rush to buy some desks and chairs and this company pulled it off!
I couldnt recommend this company highly enough. I was under a lot of pressure because another company had let me down and needed some furniture the next day. I called furnitureatwork and got all the furniture I needed within 24hrs. Fantastic and I saved around £200! Well done.
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Featured review of Furnitureatwork
24 January 2010
Money was taken 15 days past a credit note was give... a different item invoiced for delivery
The customer service don't answer and it is 0870.... which is a super expensive premium number which lines Furnitureatwork's pockets. Company took money for Vegas Glass Workstation £69 and sent invoice 29/Dec/09 to us, they then sent an credit note on 12/Jan for the money taken. They would not answer the sale/customer service phone number. They now have sent us a invoice for a different desk, Kaleidoscope Glass Desk...? at the same price as Vegas Glass Workstation.... without our consent, with different specs and is listed at £59 on their website. Since the company is not responding we have asked HSBC to invistigate.
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27 April 2009
Totally incompetent
Money was taken immediately after my order was entered via their website. . Delivery was supposed to be within 5-10 working days. After 30 working days of emails and attempted phone calls, I still had no idea when my items would be delivered so I cancelled the order. A refund is expected in 7-10 working days.
It was a very frustrating experience, as no-one answers the Customer Services phone line and when you get through on the Sales phone line they quickly put you into the same Customer Services queue.
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06 August 2010
Stay away from them! We ordered a chair and cancelled the order 15 min later by email then called them up within the hour to make sure it had been cancelled. The customer service rep was rude and...
05 August 2010
Well where do we start with furniture at work? I placed an order for a new chair for a colleague, the chair selected was an operators chair suitable for weights of upto 13.5 stones which was fine as...
22 June 2010
IF YOU WANT TO SAVE YOURSELF A LONG DRAWN OUT PROBLEM WITH AGRAVATIONS & DSIPUTE STEAR CLEAR OF THIS COMPANY. You may draw your own conclusion by reading on what i had to write to the Credit Card...