Reply from Fusiondoors
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Fusiondoors reviews
- Reviews (37)
- PL
- 2 Reviews
- Verified buyer
Excellent doors and service
I've order two doors now on separate occasions. Both arrived far quicker than the high street could offer and the service and product were excellent.
Would thoroughly recommend to anyone in the future.
Featured review of Fusiondoors
- Ava Gilfoyle
- 1 Review
- Verified buyer
I searched everywhere for the "Perfect Door" and found it with Fusion.
My Husband and I knew we wanted a composite door, after our existing door was looking tired.. We did the usual thing and went through our local paper and asked some companies to come out and see us..
We were less than impressed... their products seemed great, but the prices they quoted and the companies when they turned up, didnt fill us with confidence.
We decided to take a look online, and couldnt believe the choice.. We shortlisted a couple of companies, and then looked at them even more.
My husband is a bit Dilligent in these matters, he is an engineer, so knows a thing or two about these things, and basically our shortlist came down to Fusion..
That dilligence, truly paid off, from sales to fitting, and even aftercare, we have been treat as we were the most important customer. At every stage their team have looked after our every need.
I can't begin to say just how good they are, i wish more companies had their level of service..
All I can is Fusion is superb, and i know my family and friends will be choosing them too..
thank you fusion,
- Aimee Baugh
- Nottingham, GB
- 1 Review
- Verified buyer
A Fusion fantasy!
Fusion are fabulous!
Having placed my inital order and being informed that my unique door design would be individually made to my specific order I was impressed that it was ready to be installed within 7 days of ordering, Unfortunately however I was not and had to cancel installation twice which was always accepted curteously by the Fusion and Martindale's team.
When I did get my act together and was able to have the door fitted I was impressed by the quality of the product; in my deisgned the leaded feature has been individually leaded rather than a transfer outline attached and the professionalism of the team who fitted the door on the day.
I would recommend everyone have a Fusion fantasy!
- Paul Williamson
- Aberdeen, GB
- 1 Review
- Verified buyer
Went Very Smoothly
Like many others have stated, i also was a bit unsure of ordering a door from an online company i had never heard of. After reading the positive feedback i decided to go ahead and everything went smoothly from using the website right through to the door being installed.
It was also a very competitive price compared to other quotes i got.
Would highly recommend.
- Emma
- 1 Review
- Verified buyer
I couldn't be happier
Excellent website and very friendly salespeople on the phone. The fitters were very polite and tidy, I initially was dubious about the 7 day turnaround but sure enough our door was fitted the week after ordering! Would recommend highly
- Joanne Hill
- Dewsbury, GB
- 1 Review
- Verified buyer
Great product at a great price.
Easy to order online.
The fitters were probably the best tradesmen of any description that I've used in a long time.
All in all an excellent experience.
J.Hill
- Adam
- 1 Review
- Verified buyer
Good quality product
Just had a front and back door fitted by Fusion,honestly cant fault the quality of the product or the fitting team. Good price as well, almost half what I was quoted by a local firm.
- Nick Hayes
- 2 Reviews
- Verified buyer
...and worth every twinkle!
I was hesitant about spending £866 on a door without seeing it first and quite nervous when the balance of payment was debited from my account before the job had been done, but as other reviewers have said, this company is - truly - absolutely first class in all aspects.
- Simon
- 1 Review
- Verified buyer
Nice door easy process
Door is very nice, the black wood effect is 10 times better than my old plastic door. Ordering was really easy (lucky for me i hate computers) and the fitters were great. Very tidy and neat. A happy customer
- Lesley Markham
- 1 Review
- Verified buyer
Customer service as it used to be!
What a first rate outfit! I was recommended Fusion by a neighbour and after seeing their door had no doubt about the quality of the product. I was particularly impressed at how this company operate. The salesman on the phone were polite and very knowledgeable, and once I paid my deposit I was contacted an hour later to arrange the survey! The fitters arrived promptly and I was kept informed via email and telephone every step of the way - great communication! My only criticism is that they don't do garage doors as we need that replacing too!
- Hayley
- 1 Review
- Verified buyer
Very happy with my new door
Great company to deal with, the communication was great from start to finish and all promises were kept. Many thanks to the fitting team who went out of their way for us working even when it got dark! The door is very strong and I love the colour (british racing green). Would highly recommend.
- Andrew Danks
- 1 Review
- Verified buyer
first class service
from start to finish this company were really easy to deal with. I had quite a few questions initially which were answered by a very knowledgable young lady, even taking the trouble to email me photos of the glass i wanted. The survey was carried out the day after i paid my deposit and the door fitted the next week! Even better the fitters did a brilliant job, taking a lot of care with my newly plastered walls which was most appreciated. I whole-heartedly recommend Fusion to anyone.
