Bought a present before christmas and NEVER got it. Never got the money back or an answer to my emails. They said it was send, the package never arrived to my address, the fault is mine and i loose the money and the present. Worse experience buying in internet ever. Would not recommend to anyone.
Ordered a NQD Jet Sprint R/C boat, knowing the description is wrong, but it's NOT Gadget Box's fault, the manufacturer does not know what scale it's own products are! the boat is offered as 1/25th scale, it is printed on the box by the manufacturer :-NQD in fact the model is 1/10th scale and therefore Ideal to accompany any 1/10th scale R/C car, the reason I bought it in the first place. It seems all the retailers have accepted the manufacturers details as correct without actually checking, perhaps an issue for trading standards rather than the retailer as they have acted in good faith. Perhaps a horse crept in somewhere!! The boat turned up well packaged and in good time no problems with Gadget Box at all.
I ordered a voucher via living social and ordered what I had bought a few days later. I did have a worried thought after seeing some bad reviews on google but the item was delivered within 48hrs, and I have to admit I'm quite impressed
I had to return a faulty Traaxas Monster truck just after xmas and the response was 1st class. John arranged a collection for me and it worked like clock-work. my truck needed a replacement speed controller. It needed to be ordered. This was done speedily. My son had his xmas pressie back in days. Great customer service from John - many thanx
I bought a remote controlled car for my niece for Christmas & I couldn't believe how great the prices where on GadgetBox. Within 2 working days I received my parcel. The model of car is so real I couldn't believe how great it was. Only thing I was unsure about was I didn't get to choose the colour of car. The picture had white & red cars & I received silver which is perfect but would have liked to he given a choice.
An easy to navigate website. Very reasonable competitive rates. Fantastic communication with step by step emails of what was happening and what stage my order was at. Well packaged and fabulous quality. With no hesitations I would buy from again and tell others to buy from there.
Ordering was very easy along with creating a sign in registration and payment of the goods.
It would have been nice to create a proper delivery address rather than the Invoice address as I often have items delivered at work due to no one being at home to accept a delivery.
The delivery service was nice and quick within 2 days of ordering.
My only concern all be it very minor was that all three items can in one jiffy bag which is no problem. One of my items was a small glass fuse which could have easily got smashed. Ideally this should be wrapped in its own packaging, if I were to send something similar then it would have been wrapped in its own cardboard case, sellotaped down so that it can not slip out.
ordered my tamiya hornet xb rtr always wanted another since i was 14 now a 40 something could say a cheap midlife crisis compared to say an open topped sportscar . As for gadgetbox service was first rate emailed me through every step of purchase not to mention the cheapest online at the time and free delivery of which i recieved the very next day. happy days !! would definatley use again.