false promises on delivery times
we needed a sofa as an emergency and were told it would be delivered within 4 weeks so we decided to buy from Furniture village instead of going to the furniture shop next door who said it would be within 6 weeks. As we were without a sofa, this made us part with our £800 and we thought ok we can live without a sofa as it's only 4 weeks. day of expected delivery came and went and we chased to be given lie after lie depending on who we spoke to. - first a problem with the fabric, then a problem with delivery into the UK. We said we wanted to cancel - head office were useless and passed the buck whenever they could. They gave us a loan sofa (we'd rather sit on the floor for all it's worth - tiny, so so uncomfortable it hurts your back and looks like a throw back from the 60's) anyway we were told it would take another week and after lots of chasing we have been told it will be at least another 2 weeks - this means we have been waiting over 6 weeks now for delivery despite lies, promises and devious selling tactics DO NOT USE FURNITURE VILLAGE!!!