- Diane, Livingston
- 2 Reviews
- Verified buyer
Great Service
I'm very impressed with my new doors; a front door and glass side panel and a plain back door.
The whole ordering service was very simple and the website easy to use. I tried various combinations until I settled on the design I was happy with.
It did take a little longer than promised for my doors to be fitted but maybe I was part of the pre Christmas rush and overall all it was a minor issue.
The fitters did a great job - they were very polite, they cleaned up after themselves and I just love my doors! Thank you!
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- Nick Cole
- Oxford, GB
- 2 Reviews
- Verified buyer
Flawless from start to finish
You hear so many stories about sub-standard products and companies we spent a lot of time choosing a supplier and couldn't have chosen better. Great service and a great product
- Michelle Lettin
- Doncaster, GB
- 1 Review
- Verified buyer
Michelle Lettin
I am very happy with my front and back doors. They look amazing and I can rest assured they are secure. We noticed an immediate noise level reduction (i live on a main road).
It really was so simple and easy. Get a step by step non-commital quote for any type of door style without the hassle of unwanted salesmen, which you can save and come back to. Once you have decided, follow their simple online instructions. Order the first door and the option for a £50 reduction to continue and order a second door comes up. You then get an email explaining exactly what the process is going forward.
I shopped around, their prices are competitive. They promise to sort a survey the next day, this promise was upheld. Didn't even have to take a day off work, they phoned me an hour before arrival and i took an hour off work for the survey. Once they received the survey back i got another call to double check everything i wanted and arrange my fitting date.
The fitters came and did an excellent job. Taking care to clear up after themselves. They laid protective cloth on the floor to protect my carpets while they worked and hoovered up when they finished.
I wholeheartedly would recommend this company to anyone.
- Paul Danes
- 1 Review
- Verified buyer
great product
ordered a black front door from Fusion which was fitted yesterday. The door is amazing quality, I have already had a few comments from neighbours. So much better than my old plastic door. Price seemed high to me but you get what you pay for.
- Andrew Sachs
- 1 Review
- Verified buyer
Very impressive service
My wife and I are very impressed with the speed and efficiency of this outfit. The website was very easy to use and we spent a good deal of time on the designer which I have to say was excellent. All promises on the site were fulfilled, we had our door surveyed the day after placing the order and fitted the following week. A big thank you also to the Fusion fitters who were excellent, very thorough and polite too. Highly recommended.
- Sarah Aldred
- Birmingham, GB
- 1 Review
- Verified buyer
Excellent service, Excellent door
We ordered a red door from Fusion, we wanted something contemporary. A surveyor came within a week, and the door was fitted 10 days later. Both surveyor and fitters were very friendly, professional and efficient. They were very neat, clean and careful. The fitting of the door took about 2 hours, and the fitters took care to put our alarm back in place. The finish of the fitting is absolutely perfect, better than the original and the quality of the door is really beyond expectation. Its solid and very secure.
Absolutely nothing could have been done to improve either the service or the product. We are delighted with the door.
- Ewan Lister
- Perth, GB
- 1 Review
- Verified buyer
Superb!
Fabulous door - we are just delighted with it. The fitting was prompt and well executed as well. Great product, great price, great service. It doesn't get much better than that.
- stephanie lund clark
- 1 Review
- Verified buyer
Really happy with Fusion
I was so pleased with my door. I had been looking at these doors for a long time, because they did cost so much money, but they were worth every penny. I had to make a few telephone calls as I was undecided about my choice of door. Laura was so helpful every time I made a call. I was kept me informed all the way through and it was all completed so quickly. The staff were all wonderful and so polite - I would highly recommend this company.
- Nigel Winmore
- 1 Review
- Verified buyer
Excellence personified !
it's so refreshing to actually find a company who treat you with respect and dignity. When they say they'll do something they do it.
Fantastic value. Truly remarkable service and a door that surpasses all our expectations.
We are the envy if our neighbours!! Thank you fusion
- Brian Lancaster
- 1 Review
- Verified buyer
Highly recommended
"I was really impressed with the service from Fusion Doors & couldn’t believe how quickly my door arrived. The fitting team were excellent; fast, efficient & cleaned up afterwards.
- Dave Sanders
- 1 Review
- Verified buyer
Great door, Great service!
Really enjoyed designing the door online. Being able to view the door on my home before i had to make a choice was a great feature, really helped in my decision. I decided on a black 4 square door, looks great and really improves the look of our home.
would definitely recommend fusion to a friend.
