Anyone can pick a box throw it in a plastic bag then stick on a label, this is NOT good packing,my item arrived in a squashed boxed,although the item was not damaged it means the present now looks inferior.
If you pay for express delivery then the service you get is exemplary. If you have a delivery that comes free, because of the amount you spend, then be prepared for a long wait and the tracking does not always work with that either. My parcel arrived before I was able to track it. So I was not able to be resident when it arrived. The delivery driver just left it at the gate, fortunately it was still there when I came back home. Not a very good service although the result was safe in the end.
I've never heard or used of these guys before as I'm normally an Amazon regular, but the item was much cheaper here so I gave it a whirl and I'm glad I did. Thanks!
I ordered an automatic card shuffler that was promptly delivered. Unfortunately it was faulty (these things happen). I decided to go for refund rather than exchange and returned item using pre-paid label supplied in the package. I received the refund a few days later. That is what I call customer service and would not hesitate to use Gadget Grotto again.
I found a great Christmas idea for my son on a different website, had a google and found it much cheaper on Gadget Grotto. Order arrived very quickly but the packing wasn't the best and the box inside the bag was damaged. Not enough for me to complain about but it does look a bit scruffy when giving as a gift. I will give the site another go though and hope the quality of packaging improves.
Can recommend this company, very pleased with the service and quality of the product.
No problem in recommending this company - first class
Ordered from New Zealand and received within 2 weeks at no charge delivery.
Excellent service. Only one point - difficult to put a delivery address in if you wish to send a present other than your own shipping address. Could be wrong but couldn't figure it out myself.
Has some really unusual items. I checked their prices against other suppliers and the were cheaper and also offered free shipping which made them by far the best option. Parcel was well wrapped and arrived in good time. I rang them as I had a query and the phone was answered quickly and my query resolved. Very pleased.
While quick delivery is a good thing, I had paid for guaranteed Saturday delivery to ensure I was home for my parcel arriving. It arrived on a Thursday, while I was out. Was a bit miffed considering I had paid extra. I won't even bother trying to dispute the money side, they'll no doubt fob me off.
Had never heard of you until a work colleague ordered some unusual gifts which I liked. Ordered some toys (James Bond car and magic set for my grandsons) and these arrived in double quick time and beautifully packaged. Great value and some very interesting items.
Really unusual gifts and exceptionally fast delivery. Top class website for finding gifts for people difficult to buy for. The indoor allotment is amazing, bought one then when I saw it I ordered another one!
I ordered 2 rubber band guns at £5 40 each with delivery came to £14 05
they were so good so ordered one more at £5 40 with delivery came to £8 65.
checked my bill but was confusing, apart from that delivered the very next day on both orders,if they made their billing clearer i would give 5 stars alas this has cost them a star
From start to finish it was a pleasure to deal with the guys at Gadget Grotto. The ordering process was slick and delivery time was fine. All post purchase queries were dealt with quickly and with a touch of humour and the RC helio that I bought was as described. Overall a great shopping experience and I will always check the website for future purchases.
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