Unfortunately, I am still chasing a refund after 2 full months. My goods have not arrived and they do not respond to my emails.
I would really suggest that this company is avoided - unless you have too much money and don't care about having to send mail after mail and get no response.
I have learnt a lesson - never buy from a website that has no phone number to contact them on - and if ordering off a new site for the first time - check for web review - no matter how well the site is laid out!
I will be taking legal action - and have been assured by my solicitor that the company will be liable for legal costs - so though it may take me more effort, their shocking service will end up costing them. I suggest anyone else in the same boat take the same approach.
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