- Graham Mills
- 1 Review
- Verified buyer
In one word, DELIGHTED!!
Was initially wary of looking for a door online, but the guys at fusion talked me through the process. It was so easy!
found them cheaper than other companies and the door is excellent.
very happy
- Paula Kennedy
- 1 Review
- Verified buyer
excellent service
My only concern here was paying money out before I had seen the product, but I have to say the whole service start to finish was excellent. The door looks fantastic and was fitted really professionally. I would highly recomend Fusion Doors
- James Pattison
- 1 Review
- Verified buyer
Fantastic new door
We decided to replace our old pvcu door and thought we would upgrate to composite and we werent dissapointed. The team at Fusion Doors were a pleasure to buy from and were more than happy to answer any questions before we bought.
- Rebecca Morrison
- 1 Review
- Verified buyer
Great product - great price
very happy with the product looks stunning and i thought it was quite affordable for everything that I was getting with it.
- Maureen Close
- 1 Review
- Verified buyer
Beautiful and affordable!
I thought that their website was fantastic and when it came to the door being fitted it didnt take half as long as I thought. They even took the door so I didn't need to sort that out! Very happy overall and I know that if I had any problems in the future I always have my DGCOS pack to fall back on!
- Ailsa Jackson
- 1 Review
- Verified buyer
Great Customer Service!
Great customer service from start to finish, made the process so much easier! Good quality door fitted with expertise.
I have no hesitation is using Fusion again!
- Liz Tyerman
- 1 Review
- Verified buyer
Wonderful sales experience
From start to finish, Fusion Doors was fantastic, I created my own door and was given the price straight away on line then was contacted to see if there was anything else they could help me with! They have very good customer service skills. The day of the fit went very well, the fitting department was polite and did everything they needed to in an organised manor and the door is the best one in the street! My family and I are over the moon! Highly reccomend this company to anyone!
- Andrew Brown
- 1 Review
- Verified buyer
Pleasantly Suprised
In all honestly my wife talked me into this, I was not too keen on ordering a door online from a company I'd never heard of. However, I am glad I did, the quality of the door is superb and is much better quality than some I have seen locally. The fitters turned up the week after I ordered as promised which was very quick in my opinion. They have done a great job too. Would definitely recommend.
- David Sears
- 1 Review
- Verified buyer
Great door at a great price
this is the first time i have purchased something like this online so I took quite a bit of time before I chose Fusion. What impressed me most was how easy to use the website was. Everything was very clear whereas other websites were very confusing and slow. Once I ordered everything was as promised on the site. All staff very helpful and friendly and the fitters were brilliant on the day. Very impressed with the end result the new door looks fantastic. A happy customer.
- Andrew Hope
- 1 Review
- Verified buyer
Great service
I recently purchased my door and was extremely happy with service throughout. I found the website easy to use and the staff were very helpfull and friendly. I purchased the key free handle system for my door which I was more than happy with and really finishes my installation to a high standard. Installation was clean and tidy and im 100% happy with my purchase.
- escapizm
- 1 Review
- Verified buyer
Excellent service from afar!
I found Fusiondoors from google, the site lets you choose the door and see how it looks before you buy. They guided me through everything over the phone, very knowledgable!. Recommended to my father in law they were that good.
The installation team were fantastic.
- Hayley Wilson
- 1 Review
- Verified buyer
Fantastic service from start to finish
Absolutely love my door & am thrilled with the overall experience of buying from Fusion Doors! Would thoroughly recommend! Made several calls asking questions and someone was always on hand to answer them! Thank you to everyone at Fusion Doors! First class!
- Trudi_Swallow
- 1 Review
- Verified buyer
An excellent service with fantastic one on one customer service.
I have found the whole experience of Fusion Doors excellent. I thought that the customer services was very good and they were always there if I needed any questions answering. I felt comforted by the fact I recived my DGCOS pack through in the post the next day after paying my £100 deposit. The day of installation was very easy! Their fitting team came when they said they would and within a couple of hours I had my new door. The door as a product is fantastic, all my neighbours are jelous!
- Mark_Flannigan
- 1 Review
- Verified buyer
Excellent
My door was superb, looks good and of course i now know how much more secure my home is to my old PVC door. It was delivered on the ageed day also.
Fusiondoors is no. 10 in the category:Construction
1. Fastlec 1836 Reviews 2. www.morehandles.co.uk 305 Reviews 3. Hobuk 248 Reviews 10. Fusiondoors 37 Reviews 47. Agrimanuals 1 Review 48. Renov8 Nw 1 Review 49. Bennett Homes 6 Reviews
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