Placed an order over the weekend. Went to pay but their website/payment said there was an issue with my card and to try another one. Contacted the bank only to be told the payment has been referred and is waiting for the merchant to respond. Futureshop say no money has been taken and it's my banks fault. Hopefully will get my money back soon, but will not be using or recommending them in future.
I've bought a few speaker cables from Futureshop, and one of them came with a minor flaw, it was out of phase. I contacted Futureshop and emailed with a guy called Adam. He asked me to ship it back to the UK (i live in Denmark). Futureshop refunded the cost. I know the law says they have to, but how many companies do you know, who actually do that?? A week after sending it off, i had the cable back. That's fast imo.
Major kudos for a company with great products, great prices, and seldom seen customer service. Highly recommended!
I was looking for award winning hifi cables but didn't find in my town. Then I stumble this online shop offering quality products meeting my needs. The delivery and paying options looked good as well. Within 5 working days I received my packet (it was an EU delivery). Fine products, correct administration, quick delivery: recommended to anyone.
the service was great ! fast with good communication. The site is easy to navigate and i'm sure you will find all you want and need there.... Delivery and packaging was first class on all orders placed and to my surprise came the very next day.... this outfit is highly recommendable and a joy to deal with ...simply put it does what it says on the tin figuratively speaking of course.
Futureshop met through HT forum (website specializing in technology) here in Brazil and I could really see that the shop is full of cables for audio and video. despite being very well attended got a review: QED bought the Y adapter (Y-SW) to SUBWOOFER terminal and the female does not have a precise fit, your gauge is smaller than the pin cable male RCA SW VAN DEN HUL, then gets a little loose. finally put a tape to not embarrass the Y cable CABLE CAR.
Compra online muito fácil, envio da encomenda rápido e muito bem embalado, preços bons em relação aos preços practicados em Portugal. Voltarei a fazer compras com vocês sem qualquer duvida. Espectaculares, muito obrigado.
Know very little about technology but got an HD tv so needed a good quality aerial to get best picture. Also needed longer length. Futureshop made it easy to choose and order the right type and size. Prices good and delivery time excellent - and I have a fantastic picture.
You dispatched the wrong products TWO TİMES.In addition ; in my last purchase(order no :127136-27.11.2012) I ordered 2 x ISOTEK EVO3 Premier Power Cable Schuko-IEC & 2 x ISOTEK EVO3 Premier Power Cable Schuko-C7Fig8 which were in your stocks,but yuo didn't dispatch them,saying NO STOCKS ,İNDEED VERY STRANGE these products still seem available( 2 & 2 ) in your stock list.BİG MİSTAKE. Most of the big German Online Shops sell UK PRODUCTS( like Isotek,Kimber),but,why don't you sell German Products while French Online Shops sell ( Audiophonics-France sell Inakustik,ViaBlue).