Reply from Furniture Buyer
[REPLY]
Furniture Buyer reviews
- Reviews (463)
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- Sadie Mackrell
- Winchester,
- 1 Review
- Verified buyer
Don't order from this company if you are in a hurry!
I had to chase-up my furniture order over a number of weeks and was given false information on several occasions - i would not buy from this company again.
Featured review of Furniture Buyer
- Nigel
- 1 Review
- Verified buyer
Atlantis 2 seater table with 2 slatted chairs (Granite inlaid table)
Searched the net for a two seater dining table and chairs. Found one on several sites but there was always a catch, even when the price was right. Got in touch with Furniture Buyer, the price was matched to the lowest price we found, the delivery time was better and pick up from warehouse in Birmingham was arranged. But here is the kicker, when we were phoned - as arranged and on time - the manager/owner said he would arrange for us to pick it up from his home which is considerably closer to us than the warehouse, saving us time, petrol and money. Can't rate this service highly enough. Larger items may not always get that 'special service' but if he can help he sure will.
Got the table home, assembled it in 15 minutes, chairs took a little longer, stood back to admire. Quality fantastic, not reselling!!!!!
- P.Boyles
- Sheffield, GB
- 1 Review
- Verified buyer
Order FBR 10432
I cannot rate this company highly enough for there promise and delivery of there products.they were extremely professional in all that they did.A highly recommended company.
- Micheal S
- Cannock, GB
- 1 Review
- Verified buyer
Akita Furniture Range
I ordered the Akita range from FB and they delivered very quickly and at a great price I have always thought that the companies that are very keen on price always provide a bad service but not FB the service was spot on and I would recommend to anyone.
- newcustomer2011
- Uxbridge, GB
- 1 Review
- Verified buyer
Very good company
I ordered a dining table set from this company. It was delivered quicker than the indicated time period on the website and the price is the lowest i can find on the website. Would definitely recommend to others.
- Ranjeet
- Bath, GB
- 1 Review
- Verified buyer
Great Choice Of Furniture at Very Reasonable Prices
We ordered our items on the 10th June and they were delivered on the 19th June.
I found the website through www.furniturediscountvouchers.co.uk which was great as I got an extra 10% off when I used the voucher codes that was advertised.
As I placed the order online I did not expect a call from the sales team but I got a call to tell me the order was being processed and that I will be contact on the 16th by the couriers to have my delivery booked in for the 19th this happened as planned and I am quite impressed.
- Toni B
- Hounslow, GB
- 1 Review
- Verified buyer
Nice website and very goods customer Service
I have had a good experience dealing with Furniturebuyer.co.uk they delivered my goods on time and at a great price, the delivery was booked in 4 days prior to the delivery and a 2 hour window given.
Very good customer service Five stars from Me.
- Paul Clare
- london, GB
- 1 Review
- Verified buyer
Excellent Superb Service
I ordered the Bentley Designs Toledo range. The company did exactly as they promised. They delivered the products quicker than their website even indicated which was excellent. I would recommend this company to everyone. Very simple online shopping experience - the way it should be.
- Noor
- Surbiton, GB
- 1 Review
- Verified buyer
Would Happily buy again, fantastic choice of furniture
Easy to use website, great choice made it so easy to find everything I wanted from one website my whole house has now been fully furnished thats 3 bedrooms, dining room and living room.
All furniture was delivered together and from my understanding I have purchased goods from 9 different manufacturers.
Thanks to delivery guys and also Vicki at furniturebuyer..
- Ben
- London, GB
- 1 Review
- Verified buyer
Good service and quick delivery great price
I ordered items from the Bentley designs Princeton range most other websites had quoted 6-8 week delivery, I had my items delivered and assembled with 10 working days.
They also delivered on Saturday which was great for me, no need to take a day off from work to take the delivery.
The delivery guys were courteous and very friendly they did not rush when assembling the furniture.
- Lesley
- Stafford, GB
- 1 Review
- Verified buyer
Bargain Bargain Bargain
I purchased a Sterling park bedstead the item was delivered on time and was the best price on the Internet.
The customer service team kept me updated regulary and when the delivery arrived the delivery team were very good.
Overall 5 star service *****
- Harp
- Aldridge, GB
- 1 Review
- Verified buyer
Great Service and quick delivery
Ordered 6 dining chairs on the 13/04/2011, I needed them for a dinner party that I had Planned for the 16th. and after being let down by another online furniture retailer I was unsure of what to do.
So I called furniturebuyer and spoke with a very helpful chap called Preetam he assured me that the goods would be with me on the 16th first thing in the morning and that I could pay cash to the driver.
The drivers turned up on time in the morning I was ever so delighted so i gave the drivers a tip and sent a bottle of wine for Preetam.
Preetam has built my confidence in buying online.
- liz wilcox
- Stoke on Trent, GB
- 1 Review
CANNOT FAULT THE SERVICE I HAVE RECEIVED.
My experience of this company was very good, the headboard was a really good price saving over £70. on the same item on sale at Dreams and BHS.
Waited just 2 weeks which is acceptable as Dreams and BHS had a six week wait.
I would recommend this company although I am worried about the negative reviews I have seen on the question of refunds.
I hope they are reviewing their standards over this matter.
Liz Wilcox
- jon
- 1 Review
Excellent customer service !!!
The website was easy to use and I rang the store to check details and the member of staff was extremely helpful. He returned my call with the additional information I requested within 30 minutes. I have saved the websitr in my Favourite File
Jon
- Lee
- Manchester, GB
- 1 Review
Great product but communication could be a bit swifter
Delivery took over two months which is ok but I had to chase it up myself so not a good start. However, their responses were personal, not automated, which was good. When I got the product (New Orleans Cheval Mirror) the instructions were so good, with all fixtures and fittings labelled, I put it together by myself - and I'm a girl! Now it's up, it looks fabulous and so much more expensive than the price paid. It was definitely worth the wait and I would do business with these guys again.
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