Lately their customer support is lacking badly. We and our customers have sent support tickets and various mails and neither of us have received an answer from them. Seems that customer support is dead. It is a shame, 'cause they service is good, and their support was outstanding...
I've worked in customer service for years, and I've never encountered a more pleasant group of folks than at FusionHost. They offer a great product, with reasonable pricing, and great service. These guys are nothing short of fantastic. Personable, professional, efficient, I could go on. If I have any questions/concerns, they are prompt. Would highly recommend and look forward to being a customer of this company for many years to come.
Great job guys keep up the work!!!
I love this hosting provider because their main customer support is very thorough when answering questions and they explain it in a way that makes sense to me (someone who's not a website programmer). Fantastic! Very reasonable prices as well.
Really like the site--and what it has to offer. GREAT value as well. Just what you are looking for if you desire web presence
FusionHost are a great company. Their servers are up all of the time and I have not had a problem yet with downtime since I joined last year. Whenever I need to get my question answered, their support staff get back to me within the hour and provide a detailed answer and you can tell they care about you unlike some other hosts I have been with who are very rude and unhelpful. A top host overall and I look forward to using them for years to come.
They are a superb hosting company. Their customer service is very friendly, thorough and responsive. I've already recommended them to a couple of close friends and they are equally as impressed, especially for the price. They also have a great software installer for installing WordPress which saves me a lot of time. I can have a WordPress blog up and running in literally seconds. Awesome!
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